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Question:

Question: I did a upgrade to OS 10.11.6 on my MacBook

I did a upgrade to OS 10.11.6 but since

Then my MacBook is not working right

I think it is not too compatable .

I have a MacBook ( 13-inche, aluminium, late 2008 )


How to comme back to my old OS that worked great ?


Floyd

Posted on

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Nov 18, 2017 7:58 AM in response to sylvain118 In response to sylvain118

If you have a Time Machine backup, you can just boot into Recovery and restore from TM backup.

About macOS Recovery - Apple Support

If not, you need to erase the disk and reinstall your old OS by re-downloading from AppStore.

But before you do that try running EtreCheck.It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

Nov 18, 2017 7:58 AM

Reply Helpful

Nov 18, 2017 8:12 AM in response to sylvain118 In response to sylvain118

EtreCheck version : 3.4.6 (460)

Rapport créé le 2017-11-18 11:08:37

Télécharger EtreCheck chez https://etrecheck.com

Temps d’exécution : 6:03

La vitesse : Inférieure à la moyenne


Cliquez sur les liens [Rechercher] pour plus d’informations à partir des Communautés d’assistance Apple.

Cliquez sur les liens [Détails] pour plus d’informations sur cette ligne.

Cliquez sur le lien [Nettoyer] pour retirer les fichiers inutiles.


Problème : Curseur Arc-en-ciel


Informations matérielles :

MacBook (13 pouces, Aluminium fin 2008)

[Les caractéristiques techniques] - [Le guide de l’utilisateur] - [Garantie & service]

MacBook - modèle : MacBook5,1

1 2,4 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 GB RAM Extensible - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

Handoff/Airdrop2: non disponible

Réseau sans fil : en1 : 802.11 a/b/g/n

Batterie : Santé = Satisfaisant - Nombre de cycles = 234


Informations vidéo :

NVIDIA GeForce 9400M - VRAM : 256 Mo

Color LCD 1280 x 800


Informations des disques :

Hitachi HTS543225L9SA02 disk0: (250,06 Go) (Rotational)

[Afficher le rapport SMART]

(disk0s1) <non monté> [EFI]: 210 Mo

Mac Os (disk0s2 - HFS+ journalisé) / [Startup] : 249.20 Go (94.23 Go libre) - 10 erreurs

Échec du disque !

(disk0s3) <non monté> [Recovery]: 650 Mo


HL-DT-ST DVDRW GS21N ()


Informations USB :

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

USBBus

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

USB20Bus 2 TB

Western Digital My Passport 259D 2 TB

USB20Bus

Apple Inc. Built-in iSight


Disques virtuels :

macbook disque externe (disk1s2 - HFS+ journalisé) /Volumes/macbook disque externe : 2.00 To (536.56 Go libre)

Disque physique : My Passport 259D 2.00 To (536.56 Go libre)


Logiciels du système :

OS X El Capitan 10.11.6 (15G17023) - Temps écoulé depuis le démarrage : environ une heure


Fichiers de configuration :

/etc/hosts - Nombre : 23


Gatekeeper :

N’importe où [Activer la sécurité Gatekeeper]


Nettoyage :

/Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

/Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon

Logiciel non trouvé !

/Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist

/Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Cont ents/MacOS/FrontendAgent

Logiciel non trouvé !

/Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist

/Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/AdobeUpdateDaemon

Logiciel non trouvé !

/Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist

/Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app /Contents/MacOS/RTProtectionDaemon

Logiciel non trouvé !

/Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist

/Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Con tents/MacOS/SettingsDaemon

Logiciel non trouvé !

5 fichiers orphelins trouvés. [Nettoyer]


Extensions du noyau :

/Library/Application Support/Avast/components/fileshield/unsigned

[Engagé] com.avast.FileShield (3.0.0 - SDK 10.9) [Rechercher]


/Library/Application Support/Avast/components/proxy/unsigned

[Engagé] com.avast.PacketForwarder (2.1 - SDK 10.11) [Rechercher]


/Library/Application Support/Roxio

[Désengagé] com.roxio.TDIXController (2.0) [Rechercher]


/Library/Extensions

[Engagé] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Rechercher]


/System/Library/Extensions

[Engagé] com.hzsystems.terminus.driver (4) [Rechercher]

[Désengagé] com.roxio.BluRaySupport (1.1.6) [Rechercher]


Agents de lancement systèmes :

[Désengagé] 8 tâches d’Apple

[Engagé] 154 tâches d’Apple

[En marche] 78 tâches d’Apple


Daemons de lancement systèmes :

[Désengagé] 43 tâches d’Apple

[Engagé] 155 tâches d’Apple

[En marche] 93 tâches d’Apple


Agents de lancement :

[Désengagé] com.adobe.AAM.Updater-1.0.plist (? ffb65062 0 - installé 2017-03-05) [Rechercher] - /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility : Logiciel non trouvé

[Échec] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[En marche] com.avast.update-agent.plist (AVAST Software a.s. - installé 2017-09-22) [Rechercher]

[Engagé] com.avast.userinit.plist (Shell Script bb25154c - installé 2017-09-22) [Rechercher]

[Échec] com.malwarebytes.mbam.frontend.agent.plist (? 631295be 0 - installé 2017-10-24) [Rechercher] - /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/FrontendAgent.app/Cont ents/MacOS/FrontendAgent : Logiciel non trouvé

