Apple Carplay stopped working Accord 2018

Sorry to read that the update didn't work for you. I've posted a few times within this thread regarding this issue. I have an '18 CRV and of course, experiencing the same CarPlay issue. I'd say my carplay works 70% of the time. In my case, I bought my CRV based on my transportation needs and Honda's great reputation for engineering and reliability. The carplay thing was just a novelty until I realized just how useful this feature is. I've learned to live with its quirkiness until Honda/Apple figure out a fix. What I expect from Honda, is for the powertrain and body integrity to hold up well for at least 100,000 miles. The CarPlay feature is just an accessory that makes entertainment and communication a little easier. In the meantime, I'll monitor this thread for the latest tips or solution from Honda/Apple.

Thanks for the response. Yeah different strokes for different folks I suppose in regards to why someone decides on a certain vehicle. For me I wanted the Apple CarPlay (of course I also expect it will hold up, safety, etc) and feel somewhat deceived that the Honda dealers aren’t being transparent about the issue. While a “novelty” feature to some, I’m a firm believer that if a company can’t do the little things right then how are they going to do the big things? Doesn’t inspire much confidence for me. A new car/vehicle should work as described. I wouldn’t buy a Honda again based on this experience so far. While trying to be hopeful, it looks like they have no clue how to fix this. Buyer beware.

I totally understand your views. You got me to thinking about the issue of Honda transparency. If a customer shops Honda specifically for CarPlay equipped vehicles, then YES, dealer staff should absolutely inform prospective customers of current CarPlay issues. I for one would appreciate the heads up in order to make an informed decision. Maybe there are some good dealers out there being proactive about this. My dealer made no mention of this. Looking back, that's irritating to me, as this is a well known issue. As I mentioned in an earlier post, I'm now addicted to CarPlay, but took the time a week ago to learn the standard Bluetooth and voice activated features of the head unit, since I hadn't used those f since taking delivery of my crv in November. In the meantime, I guess all we can do is be vigilant until a fix comes in. I have to depend on forums like this one, as I doubt Honda even has a TSB related to this.

Honda pushed out an update on April 28, 2018. I am not sure if it fixed the CarPlay usb connection issue. I haven’t had the issue since the second time I reset the head unit when the check usb error came up. Seems to be working smoother since the update.

Douglas,

This happened to me, too. But, luckily I got 4000 miles before it did. I'm trying to figure out what's causing this and was wondering if one of the applications in Carplay was the culprit. I used Audible a LOT. Did you?

It's not just the Accord! I have a 2016 AND 2017 Civic coupe and it has stopped working in BOTH cars! Very annoying. Will try the hard reset recommended and hope for the best. Carplay not working is a deal breaker for me....

I had the same problem on a 2018 Accord. I connected car to my home wifi (can also use a USB) and there was an update available. After installing the update Carplay worked fine, with no reset, so I didn't lose any of my settings.

After applying the update the issue is fixed. Car Play annoyed me from a day 1, informing from time to time it is unable to start. The only thing helped was a head unit reset. After the update not only Car Play is fixed, but occasional Bluetooth connectivity loss has been repaired also.

This worked for me as well. Interesting what settings it reset and what it didn't. It kept my AM/FM settings but I had to recreate my SirusXM presets. I also had to reset my Treble/Bass settings. The rest it left alone.

Same issue here on my wife's 2018 Accord Touring. CarPlay worked fine for the first two weeks then suddenly stopped today. I updated the firmware the day we brought the car home, but honestly can't recall if we had already set the CarPlay connection up prior.

Removing the phone then resetting via the display got CarPlay connected again just now. I did get stuck on a screen asking for an anti-theft code which apparently was suppose to be on a card I never received, but eventually figured out starting the car bypassed it.

Hopefully the reset resolves it for good as others seem to have reported on here. We only choose the Accord over the Camry due to CarPlay support so this would be a major disappointment.

I did the Honda software update and last iOS 11.4 update. My 2018 Honda Accord’s Apple CarPlay keeps freezing and disconnecting. The local Honda GM where I bought it has no idea how to fix or a time frame on a fix. Thanks Honda for a product that stopped working on day one.

Yeah, how I wish that worked long term. Have literally reset the Honda infotainment over a hundred times since purchasing the car 2 months ago. Look at previous posts in this thread. The reset is a temporary fix. Keeps freezing. Honda Tech reported to me this morning that they have no idea what the long term fix is or a time frame. They also said the CarPlay problem is for the 2018 Accord. Don’t take my word for it, call them yourself at 18885287876. FYI: They also become increasingly rude when told that it’s unacceptable. ***** Never will buy Honda again.

[Edited by Host]

I think the problem is with CarPlay and a very new model (completely new software system), so never buying a Honda again doesn't sense for me (I love the 2.0T Accord on balance and new full well that getting a brand new model would come with some issues). If you want to do something a Class Action Suit isn't the way to go for many reasons. Most states have Lemon Laws that stipulate reasonable expectations for resolving this kind of issue. In your Honda contract you agreed I think to arbitration (Honda uses a respected US arbitration firm).

@prchristy

Totally agree with your comment. I've been following this thread since original post and can understand the anger/frustration expressed by owners. When I bought my '18 CRV in December, my priority was to buy a well engineered Honda vehicle which will serve me well for a few years. CarPlay was a non-factor in my purchase decision, since I viewed it as an entertainment novelty. I did set it up thinking that I probably wouldn't use it much. Boy, was I wrong. I've become addicted to it and am really enjoying it, even with the spotty connection issues. I sure don't see a fix anytime soon. My CRV also has AndroidAuto available. I'll have to borrow a friends Android cell phone and test its operation. I wonder how that option (AndroidAuto) is working for 2018 Accord owners who use Android smartphones. I viewed a YouTube vid on AndroidAuto in Honda and noticed that it (AndroidAuto) also supports WAZE, which is a really great navigation app.

I have a 2017 Honda CR-V and had this same problem. I read all these comments in an effort to find a solution. I did the factory reset on my Honda and it fixed the problem! I had to readjust my settings but it took minimal effort and I’m happy to have CarPlay back up and running.