iPhone X not working with Carplay

Just received my new iphone X and plugged it into my new 2018 Audi A4 to find it does not function with it. In the connection manager it comes up but then the phone vibrates and it disables it. I have attempted the following:

  • resetting the network settings
  • Deleting and re-adding on both sides the Bluetooth connection
  • Different cables
  • Different phones (iPhone 7 works with no issue on iOS 11.1 and 11.1.1)
  • Different Car 2016 Cadillac ATS (Other phones work)


I believe this is an iPhone X specific problem. Any other ideas or suggestions would be appreciated.

Posted on Nov 11, 2017 10:16 AM

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32 replies

Dec 20, 2017 7:50 PM in response to Creativecolleen

On rare occasion I've had issue with my nav screen. I generally just hold the audio button and reboot about once every couple of weeks and much like a computer that keeps those issues in check. I seriously do think the problem I'm having with Carplay and Pandora are issues with the Infotainment system and not my iphone X The Bluetooth works fine both in the car and with other bluetooth audio devices I own. I can play Pandora thru a set of bluetooth speakers I own with no issues. Carplay and Pandora are simply spotty as can be in my car. There seems to be no update for the firmware or software on the Infotainment system that I can find. I really wish Honda and Apple would get together and figure this out. I hate paying for Pandora and not being able to listen to it in my car. I wish you luck.

Jan 24, 2018 11:46 AM in response to davidsoto

Hi, I just unpacked my new iPhone X and after configuration I’ve faced the same problem too. I have the newest Q7. Other iPhones are working just fine.


I somehow can’t believe that a company like apple don’t manage to get their most expensive phone to not miss such a basic bulletproof function which exists since longer time! It’s a simple basic test case guys... very disappointing!


Pls fix soon and have a check within your QA team...

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iPhone X not working with Carplay

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