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I’m the only one who is having problem with iPhone X speaker ? In particular I hear a cracke with the upper speaker when I reproduce some songs on Apple music or the ringtones such as ’Apex’ and ‘bell tower’ around the 80% and full volume ? Thanks for the help.
iPhone X, iOS 11.1
I, too, am having this same problem! When making or receiving calls on the speakerphone of my iPhone X, the audio quality is absolutely horrible! There is static, crackling and distortion — it sounds like the speaker is peaking. Plus, the overall volume is much softer than it was on the iPhone 7. I took my iPhone X back to the Apple store in Walnut Creek, California and they gave me a replacement, but the same problem occurred on the replacement. For what it’s worth, when the Apple Store did a full audio diagnostic test on my original iPhone X and the replacement iPhone X, the results for both phones came back as if there was nothing wrong with the phones. So, the audio diagnostic tests do not properly pick up on the horrible distorted speakerphone sound. Hopefully, Apple will realize that this is an issue and get it fixed, whether it is fixable through software or the phones have to be replaced. After all, beneath all of the glitz, these devices are telephones, and we should be able to hear the people we are calling with with some degree of clarity — especially from an $1100 phone.
Im so ******* mad rigth now! I sendt my iPhone to replacement to Apple in with UPS! i got the adress From Apple and They didnt took a look ti my iPhone X what can i do?? So disappointed and waste of money and time for this:(((((
Sounds like you did not have an RMA from Apple to return it. If you sent it to an Apple Store they will not accept it. If you had it set up for return you should have received an email from Apple with the instructions for sending it in. There will also be a number assigned to you. Contact AppleCare and give them that number.
Its a great news because Apple support is finally agere with me and all the other people it is faild produced! So if YOU have this issue call apple support and play this sounds for them and make them fix a replacement for you don’t do that by y
If you do get a replacement please let me know ! My device is also sent into Apple ! They are still insisting it is a software issue !
Also can you please let me know which country you performing this exchange ?
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Contact them again and say it wasn't resolved !
I have had this happen to me and they apologized ! It must be a human error !
So from all your comments you are saying that a replacement iPhone X from UPS is on the way ?
No it hasn't and Apple Exetuve has told me that it is normal behavior! Also apparently when I gave my iPhone X to the service center they just changed the Screen Module which contains the speaker (Receiver) and my battery has also degraded ! I wanted a new iPhone X but they haven't given me one !
Very Disappointed and Frustrated about this issue
Live in India !
What am I supposed to do now I don't know !! Apple hasn't given me satisfaction! Case still ongoing !
What about you? have you got a replacement iPhone X or have been told by Apple that you will get?
I was send my iPhone today to post office and will See in next week what happend and i took my invoice with my package and I send it first to Oslo and UPS! Will pick it up and send it to Praha again 🙄 there they didn’t want to lo
Contacted Apple and they also told me its normal, lol. What a joke for a 1329 Eur Phone. A senior advisor will check it again and should call me next wednesday, will see but for the moment very disappointed!
I can explain
Apple need some to know that this issue is not only for a few customers and it showed take action to fix it worldwide !
Because frankly not all iPhone X's have this problem!
And now my iPhones X battery is degraded with all the reinstallation of iOS slightly and the iPhone is heating !
The NDA is the Non-Disclosure Agreement that they agreed to when they entered the Public Beta. It says they should not post about it or even state they are using the Public Beta in public. This would be public.
I questioned the person who stated the above post !
In response to your statement then in that case that person shouldn’t have commented !
But I appreciate his comments cause we need to know this as not everyone reads NDA and T&C
I understand that you asked Deggie, I can read quite well thank you. But this is a public forum, anyone can answer.
And as you clearly understand neither the T&C or the NDA you agreed to I would suggest that you read them.
As has been previously mentioned here those that are on the Public Beta agreed to a non-disclosure agreement and cannot post here. If you truly want to know enroll in the Public Beta and try it yourself.
So today Apple called me like they promised. They keep saying it‘s a software issue but can’t say when it wil be fixed. 😟 I‘m not satisfied with this and kept asking for a replacement because in Belgium they have to give a warranty for 2 years. Thats simply the law here but the advisor keeps doing dificult about this so now in a week they are gonna contacting me again. What a joke!
iPhone X speaker issue