[Désengagé] com.teamviewer.teamviewer.plist (? ? ? - installé 2017-02-17) [Rechercher]

[Désengagé] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installé 2016-10-22) [Rechercher]


Daemons de lancements :

[Désengagé] PT.updd.plist (? 0 ? - installé 2017-06-27) [Rechercher]

[Engagé] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[Engagé] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[Engagé] com.adobe.SwitchBoard.plist (? 856489a3 0 - installé 2016-10-22) [Rechercher]

[En marche] com.adobe.adobeupdatedaemon.plist (? f00845ea 0 - installé 2017-03-05) [Rechercher] - /Library/Application Support/Adobe/Adobe Desktop Common/ElevationManager/AdobeUpdateDaemon : Logiciel non trouvé

[En marche] com.adobe.agsservice.plist (Adobe Systems, Inc. - installé 2017-09-28) [Rechercher]

[Engagé] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installé 2017-10-25) [Rechercher]

[Engagé] com.avast.init.plist (Shell Script fc55b6fa - installé 2017-09-22) [Rechercher]

[Engagé] com.avast.uninstall.plist (Shell Script 22f94791 - installé 2017-09-22) [Rechercher]

[Engagé] com.avast.update.plist (Shell Script d6c32197 - installé 2017-09-22) [Rechercher]

[Engagé] com.bombich.ccchelper.plist (Bombich Software, Inc. - installé 2017-02-07) [Rechercher]

[Engagé] com.charlessoft.pacifist.helper.plist (Charles Srstka - installé 2017-02-11) [Rechercher]

[En marche] com.fxtech.fxlm.plist (? a968db6 7091389c - installé 2014-08-01) [Rechercher]

[Engagé] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installé 2017-10-28) [Rechercher]

[Échec] com.malwarebytes.mbam.rtprotection.daemon.plist (? 31419c10 0 - installé 2017-10-24) [Rechercher] - /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/RTProtectionDaemon.app /Contents/MacOS/RTProtectionDaemon : Logiciel non trouvé

[Engagé] com.malwarebytes.mbam.settings.daemon.plist (? a40d558f 0 - installé 2017-10-24) [Rechercher] - /Library/Application Support/Malwarebytes/MBAM/Engine.bundle/Contents/PlugIns/SettingsDaemon.app/Con tents/MacOS/SettingsDaemon : Logiciel non trouvé

[Engagé] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installé 2010-08-31) [Rechercher]

[Engagé] com.teamviewer.Helper.plist (TeamViewer GmbH - installé 2016-09-19) [Rechercher]

[Désengagé] com.teamviewer.teamviewer_service.plist (? ? ? - installé 2017-02-17) [Rechercher]


Agents de lancement pour l’utilisateur :

[Engagé] com.avast.home.userinit.plist (Shell Script 8e8cbe28 - installé 2017-09-22) [Rechercher]

[Engagé] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installé 2017-09-26) [Rechercher]

[Engagé] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installé 2017-10-22) [Rechercher]


Éléments Ouverture :

iTunesHelper Application (Apple, Inc. - installé 2017-11-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

CleanMyMac 3 Menu Application (DevMate Inc. - installé 2017-10-28)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Canon IJ Network Scanner Selector EX Application - Masqué

(/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

CleanMyMac 3 Menu Application (DevMate Inc. - installé 2017-10-28)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

com.adobe.SwitchBoard.monitor.plist MachInit - Masqué

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Les éléments Mach Init sont obsolètes


Modules internets :

FlashPlayer-10.6: 27.0.0.187 (installé 2017-11-15) [Rechercher]

QuickTime Plugin: 7.7.3 (installé 2017-11-07)

AdobePDFViewerNPAPI: 17.012.20098 (installé 2017-11-15) [Rechercher]

AdobePDFViewer: 18.009.20044 (installé 2017-11-15) [Rechercher]

Flash Player: 27.0.0.187 (installé 2017-11-15) [Rechercher]

Default Browser: 601 (installé 2017-02-08)

SharePointBrowserPlugin: 14.0.0 (installé 2016-10-28) [Rechercher]

Silverlight: 5.1.50901.0 (installé 2016-11-12) [Rechercher]


Extensions de Safari :

[Désactivée] AdBlock - BetaFish, Inc. - https://getadblock.com (installé 2017-11-17)


Panneaux de préférences tiers :

Flash Player (installé 2017-10-25) [Rechercher]

Quicktime X Preferences (installé 2017-02-13) [Rechercher]


Time Machine :

Ignorer les fichiers du système : NON

Sauvegardes mobiles : Activé

Sauvegarde automatique : OUI

Disques sauvegardés :

Mac Os : Taille du disque : 249.20 Go Disque utilisé : 154.97 Go

Destinations :

macbook disque externe [Local]

Taille totale : 2.00 To

Nombre total de sauvegardes : 55

Sauvegarde la plus ancienne : 16-10-15 15:26

Dernière sauvegarde : 17-11-11 11:48

Taille du disque de sauvegarde : Excellent

Taille de la sauvegarde 2.00 To > (Taille du disque 249.20 Go X 3)


Utilisation du processeur par opération :

