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Connection and Charging Issues

Since updating to the latest software, iOS 11.1.1, I'm having several issues with my iPad Pro (first generation):


- When I connect the iPad via the Smart Connector to my Logitech Create keyboard, my iPad stops charging.

- I'm having trouble charging my iPad Pro since the update, and it charges slowly, as well.

- My battery drains very quickly.


I've tried to following:

- Turning the iPad off then back on.

- Performing a hard restart.

- Cleaning out the lightening connector.

- Trying different chargers and chords.

- Deleting apps that could be draining the battery.

- Turning off location services.

- Charging in airplane mode.


None of that has worked. The iPad will only charge when not connected to the keyboard, and then, only very slowly. I had to let it charge without the keyboard through the night to reach a 100% charge.


Any help?

iPad Pro 12.9-inch Wi-Fi, Cellular, iOS 10.3.3

Posted on Nov 14, 2017 6:00 AM

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Connection and Charging Issues

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