Apple Event: May 7th at 7 am PT
Every now and then, my phone isn't waking up when I press the side button. If I wait a few seconds and press again, Apple Pay pops up, so the first press was recognised.
Is anyone else having this issue or should I see what Apple say? I've rebooted, though not tried a full factory reset yet.
iPhone X, iOS 11.1
Hello,
What to do if a button or switch isn't working
If you need help with Touch ID, learn what to do.
If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.
From:
About the buttons and switches on your iPhone, iPad, or iPod touch - Apple Support
Though you would use the side button to put the iPhone X to sleep, it is not a method that is used to awaken the iPhone X.
See "Wake and sleep" here:
Not only is it not a global bug, as deggie states, it is actually not a "bug" at all.
The side button works very differently on the iPhone X than the wake/sleep button worked on previous iPhones. For example, simply pressing the side button when the iPhone X is awake invokes Siri, and is not a way to begin a shutdown sequence.
This explains.
Use gestures to navigate your iPhone X - Apple Support
If Raise to Wake is off, you must tap the screen to awaken the iPhone X.
This is what solved it for me. (Turn off double click side button in wallet app)
Huge thanks to @Adam4325235
Level 1Re: iPhone X side button delayIn response to KomeilK
I had the same issue, its actually Apple Pay that is causing the issue. I tried a restore and it didn't help. Turn off double click side button in the wallet app and you'll notice right away that the phone is a lot faster when you click the side button. Lemme know if that helps. It worked for me and I haven't had that issue since, and I know what you mean man that issue was really annoying
Thanks. The button is obviously working though, as a second push a few seconds later starts Apple Pay, so it knows about the first push. The problem is the first push isn't waking the screen as it does most of the time.
Gus wrote:
I can confirm that pressing the Side button on the iPhone X does wake and/or sleep the iPhone, as it does on my iPhone X.
OK, thanks. My iPhone X is still in transit - arriving in a few days - so I cannot confirm or deny.
Good info, thanks.
Thanks. I did. I got the default response of force restart, reset settings, then a full wipe, so I'm trying it in order as I don't really want to do a full wipe.
Was just wondering if anyone else had experienced it really, or if it's just me.
I expect most people have tap to wake enabled so wouldn't notice this, but I found it annoying when I was carrying my phone, it would wake due to being gripped, and I'd accidentally press something, usually the controls for my podcast app.
I'm holding it wrong, I guess! 😀
sberman wrote:
chistery wrote:
it would wake due to being gripped
... and it would be unlocked? It would see your face and unlock itself? Wow, I'm surprised.
No, but music and podcast controls would be on the screen, and sometimes it would skip forward or stop, for example, due to me holding it.
I was having this issue as well, although it seems to be fixed with iOS 11.2
I have noticed, however, (since the fix) that I still occasionally cannot wake the phone when I press the side button. I have to press it a second time.
I'm having the same problem. Even had to stop using FaceID because the apple pay bug was so infuriating. I'm in the beta program but none of the patches have fixed the issue. Going to contact apple support after the christmas.
I have the exact same issue and it’s hard to see it as anything other than a bug. My guess is because the phone comes configured with Raise to Wake enabled, this case didn’t get tested much. Hopefully they fix it soon because it’s quite annoying.
It really seems that my problem with the side button has gone away. I haven't had a single problem with it since I just shut down all the apps and restarted the phone. Of course I have done that before numerous times but this seemed to the trick. No idea why it worked. This really underlines that this indeed is a software bug.
I have the same issue and been reading all over....so some iPhone users don't have this issue and some do. BTW...it actually has nothing to do with Apple Pay or tap to wake....I've tried with both on or off....same issue. And it only does it sometimes....not even sure how to duplicate it as wanted....it just happens. Wish someone had a solution....seems like ppl had to exchange their phones but some reported that even replacements had the same issue.
iPhone X not waking up when pressing side button
