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Day one and a bright green line has appeared down the right side of the iPhone X. Anyone else having this issue?
iPhone X, iOS 11.1
Hi all
Same issue popped up on Jan12 after very normal (boring) use of the phone ie no shocks, no falls, no extreme temperatures, phone in a case and with a glass screen protection since day 1
Took 7 days to get an appointment at a 'Genius' bar where they offered to replace the screen when i asked for an exchange for a new unit ... 1 hour wait seemed acceptable anyway but i had to wait 2 hours to have the 'Genius' tell me they have to give me a brand new one ... problem solved but this is a first in my 20+ years of owning Apple devices that i experience poor quality manufacturing AND poor quality service in the same instance - disappointed
I’ve had my phone for a week and today, I got the green light down the right side of my phone. Will AT&T give me another phone?
Yes. Got mine replaced directly.
Hi,
Thanks for the reply. When you say "replaced directly" do you mean from AT&T or Apple? Thanks 🙂
Apple replaced it.
Then return to the Apple Store and have it replaced.
It matters little what the reason is for the issue; what matters is Apple will replace any device experiencing it.
I haven’t had the issue yet but if I did it would have my phone back in the Apple Store as fast as my car could drive
All is well with my new replacemt phone! I am trying to tell myself I am crazy but this new phones battery life is way better than my first one!
Battery life is been a bed but it all depends on how many games you play and how much YouTube videos you watch
I got mine replaced too! I was surprised to see they had a spare. I think this one has better camera quality than the one I had earlier!!
I have same green line issue and I am in Los Angeles
hello,
i bought my iPhone X Silver 256GB Yesterday,
after 24 hours of use i have a green line in all my small side of the screen.
what i suppose to do ?
please advice !!!!
I have same problem with a big green line
How can change the phone?!!
1) Go to your local Apple Store or services
2) Show them the problem
3) They should replace th screen or phone
Hello, have had my iPhone X for about 2 weeks. Look over my email this Xmas morning and out of no where the green vertical line down the right side. Go apple
iPhone X - green line
