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iPhone apps stuck on loading after restore

I did a restore on my new iPhone X and some of the apps are locked up and won't start. Tried deleting and reinstalling them still locked at loading. Any help would be appreciated!


[Re-Titled by Moderator]

MacBook Pro with Retina display, iOS 8.2

Posted on Nov 4, 2017 12:57 PM

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Posted on Nov 10, 2017 5:53 AM

Here is my saga and what I have tried so far. The methods are from the internet and some steps, like the "Free button, are not on my phone. I have tried on two networks, both 2.4 and 5 gHz.


iPhone upgrade notes


Started by restoring the iPhone from iTunes 12.7.x which showed all the apps greyed out. After 40 hours only half had downloaded.

Very few apps ready after 12 hours. In going to the App Store, tap on your circular profile icon, which will open up your Account page, then tap on "Purchased" from there, Next, if you have a family account, select “My Purchases” then selecting those not on my iPhone, 80 apps or so were showing a spinning circle, the one that has about 1/6 missing. as I went down the list and tapped the apps with the spinning circle, for many of them cloud would reappear.

However 54 of them would show the word open after I tapped the spinning circle. For some reason the iPhone does not know when the app is finished downloading to the phone.

Called apple care - They advised I restore again.

I downloaded iTunes 12.6.3 and restored, since all the apps were present. However, the apps were not transferred from the computer to the iPhone and it started to download them again.

After 12 hour 54 apps ready under not on this iphone

84 app after 16 hours under all

84 apps after 26 hours.

Renewed lease

(iPad updated 54 apps in 35 min on home network)

84 apps after 51 hours and 57 app still stuck or left to download


Download/Redownload from Apps app.

Open up the App Store, tap on your circular profile icon, which will open up your Account page, then tap on "Purchased" from there, Next, if you have a family account, select “My Purchases”. There's the "All" tab to see everything you've ever purchased (even free apps) and "Not on this iPhone" for things you might want to redownload. To redownload an app, just tap on the blue cloud icon next to it. If the icon is gray, that means you can't download it anymore either because it doesn't exist anymore in iTunes or because it's a 32-bit app that no longer works in iOS 11.


Tried dragging them from finder into the sidebar on iTunes when the iPhone was selected.


Method 1. Reboot iPhone to fix iPhone X/8/7/7 Plus app stuck on waiting error

This is the fastest fix to solve iPhone X/8/7/7 Plus stuck on waiting error by rebooting device directly. This means that if you don’t want wait anymore when iPhone 7 or iPhone 7 Plus apps get stuck, you can just force iPhone to reboot:

  • Press and hold down Power button for a few seconds till Power off appears;
  • Power if off, wait for about 1 or two minute and then turn on iPhone 7/7 Plus.

Method 2. Resume app download or update on App Store to fix iPhone X/8/7/7 Plus app stuck issue

This method can directly fix iPhone X/8/7/7 Plus stuck in "iPhone app waiting" state while downloading or installing an app. Here is how to do it:

  • Reboot iPhone and go to App Store;
  • Locate the app you want to download > Tab Free button to download free app version or purchase for a paid version;
  • Tab Install button to proceed.

Method 3. Sign out and sign in to App Store to fix iPhone X/8/7/7 Plus app stuck ‘waiting’ error

  • Reboot iPhone X/8/7/7 Plus, go to Settings;
  • Tab Store (App Store) > Apple ID > Sign Out;
  • Open App Store on iPhone X/8/7/7 Plus > Navigate to the Featured;
  • Scroll down to the bottom of the screen < Tab Sign in;
  • Select Use Existing Apple ID and log in to your account.

Now you can redownload wanted app and the stuck app issue on iPhone X/8/7/7 Plus will be solved.

Method 4. Remove and reinstall app later on stuck iPhone X/8/7/7 Plus in app waiting state

When apps stuck in downloading, installing or updating in iPhone X/8/7/7 Plus with waiting state, you can also remove and reinstall it later:

  • Reboot stuck iPhone X/8/7/7 Plus;
  • Go to Settings > General > Usage;
  • Tab on stuck apps under Storage > Tab Delete App button to delete apps that cause iPhone X/8/7/7 Plus stuck;
  • Re-download the app from App Store again later.

Extra effective methods to fix iPhone X/8/7/7 Plus app stuck on waiting issue

1. Switch wirelss network and verify/configure network settings to make sure that your iPhone is connected properly to network so that iOS device will not get stuck while downloading or installing apps;

2. Upgrade iOS system to new version: sometimes new apps may not be compatible with the old iOS system. Therefore, it’s highly necessary for you to upgrade iOS system timely to fix the app stuck issue on iPhone 7/7 Plus.

49 replies

iPhone apps stuck on loading after restore

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