42% backupd

9% mds

8% kernel_task

5% WindowServer

4% coreservicesd


Utilisation de la RAM par opération :

474 Mo kernel_task

179 Mo com.apple.WebKit.WebContent

140 Mo Antidote 9

93 Mo Safari

93 Mo com.apple.WebKit.WebContent


Utilisation de l’énergie par opération :

49.10 backupd

6.04 WindowServer

5.02 coreservicesd

1.92 mds


Informations de la mémoire virtuelle :

1.27 Go RAM disponible

19 Mo RAM libre

2.73 Go RAM utilisée

1.25 Go Fichiers en cache

19 Mo Fichier d’échange utilisé


Installations de logiciel (30 derniers jours) :

Adobe Flash Player: (installé 2017-10-27)

MacKeeper: (installé 2017-10-28)

MacKeeper: (installé 2017-10-28)

FileMaker Pro 16 Advanced: (installé 2017-10-28)

FileMaker Pro 16 Advanced: (installé 2017-10-28)

Malwarebytes for Mac: (installé 2017-11-05)

Mactracker: 7.7 (installé 2017-11-07)

Adobe Flash Player: (installé 2017-11-15)


La liste des installations peut ne pas être complète.


Événements du diagnostic (3 dernier jours si pas grave):

2017-11-18 10:41:16 Google Chrome.app Plantage [Ouvrir]

2017-11-18 09:30:14 La cause du dernier arrêt : 3 - Arrêt complet non ordonné

2017-11-15 21:04:20 com.google.Chrome Plantage [Ouvrir]

2017-11-15 20:47:05 apsd Plantage [Ouvrir]

2017-11-05 08:34:44 Noyau Erreur grave [Ouvrir] [Les détails]

Extensions du noyau de tiers :

com.hzsystems.terminus.driver 4

com.avast.PacketForwarder 2.1

com.avast.FileShield 3.0.0

Nov 18, 2017 8:12 AM

Reply Helpful

Nov 18, 2017 8:31 AM in response to sylvain118 In response to sylvain118

Mac Os (disk0s2 - HFS+ journalisé) / [Startup] : 249.20 Go (94.23 Go libre) - 10 erreurs

Échec du disque !


Your hard drive may be failing. Click Smart status report and post the report


Avast


Avast Un-install

CleanMyMac3 Uninstall


Check for associated parts and pieces using these programs.


EasyFind – Spotlight Replacement



Find Any File

Nov 18, 2017 8:31 AM

Reply Helpful

Nov 18, 2017 8:44 AM in response to Eric Root In response to Eric Root

smartctl 6.5 2016-05-07 r4318 [Darwin 15.6.0 x86_64] (local build)

Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org


=== START OF INFORMATION SECTION ===

Model Family: Hitachi Travelstar 5K320

Device Model: Hitachi HTS543225L9SA02

Serial Number: 081028FB1F00LLJ4Z4VF

LU WWN Device Id: 5 000cca 55fde71b2

Firmware Version: FBEAC50F

User Capacity: 250,059,350,016 bytes [250 GB]

Sector Size: 512 bytes logical/physical

Rotation Rate: 5400 rpm

Device is: In smartctl database [for details use: -P show]

ATA Version is: ATA8-ACS T13/1699-D revision 3f

SATA Version is: SATA 2.6, 1.5 Gb/s

Local Time is: Sat Nov 18 11:43:23 2017 EST

SMART support is: Available - device has SMART capability.

SMART support is: Enabled


=== START OF READ SMART DATA SECTION ===

SMART overall-health self-assessment test result: PASSED


General SMART Values:

Offline data collection status: (0x00) Offline data collection activity

was never started.

Auto Offline Data Collection: Disabled.

Self-test execution status: ( 0) The previous self-test routine completed

without error or no self-test has ever

been run.

Total time to complete Offline

data collection: ( 645) seconds.

Offline data collection

capabilities: (0x5b) SMART execute Offline immediate.

Auto Offline data collection on/off support.

Suspend Offline collection upon new

command.

Offline surface scan supported.

Self-test supported.

No Conveyance Self-test supported.

Selective Self-test supported.

SMART capabilities: (0x0003) Saves SMART data before entering

power-saving mode.

Supports SMART auto save timer.

Error logging capability: (0x01) Error logging supported.

General Purpose Logging supported.

Short self-test routine

recommended polling time: ( 2) minutes.

Extended self-test routine

recommended polling time: ( 102) minutes.

SCT capabilities: (0x003d) SCT Status supported.

SCT Error Recovery Control supported.

SCT Feature Control supported.

SCT Data Table supported.


SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE

1 Raw_Read_Error_Rate 0x000b 100 100 062 Pre-fail Always - 0

2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0

3 Spin_Up_Time 0x0007 253 253 033 Pre-fail Always - 0

4 Start_Stop_Count 0x0012 076 076 000 Old_age Always - 38002

5 Reallocated_Sector_Ct 0x0033 100 100 005 Pre-fail Always - 50

7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0

8 Seek_Time_Performance 0x0005 100 100 040 Pre-fail Offline - 0

9 Power_On_Hours 0x0012 029 029 000 Old_age Always - 31342

10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0

12 Power_Cycle_Count 0x0032 093 093 000 Old_age Always - 12460

160 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0

191 G-Sense_Error_Rate 0x000a 100 100 000 Old_age Always - 1382979469312

192 Power-Off_Retract_Count 0x0032 099 099 000 Old_age Always - 184688705697

193 Load_Cycle_Count 0x0012 001 001 000 Old_age Always - 2640835

194 Temperature_Celsius 0x0002 141 141 000 Old_age Always - 39 (Min/Max 4/47)

195 Hardware_ECC_Recovered 0x000a 100 100 000 Old_age Always - 0

196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 50

197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 5

198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0

199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0

223 Load_Retry_Count 0x000a 100 100 000 Old_age Always - 0

254 Free_Fall_Sensor 0x0032 092 092 000 Old_age Always - 2122


SMART Error Log Version: 1

ATA Error Count: 1004 (device log contains only the most recent five errors)

CR = Command Register [HEX]

FR = Features Register [HEX]

SC = Sector Count Register [HEX]

SN = Sector Number Register [HEX]

CL = Cylinder Low Register [HEX]

CH = Cylinder High Register [HEX]

DH = Device/Head Register [HEX]

DC = Device Command Register [HEX]

ER = Error register [HEX]

ST = Status register [HEX]

Powered_Up_Time is measured from power on, and printed as

DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,

SS=sec, and sss=millisec. It "wraps" after 49.710 days.


Error 1004 occurred at disk power-on lifetime: 31341 hours (1305 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.


After command completion occurred, registers were:

ER ST SC SN CL CH DH

-- -- -- -- -- -- --

40 51 dd 93 bc 4b 40 Error: UNC 221 sectors at LBA = 0x004bbc93 = 4963475


Commands leading to the command that caused the error were:

CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name

-- -- -- -- -- -- -- -- ---------------- --------------------

25 00 00 70 bc 4b 40 00 01:21:45.500 READ DMA EXT

25 00 00 70 bc 4b 40 00 01:21:41.100 READ DMA EXT

ef 10 02 00 00 00 00 00 01:21:41.100 SET FEATURES [Enable SATA feature]

ef 02 00 00 00 00 00 00 01:21:41.100 SET FEATURES [Enable write cache]

ef aa 00 00 00 00 00 00 01:21:41.100 SET FEATURES [Enable read look-ahead]


Error 1003 occurred at disk power-on lifetime: 31341 hours (1305 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.


After command completion occurred, registers were:

ER ST SC SN CL CH DH

-- -- -- -- -- -- --

40 51 dd 93 bc 4b 40 Error: UNC 221 sectors at LBA = 0x004bbc93 = 4963475


Commands leading to the command that caused the error were:

CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name

-- -- -- -- -- -- -- -- ---------------- --------------------

25 00 00 70 bc 4b 40 00 01:21:41.100 READ DMA EXT

ef 10 02 00 00 00 00 00 01:21:41.100 SET FEATURES [Enable SATA feature]

ef 02 00 00 00 00 00 00 01:21:41.100 SET FEATURES [Enable write cache]

ef aa 00 00 00 00 00 00 01:21:41.100 SET FEATURES [Enable read look-ahead]

ef 03 46 00 00 00 00 00 01:21:41.100 SET FEATURES [Set transfer mode]


Error 1002 occurred at disk power-on lifetime: 31341 hours (1305 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.


After command completion occurred, registers were:

ER ST SC SN CL CH DH

-- -- -- -- -- -- --

40 51 dd 93 bc 4b 40 Error: UNC 221 sectors at LBA = 0x004bbc93 = 4963475


Commands leading to the command that caused the error were:

CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name

-- -- -- -- -- -- -- -- ---------------- --------------------

25 00 00 70 bc 4b 40 00 01:21:09.000 READ DMA EXT

25 00 00 70 bc 4b 40 00 01:21:04.900 READ DMA EXT

25 00 10 b0 fb 3c 40 00 01:21:04.900 READ DMA EXT

25 00 10 f0 1a 1f 40 00 01:21:04.900 READ DMA EXT

25 00 00 70 bc 4b 40 00 01:21:00.800 READ DMA EXT


Error 1001 occurred at disk power-on lifetime: 31341 hours (1305 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.


After command completion occurred, registers were:

ER ST SC SN CL CH DH

-- -- -- -- -- -- --

40 51 dd 93 bc 4b 40 Error: UNC 221 sectors at LBA = 0x004bbc93 = 4963475


Commands leading to the command that caused the error were:

CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name

-- -- -- -- -- -- -- -- ---------------- --------------------

25 00 00 70 bc 4b 40 00 01:21:04.900 READ DMA EXT

25 00 10 b0 fb 3c 40 00 01:21:04.900 READ DMA EXT

25 00 10 f0 1a 1f 40 00 01:21:04.900 READ DMA EXT

25 00 00 70 bc 4b 40 00 01:21:00.800 READ DMA EXT

2f 00 01 10 00 00 00 00 01:21:00.800 READ LOG EXT


Error 1000 occurred at disk power-on lifetime: 31341 hours (1305 days + 21 hours)

When the command that caused the error occurred, the device was active or idle.


