iPhone apps stuck on loading after restore

I did a restore on my new iPhone X and some of the apps are locked up and won't start. Tried deleting and reinstalling them still locked at loading. Any help would be appreciated!


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MacBook Pro with Retina display, iOS 8.2

Posted on Nov 4, 2017 12:57 PM

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Posted on Jan 16, 2018 3:29 AM

I had the exact same problems as everyone is describing here, and I found the solution.


The problem appears to be related to how the initial installation/restore was done on the new phone, and almost nothing will fix it. The answer is:


1. Make sure the iOS version of your new phone is updated to the latest (or ideally matching the iOS version of your old phone).

2. Resent your phone and erase all content and settings (Settings -> General -> Reset -> Erase All Content and Settings

3. This will restart your phone as a new out-of-the-box phone, and after a few steps it will ask you if you want to restore your phone from a backup. Choose yes, and select your backup to restore from.


Then you'll see that everything will work perfectly. The only disappointment is when I discovered certain apps that are no longer available on the App Store will no longer work. For those apps, you'll be given the option to either delete them or keep them (but no use keeping an app that doesn't work).


FYI, I've just upgraded from an iPhone 6s Plus to an iPhone X. I have about 150 apps (including some that are no longer on the App Store).

49 replies

May 14, 2018 1:06 AM in response to Billfromcottonwood

When you have Restored you iPhone, all of your applications will have to be installed again, one by one. This is a lengthy process, since each application could take a mean time of around a minute to install. That is, if you had 500 applications on your iPhone, it could easily take up to 8 hours for all of them to finish installing!


Do not try to use an application that has not installed yet (it's icon is grayed-out), keep tapping on grayed-out icons or fiddling with the App Store, you won't accomplish anything, you'll just end up pausing installs.


Let your iPhone finish its thing on its own pace. All applications will eventually install. You do NOT have to put the iPhone aside as long as the applications are installing. You CAN use your iPhone normally, at least with the applications that have finished installing.

Jun 15, 2018 12:24 AM in response to Billfromcottonwood

I've been an Apple customer for years and I'm really disappointed by the constant decline in quality compared to the price paid. When someone pays so much money, it is inadmissible to waste time wandering around looking for solutions like a Microsoft user.

Steve would never have approved the release of such a poor software, so I'm serious about moving permanently to other products.

It just doesn't works anymore, quite tired of it.

FIX IT

Jun 27, 2018 5:38 AM in response to Billfromcottonwood

Hi Bill,


I also had the same problem and it really helped me restoring the phone again, because I didn't have anything to lose (just the 20 min) and at the "configuration step" connected to iTunes and to a wifi with a stable internet connection and let Apple choose which Apps should install at first and how many simultaneously. Because if you choose for yourself, the iOS has this BUG and can't continue further. If you let for its own to install the apps, you can see 3 different status:

1. Waitin

2. Loading

3. Installation


And as soon one app is completely installed, another one starts to load. This is what I figured out and I hope it helps you


P.S. The iOS Version I use it 11.4 and iTunes 12.7.5.9


Greetings from Austria!

Mar 6, 2018 9:28 AM in response to hodalborz

Try connecting your iPhone to a computer. Then go on iTunes and Reset your phone. Then try to restore backup again.


Another option is to restore your phone from a different backup.

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iPhone apps stuck on loading after restore

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