iPhone X - green line
Day one and a bright green line has appeared down the right side of the iPhone X. Anyone else having this issue?
iPhone X, iOS 11.1
Day one and a bright green line has appeared down the right side of the iPhone X. Anyone else having this issue?
iPhone X, iOS 11.1
Apple replaced it.
I got the same issues..but it got covered by replacing the unit
You can aldo check my instagram @irz.kaizer
I’ve put the video there
The green line is more brighter than yours and the screen is tend to be “greenish”
For the new unit i charged with the original cable from apple and never charge it to 100%
It seems to be a hardware issues till we got the next software update to prevent it
For a $999 phone, i’ve so dissapointed
At first day, it was no problem till i update the software to 11.1.1 (via OTA cuz it’s only for 50mb) on the second day.
After update, i played with it and suddenly the screen is “blip” and the green line showned, with all the screen appears to be more “greenish” and brighter than usual.
From my examination, maybe i could concluded something about the green line.
1. It happens from a defect hardware, but it triggered by a false electricity, so always charger with the original cable and adapter.
2. the OLED screen is more fragile than IPS, anything wrong/bug with a software could also triggered the same problems. Always put the display brightness on the middle (or not full brightness). It make sense cuz the true tone display follows the circumstance when we are. If it’s warm it tends to be brighter. If you pull out the brightness it will over contrast and make the OLED “popped”.
3. In some cases i’ve seen on twitter, the green line starts to recover when using the wireless charger. It seems something about radiation from it, or the wireless charger recovered the false electricity inside the hardware.
CMIIW...
I got my unit replaced this weekend. So far so good.
My green line did not appear until the next morning that I got it. I did charge my phone with a non Apple charger but one I have been using for over a year.
It happens; people buying far more expensive items have also had failures - anything made by humans will.
The point is, there are more than enough photos here to recognize the issue, and the knowledge that Apple or your local servicer will rapidly get the issue addressed should be enough to assuage anyone with concerns.
It's upsetting with a phone; I know people who have moved into a new $1M+ home only to find out the roof leaked the first time it rained.
I haven’t had the issue yet but if I did it would have my phone back in the Apple Store as fast as my car could drive
This is a hardware issue with Apple X, not a software issue. So not sure where your getting your info.
My UK iPhone X same issue but after doing some testing myself I've found that it only shows when my brightness is fully down & both Nightshift & True Tone are on & it only appears to show during playback of an active video clip inside Instagram app.
Guys do one thing for me, If you have the Instagram app load it & find something which has a video clip playing then turn down your brightness completely & turn on night shift mode then play the video & tell me if you see green lines appearing above & below the video playing ?
Seriously - some small number of iPhone X displays are failing.
There's no need to post photos here, just visit your local Apple Store or servicer and your phone or display will be replaced under warranty.
Simple as that.
I did. I went to tbe nearest mac center. The problem is accidentally spilled a glass of water on my phone. And the CS representative said that once the LCI (liquid contact indicator) turns red the warranty will be void and i need to pay for the diagnosis ($40) and if i want a replacemeng i will pay $780.
Water damage is not included on their warranty and she said that phone is only for splash and just misunderstood the specs of it.
Hello
This is a known issue, caused by the new OLED display, Samsung phones did experience the same, please wait for another firmware update, it might solve the 'green line' problem.
Bought two for Xmas. Now 1 has the green line of death. The other is acting strange requiring reboots on a regular basis. Headed to Genius bar and will be looking for replacement phones asap.
The same problem here in Italy. I have the IPhone for a week and today appeared to the left this green line. I called the Apple assistance and they can help me. 🏼
Having the exact same issue. I've Google this and I've seen as much of 5-10 similar "green line on right side" phones.
This is my photo:
I've looked at this thread:
iPhone X - green line