User profile for user: mtempest
mtempest Author
User level: Level 1
8 points

High Sierra has made my MacBook Pro abysmally slow

I have a mid-2012 MacBook Pro Retina and after updating to High Sierra (10.13.2 beta) my laptop is borderline useless. I can't run Spotify and any internet browser without it slowing to a crawl, YouTube videos won't even play properly, and navigating Final Cut Pro X lags two seconds behind every input I do. Sierra ran like an absolute dream but High Sierra is the polar opposite. I don't have a Time Machine backup for Sierra so I can't install that. I'm tempted to just do a clean wipe of High Sierra at this point. I've also opted out of beta profiles because I'm not dealing with this again.


Does anyone have any insight on rectifying these problems or will I just have to wait for Apple to release an update so my laptop isn't a glorified paperweight?

MacBook Pro (Retina, Mid 2012)

Posted on Nov 13, 2017 2:13 PM

Reply
Question marked as Top-ranking reply
User profile for user: KWall21
KWall21
User level: Level 1
4 points

Posted on Mar 29, 2018 10:02 AM

I have a 2011 MacBook Pro and it runs High Sierra very well. Here’s what I did...


So a few years ago, on one of the earlier macOS’s (Yosemite, I think), I noticed this SAME PROBLEM. Everything became a chore for my computer. I tried clearing the cache, hard-rebooting, and nothing seemed to work. I have a friend who worked for Apple and he walked me through all the troubleshooting, until finally came the answer:


IT’S A HARDWARE PROBLEM. Especially with running the current OS on a 6-7 year old MacBook. That’s ancient in tech years. What it needed, he prescribed, was a Solid State Drive (SSD), instead of the Mechanical Drive that comes on older MacBooks. And it needed a lot more RAM. I went from a 200-ish GB hard drive to a 500GB SSD. And I went from 2GB of RAM to 16GB of RAM. I ordered these parts online and got them installed on my MacBook. This cost me about $500 altogether (he didn’t charge to assemble the parts, bless him). And even now, my 7-year old dinosaur keeps pace with the latest MacBook on the latest software. And I’m a musician, so I use Logic Pro X and MainStage 3, pretty demanding programs, with little to no lag/delay.


I hope this helps! Also, I was getting on here to see if there were any other solutions to this issue besides hardware, (my wife has a 2013 MacBook Pro) but it doesn’t seem so as of yet. I’ll keep looking...

View in context
21 replies
User profile for user: copygrinder
copygrinder
User level: Level 1
4 points

Jan 27, 2018 8:58 PM in response to mtempest

I have a 2015 Macbook Pro 15'.

It's been running like an absolute dream since day 1. I've been running it on Sierra.

I seldom ever saw the coloured spinning wheel. In fact, it was rare for it to come up, ever.

I updated to High Sierra a couple of weeks ago.


IMMEDIATELY MY MACBOOK SLOWED DOWN.


Everything from opening apps, to opening print dialogue windows, to simple commands, now bring up the spinning wheel on a REGULAR basis.


This is extremely frustrating, not to mention disappointing.


My Macbook is my lifeline for work. I want High Sierra gone from the machine. Is it possible to remove and revert back to Sierra?


I'm sure there must be conversations about deliberate slowing down of old devices, like Apple did with their phones. This would be incredibly disappointing and if it was the case, I would never buy another Apple product for as long as I live.

Reply
User profile for user: mtempest
mtempest Author
User level: Level 1
8 points

Nov 13, 2017 2:29 PM in response to macjack

Sorry, I'm just a little aggravated right now as it was working great, but after I "updated" to High Sierra, it's made the entire experience horrible. I ran that program also. Here is the log file:


EtreCheck version: 3.4.6 (460)

Report generated 2017-11-13 15:25:43

Download EtreCheck from https://etrecheck.com

Runtime: 2:20

Performance: Excellent


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.


Problem: Computer is too slow

Description:

Programs are incredibly slow while using them.


Hardware Information: ⓘ

MacBook Pro (Retina, Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro10,1

1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless:
en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 225

iCloud Quota: 5.00 GB available


Video Information: ⓘ

Intel HD Graphics 4000 - VRAM: 1536 MB

NVIDIA GeForce GT 650M - VRAM: 1 GB

Color LCD 3840 x 2400


Disk Information: ⓘ

APPLE SSD SM256E disk0: (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 250.79 GB


USB Information: ⓘ

USB20Bus

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB30Bus


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Virtual disks: ⓘ

NO NAME (disk1s1 - MS-DOS FAT32) /Volumes/NO NAME : 15.48 GB (11.52 GB free)

Physical disk: Built In SDXC Reader 15.48 GB (11.52 GB free)

Macintosh HD (disk2s1 - APFS) /
[Startup]: 250.79 GB (128.51 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 250.79 GB (128.51 GB free)

(disk2s2) <not mounted>
[Preboot]: 250.79 GB

Physical disk: disk0s2 250.79 GB

(disk2s3) <not mounted>
[Recovery]: 250.79 GB

Physical disk: disk0s2 250.79 GB

(disk2s4) /private/var/vm
[VM]: 250.79 GB

Physical disk: disk0s2 250.79 GB


System Software: ⓘ

macOS High Sierra
10.13.2 (17C67b) - Time since boot: about 5 hours


Configuration files: ⓘ

/etc/hosts - Count: 20


Gatekeeper: ⓘ

Mac App Store and identified developers


Clean up: ⓘ

~/Library/LaunchAgents/com.KnewSense.MacAppBlocker.plist

/Applications/MacAppBlocker.app/Contents/MacOS/MacAppBlocker

Executable not found!

