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iPhone X - green line

Day one and a bright green line has appeared down the right side of the iPhone X. Anyone else having this issue?

iPhone X, iOS 11.1

Posted on Nov 4, 2017 8:05 AM

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Question marked as Top-ranking reply

Posted on Jan 22, 2018 7:55 AM

Hi all

Same issue popped up on Jan12 after very normal (boring) use of the phone ie no shocks, no falls, no extreme temperatures, phone in a case and with a glass screen protection since day 1

Took 7 days to get an appointment at a 'Genius' bar where they offered to replace the screen when i asked for an exchange for a new unit ... 1 hour wait seemed acceptable anyway but i had to wait 2 hours to have the 'Genius' tell me they have to give me a brand new one ... problem solved but this is a first in my 20+ years of owning Apple devices that i experience poor quality manufacturing AND poor quality service in the same instance - disappointed


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iPhone X - green line

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