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iPhone X BMW Bluetooth

Bluetooth in iPhone X reboots iDrive during conversations in 2016 BMW 428 GC. Also sometimes it has problems finding audio playlists in iTunes. Checked with BMW dealership and they are aware of this and waiting for Apple to come up with a fix, on the other hand Apple seems to think that BMW is working on some fix?! Please advice! My iPhone 7plus worked seamlessly with my car! Regards

iPhone 6, iOS 8

Posted on Nov 20, 2017 3:14 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2017 12:36 PM

I have the same problem with my BMW X5 40e. My iPhone 7 plus worked perfect on CarPlay. When i got my iPhone X and tried to connect, it took several tries. Once i got it connected, half of the apps didn't function as good, sometimes my display didn't recognize touch. After 15mins my idrive kept rebooting with eventually resetting it automatically to factory settings and removing all my connected drive functions. I had to bring my car in at the dealership. They had to reinstall all idrive software and were unable to connect the new iPhone properly. They said that they had many customers with the same problem, all were iPhone 8 or X owners. All unable to get connected or work properly with CarPlay. BMW is aware of the situation but they say it its an Apple Problem.


Any news on this?

53 replies
Question marked as Top-ranking reply

Nov 27, 2017 12:36 PM in response to oleshka63

I have the same problem with my BMW X5 40e. My iPhone 7 plus worked perfect on CarPlay. When i got my iPhone X and tried to connect, it took several tries. Once i got it connected, half of the apps didn't function as good, sometimes my display didn't recognize touch. After 15mins my idrive kept rebooting with eventually resetting it automatically to factory settings and removing all my connected drive functions. I had to bring my car in at the dealership. They had to reinstall all idrive software and were unable to connect the new iPhone properly. They said that they had many customers with the same problem, all were iPhone 8 or X owners. All unable to get connected or work properly with CarPlay. BMW is aware of the situation but they say it its an Apple Problem.


Any news on this?

Dec 1, 2017 5:33 PM in response to PedroRA

Hi,

I believe BMW should look at a firmware release.

iPhone X with iOS 11.1.2 have issues with my X5 2015 F15 model. The issue is the recent call list does not apppear on iDrive or Headup display. Unless you initiate the call whilst connected to the car. So you simply get a subset of the recent call. Very inconvenient.


Same phone connected to my VW Golf 2012 works just fine.


Elimination process tells me BMW has to look at this issue closely. I’ve checked for software updates from the BMW site, but nothing new to what I already updated a couple of years ago.


Anyone else experiencing this issue?

Dec 3, 2017 6:48 AM in response to oleshka63

Hello, are you using the beta or has apple released the 11.2 update ?


Just to share with you in my case apart from the constant reboots with the iDrive in one of the reboots it reseted all my settings, disabled remote (mobile app) and the connected drive apps disappeared from iDrive. Real-time traffic is also gone and the navigation system has some really old-looking colors. I wonder how a phone can do this to a car ....

Dec 9, 2017 5:05 AM in response to jirifrompraha 8

O have been having issues with wireless control of my iPhone for some time now. About 2 years ago everything was good but then not sure if was related with iOS evolution o iDrive versions remote Bluetooth music and Spotify began sometimes not working as expected.


Right now I would say to update the iOS to 11.2 to solve potential issues with Bluetooth phone for iPhone X and 8 and then maybe questioning BMW why these apps and Bluetooth audio don’t work so good.

iPhone X BMW Bluetooth

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