Using Face ID to approve family purchases

I am facing the exact same problem. Please fix this. It's a painful experience having to input that long long Apple ID password every time my kids want to buy some app. Face ID is supposed to be safe. So PLEASE FIX.

We are ALL users on this forum. Apple isn't here, isn't reading and won't take action on any request here. So asking any of us to turn anything on, will get you nothing. But I do recommend you provide feedback to Apple directly via this link: Feedback - iPhone - Apple

A problem would be something you can solve. Since it is operating as Apple intended, you don't have a problem. You do have something you may not like. You can provide feedback to Apple via this link: Feedback - iPhone - Apple

Hey All,

Here’s the link to give feedback directly to Apple. I just submitted mine. This is the best way to get their attention. They don’t monitor these forums.

https://www.apple.com/feedback/iphone.html

KerryNVan wrote:

I’ve got the same issue. Super annoying to have it working fine on my 7 with thumb print then pay the premium to upgrade to the 10 and now have to punch in my security worthy password every time my 2 kids want a new app or something.

Apple please give us an ETA on when we can expect this to be fixed. Thank you

Not sure you know this, but Apple isn't here. This is a user to user support forum, and none of us can speak to Apple's future plans. If you want Apple to know this is something you want, you can provide feedback via this link: Feedback - iPhone - Apple

I’m having the same issue. Disappointing to find there is no fix for it. It’s hard to imagine Apple took away Touch ID and didn’t up their OWN apps for Face ID. Hope they fix this soon. I hate having to double click the power button to confirm my purchase as well.

What is the proper way to submit feedback?

I’d like to give them plenty of feedback on how annoying the lack of FaceID with APP store Famiky Share purchases is!!! Not to mention all the other crappy problems with this $1,100 piece of JUNK! Wish I would NEVER HAVE UPGRADED! My 7Plus was a WAY better device. iPhoneX = epic Apple FAIL!!

Apple simply didn't enable using Face ID for approving family purchases. Nothing is wrong, since its working as they decided it should work. If you or any of the other posters would like Apple to change this, use the link anypats provided above to ask them to change this. That's all any of you can do.

At least we know this inconvenience was intentional. But it begs the question why? The whole point of having biometric auth is to save us from typing in a massively complex password every time we need to get an app. I have four kids. Teens! Do you have any idea how many requests I get? My carpal tunnel is bad and getting worse. Soon I will need a helper monkey. Please, please turn on face authentication for parental approvals.

This is beyond frustrating and Apple please fix you are better then this. Entering complex passwords every time my kids want an app is frustrating. If worried about security give us the option to enable or disable.

oheenalu wrote:

This is beyond frustrating and Apple please fix you are better then this. Entering complex passwords every time my kids want an app is frustrating. If worried about security give us the option to enable or disable.

Again, Apple isn't here. so your request to fix this won't do anything. Use the link provided above to tell Apple what you think.

I read a post a couple days ago (sorry but I don’t have the link) that it’s due to a security issue with twins and younger kids being able to unlock parents’ phones because of similar facial features. So it sounds like they either need to improve FaceID or they may not enable it for Family Sharing.

Same here, 3 kids as well smh. It’s a huge disappointment, especially when Face ID is used to approve anything you are able to download from your personal device.

Apple, please bring this feature back!

The solution is turning it on so it is a problem as stated, considering Apple itself marketed Face ID as a "like-for-like" replacement for Touch ID. Which can be used to approve family requests. So it is either a problem (the solution as simple as turning it on) as stated, or Apple lied in their marketing. Your constant defense of Apple adds no value to this topic and is frankly annoying.