One orphan file found. [Clean up]


Kernel Extensions: ⓘ

/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (2.0b2 - SDK 10.10) [Lookup]


System Launch Agents: ⓘ

[not loaded] 9 Apple tasks

[loaded] 174 Apple tasks

[running] 107 Apple tasks


System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 180 Apple tasks

[running] 113 Apple tasks


Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-07-22) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 84363319 be93c7fb - installed 2017-03-08) [Lookup]


Launch Daemons: ⓘ

[loaded] com.adobe.SwitchBoard.plist (? 68cad67 0 - installed 2016-03-24) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-28) [Lookup]

[failed] com.adobe.fpsaud.plist (? 2afb3af7 6cf41d3c - installed 2016-04-15) [Lookup]

[loaded] com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-11-02)

[loaded] com.ea.origin.ESHelper.plist (EA Swiss Sarl - installed 2017-06-22) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-11-02) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-16) [Lookup]

[loaded] com.motionvfx.mInstaller.HelperTool.plist (Szymon Masiak - installed 2017-05-22) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2016-12-12) [Lookup]

[failed] com.prey.agent.plist (Shell Script 714c4ad6 - installed 2016-06-21) [Lookup]

[running] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2017-08-14) [Lookup]


User Launch Agents: ⓘ

[failed] com.KnewSense.MacAppBlocker.plist (? 881073d3 0 - installed 2017-04-14) [Lookup] - /Applications/MacAppBlocker.app/Contents/MacOS/MacAppBlocker: Executable not found!

[loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-04-25) [Lookup]

[loaded] com.ea.origin.WebHelper.plist (EA Swiss Sarl - installed 2017-06-22) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-11-02) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-13) [Lookup]

[running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2017-08-14) [Lookup]

[loaded] com.valvesoftware.steamclean.plist (? 12d4610f 8fca9cd8 - installed 2017-10-18) [Lookup]


User Login Items: ⓘ

com.adobe.SwitchBoard.monitor.plist MachInit - Hidden

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Mach Init items are deprecated


Internet Plug-ins: ⓘ

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2016-04-25) [Lookup]

FlashPlayer-10.6: 21.0.0.226 (installed 2016-04-21) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-11-07)

Flash Player: 21.0.0.226 (installed 2016-04-21) Outdated! Update

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2016-04-25) [Lookup]

Silverlight: 5.1.40728.0 (installed 2015-10-31) [Lookup]

JavaAppletPlugin: Java 8 Update 121 build 13 (installed 2017-03-08) Check version


3rd Party Preference Panes: ⓘ

Flash Player (installed 2016-04-15) [Lookup]

Java (installed 2017-03-08) [Lookup]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 250.79 GB Disk used: 122.28 GB

Destinations:

Mac [Local]

Total size: 600.26 GB

Total number of backups: 1

Oldest backup: 2017-04-12, 11:08 AM

Last backup: 2017-04-12, 11:08 AM

Size of backup disk: Adequate

Backup size 600.26 GB > (Disk used 122.28 GB X 3)


Top Processes by CPU: ⓘ

10%
WindowServer

4%
kernel_task

3%
launchd

2%
systemstats

2%
sysmond


Top Processes by Memory: ⓘ

1.07 GB
kernel_task

461 MB WindowServer

424 MB Final Cut Pro

282 MB spindump

256 MB Google Chrome Helper


Top Processes by Network Use: ⓘ

Input Output Process name

1 MB 67 KB mDNSResponder

366 KB 17 KB netbiosd

19 KB 23 KB apsd

14 KB 2 KB cloudd

0 B 256 B SystemUIServer


Top Processes by Energy Use: ⓘ

10.84 WindowServer

0.26 Final Cut Pro

0.20 Google Chrome Helper

0.04 Google Chrome Helper


Virtual Memory Information: ⓘ

1.95 GB
Available RAM

152 MB Free RAM

6.05 GB
Used RAM

1.80 GB
Cached files

32 MB Swap Used


Software installs (last 30 days): ⓘ

Ricoh_PS_Printers_Vol2_EXP_LIO Driver: 2.3.0.0 (installed 2017-11-13)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events): ⓘ

2017-11-12 11:24:51 cloudd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'We don't have a database queue yet'

terminating with uncaught exception of type NSException

abort() called

2017-11-12 11:24:47 secd Crash [Open]



Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

High Sierra has made my MacBook Pro abysmally slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up