iPhone X - green line
Day one and a bright green line has appeared down the right side of the iPhone X. Anyone else having this issue?
iPhone X, iOS 11.1
I’m in USA
Question marked as
I had this same issue as well with a bright green line going down the right side of my screen 2 weeks after having the phone. I called it into Apple Support and I took it into the Genuis Bar the week after (earliest appointment available). They were willing to repair the display for free but needed to keep the phone overnight. I couldn't leave my phone overnight so they ended up giving me a replacement phone instead. I am located in Toronto, Canada.
105 replies
I’m from Europe
I just got a green stripe down right side of my new iPhone X,
Hello
This is a known issue, caused by the new OLED display, Samsung phones did experience the same, please wait for another firmware update, it might solve the 'green line' problem.
We just need Apple to acknowledge it & tell us if is hardware or software issue, So far it’s appeared on iOS 11.0.1, 11.1 & 11.1.1.
I wish this Green line means we All win A million dollars 🤔😩😂
Did the greenline appear as Soon as you got the phone when you powered on for the first time or did it come after that
I just want to know if there was ever a time when you first got the phone that the green line was not there. I am wondering if a phone does not have the green line now, if it will appear or not.
Maybe that’s why the green line appeared (one of the reason)
Just in case, stick with the original cable from the box or apple store
Same here. Just updated to 11.1.1 and the stripe came 2-3 minutes after startup. Device was not charging when it happened.
I know it should be Samsung or LG, most likely Samsung on iPhone X
https://9to5mac.com/2017/07/30/lg-display-panel-supplier-for-apple-2018/
my phone is T-Mobile, Gray 64GB
I’ve had my phone for a week and today, I got the green light down the right side of my phone. Will AT&T give me another phone?
Yes. Got mine replaced directly.
Hi,
Thanks for the reply. When you say "replaced directly" do you mean from AT&T or Apple? Thanks 🙂
Apple replaced it.
iPhone X - green line