I am getting closer to fixing the problem. I have been all over the files of my Mac deleting things. Whatever I downloaded did attach extensions to all of the search engines I use. I think I have resolved that. I uninstalled Kapersky and tried to uninstall the Mac Cleaner. It said it was successful but I still see something on the Etrecheck so I'm not sure what to do now. Also, can someone tell me if the user internet plug ins listed are okay? I don't know what they are. Thank you so much for helping! Total rookie here.
EtreCheck version: 3.4.6 (460)
Report generated 2017-11-22 15:52:14
Download EtreCheck from https://etrecheck.com
Runtime: 3:15
Performance: Good
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Hardware Information:ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Handoff/Airdrop2: not supported
Wireless: en1: 802.11 a/b/g/n
iCloud Quota: 72.42 GB available
Video Information:ⓘ
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
Disk Information:ⓘ
WDC WD1001FALS-403AA0 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 999.35 GB (559.29 GB free)
(disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H ()
USB Information:ⓘ
USB20Bus
hub_device
The Neat Company Neat ADF Scanner
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
SD Card Reader disk1: (15.93 GB)
CAMERA SD (disk1s1 - MS-DOS FAT32) /Volumes/CAMERA SD : 15.93 GB (1.94 GB free)
USB20Bus
Apple Inc. FaceTime HD Camera (Built-in)
hub_device
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
System Software:ⓘ
macOS High Sierra 10.13.1 (17B48) - Time since boot: about 2 hours
Gatekeeper:ⓘ
Mac App Store and identified developers
Kernel Extensions:ⓘ
/Applications/Elmedia Player.app
[not loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) [Lookup]
/Library/Extensions
[loaded] com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Lookup]
[not loaded] com.bodymedia.codelessAB185.kext (1.0) [Lookup]
System Launch Agents:ⓘ
[not loaded] 9 Apple tasks
[loaded] 182 Apple tasks
[running] 97 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 36 Apple tasks
[loaded] 188 Apple tasks
[running] 106 Apple tasks
Launch Agents:ⓘ
[loaded] com.carbonite.launchd.carbonitealerts.plist (? 21f61fa7 82d4604d - installed 2017-11-22) [Lookup]
[running] com.carbonite.launchd.carbonitestatus.plist (? bb5f817b d13283dd - installed 2017-10-05) [Lookup]
[loaded] com.coupons.coupond.plist (? d6de63d4 3d692c4b - installed 2015-09-14) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-11-20) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 1dead8be be93c7fb - installed 2017-05-08) [Lookup]
Launch Daemons:ⓘ
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-11-19)
[running] com.carbonite.launchd.carbonitedaemon.plist (? e953575f 61b5c707 - installed 2017-10-05) [Lookup]
[running] com.eltima.ElmediaPlayer.daemon.plist (? 5fc87722 817bdf - installed 2013-01-02) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-11-20) [Lookup]
[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-11-20) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]
User Launch Agents:ⓘ
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-14) [Lookup]
User Login Items:ⓘ
Dropbox Application
(/Applications/Dropbox.app)
Advanced Mac Cleaner Application
(~/.Trash/Advanced Mac Cleaner.app)
iTunesHelper Application (Apple, Inc. - installed 2017-11-01)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Photo Stream URL SMLoginItem - Hidden (Apple, Inc. - installed 2015-03-20)
(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
J8RPQ294UB.com.skitch.SkitchHelper.url SMLoginItem - Hidden (Apple, Inc. - installed 2017-01-08)
(/Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.Ski tchHelper.app)
Internet Plug-ins:ⓘ
Silverlight: 5.1.10411.0 (installed 2012-06-28) [Lookup]
CouponPrinter-FireFox_v2: 5.4.0 (installed 2015-09-14) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-10-25)
JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-08) Check version
User internet Plug-ins:ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]
npBcsMcTcIO: Unknown (installed 2013-09-11) [Lookup]
WebEx64: 1.0 (installed 2017-03-04) [Lookup]
3rd Party Preference Panes:ⓘ
Carbonite (installed 2017-10-05) [Lookup]
Flash Player (installed 2017-10-25) [Lookup]
Java (installed 2017-05-08) [Lookup]
Time Machine:ⓘ
Time Machine not configured!
Top Processes by CPU:ⓘ
87% CarboniteDaemon
3% WindowServer
1% mdworker
1% mdworker
1% kernel_task
Top Processes by Memory:ⓘ
1.09 GB kernel_task
281 MB CarboniteDaemon
236 MB mds_stores
155 MB EPSON_WF_3640_Series
145 MB Dropbox
Top Processes by Network Use:ⓘ
Input Output Process name
698 KB 137 KB mDNSResponder
175 KB 113 KB Dropbox
7 KB 19 KB apsd
10 KB 4 KB netbiosd
4 KB 6 KB usbmuxd
Top Processes by Energy Use:ⓘ
66.34 CarboniteDaemon
35.18 Finder
27.18 WindowServer
7.52 sandboxd
6.72 QuickLookSatellite
Virtual Memory Information:ⓘ
12.16 GB Available RAM
9.43 GB Free RAM
3.84 GB Used RAM
2.73 GB Cached files
0 B Swap Used
Software installs (last 30 days):ⓘ
Adobe Flash Player: (installed 2017-10-25)
Adobe Flash Player: (installed 2017-11-14)
Adobe Acrobat Reader DC (18.009.20044): (installed 2017-11-16)
Adobe Reader XI (11.0.23): (installed 2017-11-18)
Kaspersky Internet Security: (installed 2017-11-19)
Malwarebytes for Mac: (installed 2017-11-20)
Octagon: 3.2 (installed 2017-11-22)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events):ⓘ
2017-11-22 13:36:43 CarboniteDaemon.app High CPU use [Open] [Details]
2017-11-21 13:11:50 Adobe Acrobat Reader DC.app Hang [Open]
Files deleted by EtreCheck:ⓘ
2017-11-21 09:24:01 - com.adobe.ARM.[...].plist - Unknown
2017-11-21 09:31:16 - ~/Library/Safari/Extensions/EBFB99CAB9D2405F9D2ECD8E00C3568E.safariextz - Unknown
2017-11-21 12:31:03 - /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist - Unknown
2017-11-21 12:31:03 - /Library/LaunchAgents/com.rim.BBLaunchAgent.plist - Unknown
2017-11-21 12:31:03 - /Library/LaunchDaemons/com.rim.BBDaemon.plist - Unknown
2017-11-22 11:14:45 - /Library/LaunchDaemons/com.adobe.fpsaud.plist - Unknown