After command completion occurred, registers were:

ER ST SC SN CL CH DH

-- -- -- -- -- -- --

40 51 dd 93 bc 4b 40 Error: UNC 221 sectors at LBA = 0x004bbc93 = 4963475


Commands leading to the command that caused the error were:

CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name

-- -- -- -- -- -- -- -- ---------------- --------------------

25 00 00 70 bc 4b 40 00 01:21:00.800 READ DMA EXT

2f 00 01 10 00 00 00 00 01:21:00.800 READ LOG EXT

60 10 10 b0 fb 3c 40 00 01:20:56.800 READ FPDMA QUEUED

60 10 08 f0 1a 1f 40 00 01:20:56.800 READ FPDMA QUEUED

60 00 00 70 bc 4b 40 00 01:20:56.800 READ FPDMA QUEUED


SMART Self-test log structure revision number 1

No self-tests have been logged. [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1

SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS

1 0 0 Not_testing

2 0 0 Not_testing

3 0 0 Not_testing

4 0 0 Not_testing

5 0 0 Not_testing

Selective self-test flags (0x0):

After scanning selected spans, do NOT read-scan remainder of disk.

If Selective self-test is pending on power-up, resume after 0 minute delay.

Nov 18, 2017 8:44 AM

Reply Helpful

Nov 18, 2017 8:58 AM in response to sylvain118 In response to sylvain118

here is a new EtreCheck report

EtreCheck version : 3.4.6 (460)

Rapport créé le 2017-11-18 11:56:57

Télécharger EtreCheck chez https://etrecheck.com

Temps d’exécution : 8:34

La vitesse : Inférieure à la moyenne


Cliquez sur les liens [Rechercher] pour plus d’informations à partir des Communautés d’assistance Apple.

Cliquez sur les liens [Détails] pour plus d’informations sur cette ligne.


Problème : Curseur Arc-en-ciel


Informations matérielles :

MacBook (13 pouces, Aluminium fin 2008)

[Les caractéristiques techniques] - [Le guide de l’utilisateur] - [Garantie & service]

MacBook - modèle : MacBook5,1

1 2,4 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 GB RAM Extensible - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

Handoff/Airdrop2: non disponible

Réseau sans fil : en1 : 802.11 a/b/g/n

Batterie : Santé = Satisfaisant - Nombre de cycles = 234


Informations vidéo :

NVIDIA GeForce 9400M - VRAM : 256 Mo

Color LCD 1280 x 800


Informations des disques :

Hitachi HTS543225L9SA02 disk0: (250,06 Go) (Rotational)

[Afficher le rapport SMART]

(disk0s1) <non monté> [EFI]: 210 Mo

Mac Os (disk0s2 - HFS+ journalisé) / [Startup] : 249.20 Go (95.54 Go libre)

(disk0s3) <non monté> [Recovery]: 650 Mo


HL-DT-ST DVDRW GS21N ()


Informations USB :

USB20Bus 2 TB

Western Digital My Passport 259D 2 TB

USB20Bus

Apple Inc. Built-in iSight

USBBus

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Disques virtuels :

macbook disque externe (disk1s2 - HFS+ journalisé) /Volumes/macbook disque externe : 2.00 To (537.68 Go libre)

Disque physique : My Passport 259D 2.00 To (537.68 Go libre)


Logiciels du système :

OS X El Capitan 10.11.6 (15G17023) - Temps écoulé depuis le démarrage : moins d’une heure


Fichiers de configuration :

/etc/hosts - Nombre : 23


Gatekeeper :

Mac App Store


Extensions du noyau :

/Library/Application Support/Roxio

[Désengagé] com.roxio.TDIXController (2.0) [Rechercher]


/Library/Extensions

[Engagé] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Rechercher]


/System/Library/Extensions

[Engagé] com.hzsystems.terminus.driver (4) [Rechercher]

[Désengagé] com.roxio.BluRaySupport (1.1.6) [Rechercher]


Agents de lancement systèmes :

[Désengagé] 8 tâches d’Apple

[Engagé] 159 tâches d’Apple

[En marche] 73 tâches d’Apple


Daemons de lancement systèmes :

[Désengagé] 43 tâches d’Apple

[Engagé] 156 tâches d’Apple

[En marche] 92 tâches d’Apple


Agents de lancement :

[Échec] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[Désengagé] com.teamviewer.teamviewer.plist (? ? ? - installé 2017-02-17) [Rechercher]

[Désengagé] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installé 2016-10-22) [Rechercher]


Daemons de lancements :

[Désengagé] PT.updd.plist (? 0 ? - installé 2017-06-27) [Rechercher]

[Engagé] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[Engagé] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[Engagé] com.adobe.SwitchBoard.plist (? 856489a3 0 - installé 2016-10-22) [Rechercher]

[En marche] com.adobe.agsservice.plist (Adobe Systems, Inc. - installé 2017-09-28) [Rechercher]

[Engagé] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installé 2017-10-25) [Rechercher]

[Engagé] com.bombich.ccchelper.plist (Bombich Software, Inc. - installé 2017-02-07) [Rechercher]

[Engagé] com.charlessoft.pacifist.helper.plist (Charles Srstka - installé 2017-02-11) [Rechercher]

[En marche] com.fxtech.fxlm.plist (? a968db6 7091389c - installé 2014-08-01) [Rechercher]

[Engagé] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installé 2010-08-31) [Rechercher]

