iPhone X not waking up when pressing side button

Every now and then, my phone isn't waking up when I press the side button. If I wait a few seconds and press again, Apple Pay pops up, so the first press was recognised.


Is anyone else having this issue or should I see what Apple say? I've rebooted, though not tried a full factory reset yet.

iPhone X, iOS 11.1

Posted on Nov 13, 2017 8:10 AM

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Posted on Jun 4, 2018 5:34 PM

This is what solved it for me. (Turn off double click side button in wallet app)

Huge thanks to @Adam4325235

Adam4325235Jan 11, 2018 11:22 AM in response to KomeilK
User uploaded file Level 1

Re: iPhone X side button delayIn response to KomeilK

I had the same issue, its actually Apple Pay that is causing the issue. I tried a restore and it didn't help. Turn off double click side button in the wallet app and you'll notice right away that the phone is a lot faster when you click the side button. Lemme know if that helps. It worked for me and I haven't had that issue since, and I know what you mean man that issue was really annoying

60 replies

Jan 13, 2018 10:14 PM in response to Gus

I have the same issue and been reading all over....so some iPhone users don't have this issue and some do. BTW...it actually has nothing to do with Apple Pay or tap to wake....I've tried with both on or off....same issue. And it only does it sometimes....not even sure how to duplicate it as wanted....it just happens. Wish someone had a solution....seems like ppl had to exchange their phones but some reported that even replacements had the same issue.

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iPhone X not waking up when pressing side button

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