Apple Watch - workout app freezes

Hi

Whilst I can't say why that is happening, the following steps may help:

Close certain apps and restart both your iPhone and your Apple Watch:

• Close the Watch app, Activity app and Health app (if open) on your iPhone:
  • Double-click the Home button, then swipe up on each app preview to close the apps.
• Turn both devices off together, then restart your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • How to restart your Apple Watch - Apple Support

If the issue persists, next unpair and re-pair your Apple Watch:

• The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
• Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
• If the issue persists, consider instead unpairing and setting it up as a new watch.
• Unpair your Apple Watch and iPhone - Apple Support
• Set up your Apple Watch - Apple Support

If the issue still persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

• US: Apple Watch Service Answer Center - Apple Support
• Elsewhere: Apple - Support

Hi.

I’ve been having the same issue on Watch series 1 ever since the se ond or third OS4 update.

With my situation though the first time I load the app nothing happens. It then crashes after about 30 to 40 seconds. I then load again and this time it usually works straight off.

Doesn’t matter if I load from the app screen or the dock. I already had the dock set to favourites so that didn’t make any difference.

I’ve not tried unpairing and repairing yet but given that this is a very recent flaw I would suggest it is a software fault.

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<Edited by Host>

I'm having this exact issue with my Apple Watch Series2... Whenever I'm launching the workout app - Doesn't matter if I do it from the "widget" or from the app menu. I get the Workout main screen but the screen is unresponsive for ~30secs. After that time it works just fine... Until when I'm finishing my workout. Again when I swipe right to get to press the finish workout I get another period of unresponsivenes...

I've tried to factory reset both - My iPhone 7 and my Apple Watch but nether did anything to the issue... What ***** that this is pretty new issue - can't remember that this was an issue ~month ago...

I have a theory that the problem is occurring if I open the workout app within about a minute of losing the bluetooth connection with my iPhone, but I haven't done enough testing to prove it.
<Edited by Host>

It's becoming pretty apparent that Apple don't know how to fix this, so I am resigned to using the following workaround whenever I want to use the Workout app:

• Press the side button and scroll to the Workout App. Swipe it towards the left and press the 'X' to close it.
• Re-open the Workout app and it should work normally.

This procedure wastes about 10 seconds, whereas letting the Workout app crash and restart seems to waste at least a minute.

Still struggling with the issue... Don't know if it sheds any light, but I noticed that it's the first start of the Workout app thats sluggish... And in the matter of fact it seems that nearly every app that I launch for the first time In the watch behaves nearly the same: Apple Music, Shazam, Reminders, Mail - Get the pattern? Every app takes a ton of time to load... Feels more like watchOS1 then watchOS4 that supposed to improve the launch times of watch apps.

i have the exact same issue. whenever i open the workout app, it freezes for ~30 sec or so and then finally start to work.

all the rest of the app are a bit slower after the 4.2 update but still acceptable.
while the workout has become almost impossible to use.

i know have to anticipate and open it a couple of minutes before my workout which is ridiculous.
i hope there will be a fix for this as it's very annoying

Have you tried switching off the "Detect Gym Equipment" setting in the Workout section of the Watch app on the phone?

(You can also switch it off in the Settings app on the Watch - in the General/Workout section)

I am not 100% sure yet but it seems to have helped in my case...

(And I am not sure why it was switched on in the first place)

Hope this helps

Marcin

I have the same issues as others in this thread, and none of the suggested fixes have worked for me. Thanks for bumping it up for support. I suspect it is a software issue, no problem for me at initial 4.0 launch.

Add me to the list of people with this same problem. Mine locks up for 10-15 seconds on the first launch in a day... then will run fine through my workout. But when trying to relaunch the app the next day - I get the freeze. It's almost like it's trying to load itself back into ram. Very frustrating when trying to sync to start running with the treadmill starting.