[Engagé] com.teamviewer.Helper.plist (TeamViewer GmbH - installé 2016-09-19) [Rechercher]

[Désengagé] com.teamviewer.teamviewer_service.plist (? ? ? - installé 2017-02-17) [Rechercher]


Agents de lancement pour l’utilisateur :

[Engagé] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installé 2017-10-22) [Rechercher]


Éléments Ouverture :

iTunesHelper Application (Apple, Inc. - installé 2017-11-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Canon IJ Network Scanner Selector EX Application - Masqué

(/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

com.adobe.SwitchBoard.monitor.plist MachInit - Masqué

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Les éléments Mach Init sont obsolètes


Modules internets :

FlashPlayer-10.6: 27.0.0.187 (installé 2017-11-15) [Rechercher]

QuickTime Plugin: 7.7.3 (installé 2017-11-07)

AdobePDFViewerNPAPI: 17.012.20098 (installé 2017-11-15) [Rechercher]

AdobePDFViewer: 18.009.20044 (installé 2017-11-15) [Rechercher]

Flash Player: 27.0.0.187 (installé 2017-11-15) [Rechercher]

Default Browser: 601 (installé 2017-02-08)

SharePointBrowserPlugin: 14.0.0 (installé 2016-10-28) [Rechercher]

Silverlight: 5.1.50901.0 (installé 2016-11-12) [Rechercher]


Extensions de Safari :

[Désactivée] AdBlock - BetaFish, Inc. - https://getadblock.com (installé 2017-11-17)


Panneaux de préférences tiers :

Flash Player (installé 2017-10-25) [Rechercher]

Quicktime X Preferences (installé 2017-02-13) [Rechercher]


Time Machine :

Ignorer les fichiers du système : NON

Sauvegardes mobiles : Activé

Sauvegarde automatique : OUI

Disques sauvegardés :

Mac Os : Taille du disque : 249.20 Go Disque utilisé : 153.66 Go

Destinations :

macbook disque externe [Local]

Taille totale : 2.00 To

Nombre total de sauvegardes : 50

Sauvegarde la plus ancienne : 16-10-15 15:26

Dernière sauvegarde : 17-11-18 11:46

Taille du disque de sauvegarde : Excellent

Taille de la sauvegarde 2.00 To > (Taille du disque 249.20 Go X 3)


Utilisation du processeur par opération :

10% Antidote 9

7% WindowServer

3% Mail

2% kernel_task

1% bird


Utilisation de la RAM par opération :

449 Mo kernel_task

265 Mo com.apple.WebKit.WebContent

220 Mo com.apple.WebKit.WebContent

197 Mo Antidote 9

188 Mo com.druide.AgentAntidote


Utilisation de l’énergie par opération :

3.12 Mail

2.08 com.apple.WebKit.WebContent

1.52 WindowServer

1.48 launchd

1.26 Antidote 9


Informations de la mémoire virtuelle :

935 Mo RAM disponible

18 Mo RAM libre

3.09 Go RAM utilisée

917 Mo Fichiers en cache

0 o Fichier d’échange utilisé


Installations de logiciel (30 derniers jours) :

Adobe Flash Player: (installé 2017-10-27)

MacKeeper: (installé 2017-10-28)

MacKeeper: (installé 2017-10-28)

FileMaker Pro 16 Advanced: (installé 2017-10-28)

FileMaker Pro 16 Advanced: (installé 2017-10-28)

Malwarebytes for Mac: (installé 2017-11-05)

Mactracker: 7.7 (installé 2017-11-07)

Adobe Flash Player: (installé 2017-11-15)


La liste des installations peut ne pas être complète.


Événements du diagnostic (3 dernier jours si pas grave):

2017-11-18 11:31:02 La cause du dernier arrêt : 3 - Arrêt complet non ordonné

2017-11-18 10:41:16 Google Chrome.app Plantage [Ouvrir]

2017-11-15 21:04:20 com.google.Chrome Plantage [Ouvrir]

2017-11-15 20:47:05 apsd Plantage [Ouvrir]

2017-11-05 08:34:44 Noyau Erreur grave [Ouvrir] [Les détails]

Extensions du noyau de tiers :

com.hzsystems.terminus.driver 4

com.avast.PacketForwarder 2.1

com.avast.FileShield 3.0.0


Fichiers enlevés par EtreCheck :

2017-11-18 11:15:07 - /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist - Inconnu

2017-11-18 11:15:07 - /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist - Inconnu

2017-11-18 11:15:07 - /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist - Inconnu

2017-11-18 11:15:07 - /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist - Inconnu

2017-11-18 11:15:07 - /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist - Inconnu

2017-11-18 11:47:08 - ~/Library/LaunchAgents/com.avast.home.userinit.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchAgents/com.avast.update-agent.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchAgents/com.avast.userinit.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchDaemons/com.avast.init.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchDaemons/com.avast.uninstall.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchDaemons/com.avast.update.plist - Inconnu

Nov 18, 2017 8:58 AM

Reply Helpful

Nov 18, 2017 9:21 AM in response to Eric Root In response to Eric Root

Here is the new report with the Avast and Clean my mac uninstalled

witch i think was a very good suggestion thank you !

