Using Face ID to approve family purchases

I'm sure that after I set up my iPhone X last weekend I was able to approve family purchase requests with Face ID. Now, for every request I get (and with 3 kids I get lots of them!) I'm being forced to type in my Apple ID password, which is frustrating given how complicated they have to be these days to be considered secure.


I've checked every setting I can find, turned relevant settings off and back on, and even removed the Apple ID from my phone entirely and set it back up again. But sadly, it still wants me to type in the full password. Interestingly, it still lets me use Touch ID on my iPad to approve so it seems to be specific to the iPhone X/Face ID combo.


Has anyone else experienced this and found a way to correct it?

iPhone X, iOS 11.1

Posted on Nov 11, 2017 1:20 PM

Reply
53 replies

Dec 14, 2017 6:15 AM in response to lobsterghost1

At least we know this inconvenience was intentional. But it begs the question why? The whole point of having biometric auth is to save us from typing in a massively complex password every time we need to get an app. I have four kids. Teens! Do you have any idea how many requests I get? My carpal tunnel is bad and getting worse. Soon I will need a helper monkey. Please, please turn on face authentication for parental approvals.

Dec 22, 2017 4:59 PM in response to oheenalu

oheenalu wrote:


This is beyond frustrating and Apple please fix you are better then this. Entering complex passwords every time my kids want an app is frustrating. If worried about security give us the option to enable or disable.

Again, Apple isn't here. so your request to fix this won't do anything. Use the link provided above to tell Apple what you think.

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Using Face ID to approve family purchases

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