EtreCheck version : 3.4.6 (460)

Rapport créé le 2017-11-18 12:17:19

Télécharger EtreCheck chez https://etrecheck.com

Temps d’exécution : 6:25

La vitesse : Inférieure à la moyenne


Cliquez sur les liens [Rechercher] pour plus d’informations à partir des Communautés d’assistance Apple.

Cliquez sur les liens [Détails] pour plus d’informations sur cette ligne.


Problème : Curseur Arc-en-ciel


Informations matérielles :

MacBook (13 pouces, Aluminium fin 2008)

[Les caractéristiques techniques] - [Le guide de l’utilisateur] - [Garantie & service]

MacBook - modèle : MacBook5,1

1 2,4 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 GB RAM Extensible - [Instructions]

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

Handoff/Airdrop2: non disponible

Réseau sans fil : en1 : 802.11 a/b/g/n

Batterie : Santé = Satisfaisant - Nombre de cycles = 234


Informations vidéo :

NVIDIA GeForce 9400M - VRAM : 256 Mo

Color LCD 1280 x 800


Informations des disques :

Hitachi HTS543225L9SA02 disk0: (250,06 Go) (Rotational)

[Afficher le rapport SMART]

(disk0s1) <non monté> [EFI]: 210 Mo

Mac Os (disk0s2 - HFS+ journalisé) / [Startup] : 249.20 Go (95.40 Go libre)

(disk0s3) <non monté> [Recovery]: 650 Mo


HL-DT-ST DVDRW GS21N ()


Informations USB :

USB20Bus 2 TB

Western Digital My Passport 259D 2 TB

USB20Bus

Apple Inc. Built-in iSight

USBBus

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller


Disques virtuels :

macbook disque externe (disk1s2 - HFS+ journalisé) /Volumes/macbook disque externe : 2.00 To (537.68 Go libre)

Disque physique : My Passport 259D 2.00 To (537.68 Go libre)


Logiciels du système :

OS X El Capitan 10.11.6 (15G17023) - Temps écoulé depuis le démarrage : moins d’une heure


Fichiers de configuration :

/etc/hosts - Nombre : 23


Gatekeeper :

Mac App Store


Extensions du noyau :

/Library/Application Support/Roxio

[Désengagé] com.roxio.TDIXController (2.0) [Rechercher]


/Library/Extensions

[Engagé] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Rechercher]


/System/Library/Extensions

[Engagé] com.hzsystems.terminus.driver (4) [Rechercher]

[Désengagé] com.roxio.BluRaySupport (1.1.6) [Rechercher]


Agents de lancement systèmes :

[Désengagé] 8 tâches d’Apple

[Engagé] 157 tâches d’Apple

[En marche] 75 tâches d’Apple


Daemons de lancement systèmes :

[Désengagé] 43 tâches d’Apple

[Engagé] 155 tâches d’Apple

[En marche] 93 tâches d’Apple


Agents de lancement :

[Échec] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[Désengagé] com.teamviewer.teamviewer.plist (? ? ? - installé 2017-02-17) [Rechercher]

[Désengagé] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installé 2016-10-22) [Rechercher]


Daemons de lancements :

[Désengagé] PT.updd.plist (? 0 ? - installé 2017-06-27) [Rechercher]

[Engagé] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[Engagé] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installé 2017-05-01) [Rechercher]

[Engagé] com.adobe.SwitchBoard.plist (? 856489a3 0 - installé 2016-10-22) [Rechercher]

[En marche] com.adobe.agsservice.plist (Adobe Systems, Inc. - installé 2017-09-28) [Rechercher]

[Engagé] com.adobe.fpsaud.plist (? 2afb3af7 defea098 - installé 2017-10-25) [Rechercher]

[Engagé] com.bombich.ccchelper.plist (Bombich Software, Inc. - installé 2017-02-07) [Rechercher]

[Engagé] com.charlessoft.pacifist.helper.plist (Charles Srstka - installé 2017-02-11) [Rechercher]

[En marche] com.fxtech.fxlm.plist (? a968db6 7091389c - installé 2014-08-01) [Rechercher]

[Engagé] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installé 2010-08-31) [Rechercher]

[Engagé] com.teamviewer.Helper.plist (TeamViewer GmbH - installé 2016-09-19) [Rechercher]

[Désengagé] com.teamviewer.teamviewer_service.plist (? ? ? - installé 2017-02-17) [Rechercher]


Agents de lancement pour l’utilisateur :

[Engagé] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installé 2017-10-22) [Rechercher]


Éléments Ouverture :

iTunesHelper Application (Apple, Inc. - installé 2017-11-07)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Canon IJ Network Scanner Selector EX Application - Masqué

(/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

com.adobe.SwitchBoard.monitor.plist MachInit - Masqué

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)

Les éléments Mach Init sont obsolètes


Modules internets :

FlashPlayer-10.6: 27.0.0.187 (installé 2017-11-15) [Rechercher]

QuickTime Plugin: 7.7.3 (installé 2017-11-07)

AdobePDFViewerNPAPI: 17.012.20098 (installé 2017-11-15) [Rechercher]

AdobePDFViewer: 18.009.20044 (installé 2017-11-15) [Rechercher]

Flash Player: 27.0.0.187 (installé 2017-11-15) [Rechercher]

Default Browser: 601 (installé 2017-02-08)

SharePointBrowserPlugin: 14.0.0 (installé 2016-10-28) [Rechercher]

Silverlight: 5.1.50901.0 (installé 2016-11-12) [Rechercher]


Extensions de Safari :

[Désactivée] AdBlock - BetaFish, Inc. - https://getadblock.com (installé 2017-11-17)


Panneaux de préférences tiers :

Flash Player (installé 2017-10-25) [Rechercher]

Quicktime X Preferences (installé 2017-02-13) [Rechercher]


Time Machine :

Ignorer les fichiers du système : NON

Sauvegardes mobiles : Activé

Sauvegarde automatique : OUI

Disques sauvegardés :

Mac Os : Taille du disque : 249.20 Go Disque utilisé : 153.80 Go

Destinations :

macbook disque externe [Local]

Taille totale : 2.00 To

Nombre total de sauvegardes : 50

Sauvegarde la plus ancienne : 16-10-15 15:26

Dernière sauvegarde : 17-11-18 11:46

Taille du disque de sauvegarde : Excellent

Taille de la sauvegarde 2.00 To > (Taille du disque 249.20 Go X 3)


Utilisation du processeur par opération :

70% Photos

65% photolibraryd

5% kernel_task

5% WindowServer

1% cloudphotosd


Utilisation de la RAM par opération :

422 Mo Photos

411 Mo kernel_task

140 Mo Antidote 9

128 Mo com.apple.WebKit.WebContent

116 Mo QuickLookSatellite


Utilisation de l’énergie par opération :

83.90 Photos

39.82 photolibraryd

5.04 WindowServer

1.32 launchd


Informations de la mémoire virtuelle :

1.04 Go RAM disponible

46 Mo RAM libre

2.96 Go RAM utilisée

1015 Mo Fichiers en cache

0 o Fichier d’échange utilisé


Installations de logiciel (30 derniers jours) :

Adobe Flash Player: (installé 2017-10-27)

MacKeeper: (installé 2017-10-28)

MacKeeper: (installé 2017-10-28)

FileMaker Pro 16 Advanced: (installé 2017-10-28)

FileMaker Pro 16 Advanced: (installé 2017-10-28)

Malwarebytes for Mac: (installé 2017-11-05)

Mactracker: 7.7 (installé 2017-11-07)

Adobe Flash Player: (installé 2017-11-15)


La liste des installations peut ne pas être complète.


Événements du diagnostic (3 dernier jours si pas grave):

2017-11-18 11:31:02 La cause du dernier arrêt : 3 - Arrêt complet non ordonné

2017-11-18 10:41:16 Google Chrome.app Plantage [Ouvrir]

2017-11-15 21:04:20 com.google.Chrome Plantage [Ouvrir]

2017-11-15 20:47:05 apsd Plantage [Ouvrir]

2017-11-05 08:34:44 Noyau Erreur grave [Ouvrir] [Les détails]

Extensions du noyau de tiers :

com.hzsystems.terminus.driver 4

com.avast.PacketForwarder 2.1

com.avast.FileShield 3.0.0


Fichiers enlevés par EtreCheck :

2017-11-18 11:15:07 - /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist - Inconnu

2017-11-18 11:15:07 - /Library/LaunchAgents/com.malwarebytes.mbam.frontend.agent.plist - Inconnu

2017-11-18 11:15:07 - /Library/LaunchDaemons/com.adobe.adobeupdatedaemon.plist - Inconnu

2017-11-18 11:15:07 - /Library/LaunchDaemons/com.malwarebytes.mbam.rtprotection.daemon.plist - Inconnu

2017-11-18 11:15:07 - /Library/LaunchDaemons/com.malwarebytes.mbam.settings.daemon.plist - Inconnu

2017-11-18 11:47:08 - ~/Library/LaunchAgents/com.avast.home.userinit.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchAgents/com.avast.update-agent.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchAgents/com.avast.userinit.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchDaemons/com.avast.init.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchDaemons/com.avast.uninstall.plist - Inconnu

2017-11-18 11:47:22 - /Library/LaunchDaemons/com.avast.update.plist - Inconnu

Nov 18, 2017 9:21 AM

Reply Helpful

Nov 18, 2017 11:36 AM in response to sylvain118 In response to sylvain118

After all this should I go back to my old version of OS or keep

OS 10.11.6 ? but honestly now it is running much better!

Nov 18, 2017 11:36 AM

Reply Helpful

Nov 18, 2017 3:41 PM in response to sylvain118 In response to sylvain118

If it is running good, I'd stay with it.


Also remove MacKeeper. You don't need cleaning programs as they tend to trash the OS.


MacKeeper – Do Not Install


MacKeeper – Do Not Install (2) See SDW2001’s post


MacKeeper Removal


MacKeeper Removal

Nov 18, 2017 3:41 PM

Reply Helpful

Nov 18, 2017 4:23 PM in response to Eric Root In response to Eric Root

I thank you Eric Root and everybody

this has help my macbook it is running very good now


Just one last thing what app will keep my macbook 13-inch, aluminium, late 2008 and iMac 21.5-inch Mid 2011 Clean from files that I don't need that just accumulate ?


thank you

Nov 18, 2017 4:23 PM

Reply Helpful
User profile for user: sylvain118

Question: I did a upgrade to OS 10.11.6 on my MacBook