Apple Carplay stopped working Accord 2018

Looking for assistance:


I have a 2018 honda accord. I have been driving it for a mere 2 weeks. Apple carplay was working wonderfully for 2 weeks until yesterday. No changes to the phone, just stopped working. Now I cannot get it working. I have tried the following:


Change Cable

Change USB port

Update OS (now 11.1.1)

Reset Network settings

Disabled all restrictions

iCloud backup performed


Phone model is 7 Plus. The car recognizes the phone, works in USB mode as well as bluetooth mode. In the smartphone settings on the car itself, it has the phone as enabled. I click connect and it just says cannot connect, no smartphone device detected.


I'm really at a loss here. This should be plug and play but it is most definitely not.

iPhone 7 Plus, iOS 11.1

Posted on Nov 24, 2017 9:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2018 9:56 AM

I just had this issue with my new 2018 Accord. You Hard Reset your car my removing the positive on the battery terminal. Mine used a #10 to loosen the nut. Super easy and not worth he wait at the dealer. Not to be rude but I’ll place the steps below.

- open hood

- unclip housing for red positive on battery to access nut (if yours has one)

- loosen nut (#10 socket worked fine for me)

- remove positive connection from battery

- wait a few moments (30 seconds should be fine)

- replace positive back on battery terminal

- tighten nut

- clip red plastic housing around positive terminal (if yours has one)

- close hood

- start car

- plug in phone

- test CarPlay


I hope this helps and is super easy, don’t let all the steps away you. It’s literally as easy as removing the positive terminal and the putting it back on.


- jason

197 replies

Apr 6, 2018 3:51 PM in response to strikwerda

I did the same and I’m back to the CarPlay not connecting. I’ve tried everything from resetting my phone to turning off my car first before disconnecting my phone from my car. Nothing works! It’s all been temporary for me. I did a reset on my car and phone and car play only lasted two weeks :( I have a Honda Accord 2018 anyone found any solutions that are not temporary.

Apr 13, 2018 4:03 PM in response to prchristy

After reading your latest reply, I can now rest easy. Sharing your past experience and knowledge of this type of technology clarifies the entire issue for me. I really appreciate that. I'm 69 and have been a tech nerd since I was a kid in the 50's and tore apart our old Western Electric rotary phone, just to figure out how it worked. I was spanked and yelled at for doing that, but it was worth it. The Bell repairman gave me a lesson in telephone technology when he came out to repair the phone. lol.

Fast forward to 2018 and I'm just blown away by today's technology. Believe me, I can appreciate the intensive R&D that goes into these devices and the software that runs them. You can probably share some really interesting stories about those early days at Apple. Sounds like you were there to experience growing pains. As for Honda, I still view them and Toyota as having set the benchmark for automotive quality. Apple is unique. They're just "up there" when it comes to brainpower. Their products are well thought out with such attention to even the minutest detail. Very innovative folks.

I wasn't surprised to see one guy posting on a YouTube vid regarding CarPlay, emphasizing that he wasn't going to "put up with this bs". He says that he's already contacted Honda Corporate about returning his Honda and demanding a full refund for the car since CarPlay doesn't work. That's interesting. While I was doing car research, I stumbled onto people who said they wouldn't buy a car if it didn't have CarPlay. I would never base my decision to buy a $30k car on whether or not it was equipped with the proper head unit. Let me stop, as I'm getting off topic.

Thanks again. Enjoy your Accord!

Apr 15, 2018 9:34 AM in response to greenhavenn

I'm with you. Wouldn't buy a car without CarPlay (smarter place for nav and personal entertainment than any car system). And I agree that Honda does an excellent job integrating a lot of complex technology into a very usable car system. Not surprisingly I think Apple is better and human-usable system design but that said I think Honda does well compared to other companies who also aren't Apple.


BTW, we're more or less peers -- the only difference is that I've been in computer-based businesses for all my life having started un-naturally early.

Apr 15, 2018 1:19 PM in response to prchristy

LOL....I won't ask your age, but I'm "massively" impressed by anyone in computer/computer-based profession. I had to chuckle when I read your comment regarding your profession. When I was in the military back in 1968, one of my fellow Marines had a background in computers. That had nothing to do with his military occupation, but our superiors knew that he was proficient in computer work. Consequently, he voluntarily worked every Saturday morning, helping with programming, I believe. Get this. The computer was so large, that it was housed inside of an aircraft hangar. I tagged along one Saturday, just to see what these "computers" were all about. All I recall, is that the machine was huge and I had no clue what he was doing, but the computer people were very happy with him. My friend had a degree in business, but opined that computer technology would evolve over the years and that we might even see one in our personal lives. He had an interest in computers, so I have no doubt that he pursued a career in that field after leaving the service. Little did I know at the time, that I'd be communicating with someone 50 yrs later and casually discussing "CarPlay" and Honda. LOL.

Btw, I took delivery of my CRV this past November. I've been using CarPlay since day one. This morning, I decided to spend some time in the car learning the standard built-in bluetooth, wi-fi, etc. as an alternative to CarPlay just in case. After learning and using the system for about an hour, I now realize just how great CarPlay is. Didn't realize how spoiled I am with CarPlay. I'll tolerate its quirkiness until a resolution is found.

Apr 20, 2018 3:40 PM in response to ddugas1970

I have a new Honda 2018 CR-V. Apple car ply does not work. Blue tooth connection works fine. When apple car play is selected from settings, “No Apple CarPlay device is connected” message shows up. The smart phone labeled port is working and phone is charging.


Tried Hard reset on the car. Powered off and on iphone. Disconnecred apple watch. Nothing works. One of my reason to get this CRV model is apple carplay. Now what? Any help appreciated.

May 2, 2018 8:33 PM in response to buddadanl

Sorry to read that the update didn't work for you. I've posted a few times within this thread regarding this issue. I have an '18 CRV and of course, experiencing the same CarPlay issue. I'd say my carplay works 70% of the time. In my case, I bought my CRV based on my transportation needs and Honda's great reputation for engineering and reliability. The carplay thing was just a novelty until I realized just how useful this feature is. I've learned to live with its quirkiness until Honda/Apple figure out a fix. What I expect from Honda, is for the powertrain and body integrity to hold up well for at least 100,000 miles. The CarPlay feature is just an accessory that makes entertainment and communication a little easier. In the meantime, I'll monitor this thread for the latest tips or solution from Honda/Apple.

May 4, 2018 7:17 AM in response to greenhavenn

Thanks for the response. Yeah different strokes for different folks I suppose in regards to why someone decides on a certain vehicle. For me I wanted the Apple CarPlay (of course I also expect it will hold up, safety, etc) and feel somewhat deceived that the Honda dealers aren’t being transparent about the issue. While a “novelty” feature to some, I’m a firm believer that if a company can’t do the little things right then how are they going to do the big things? Doesn’t inspire much confidence for me. A new car/vehicle should work as described. I wouldn’t buy a Honda again based on this experience so far. While trying to be hopeful, it looks like they have no clue how to fix this. Buyer beware.

Jun 2, 2018 9:19 AM in response to buddadanl

I think the problem is with CarPlay and a very new model (completely new software system), so never buying a Honda again doesn't sense for me (I love the 2.0T Accord on balance and new full well that getting a brand new model would come with some issues). If you want to do something a Class Action Suit isn't the way to go for many reasons. Most states have Lemon Laws that stipulate reasonable expectations for resolving this kind of issue. In your Honda contract you agreed I think to arbitration (Honda uses a respected US arbitration firm).

Jun 2, 2018 3:19 PM in response to prchristy

@prchristy

Totally agree with your comment. I've been following this thread since original post and can understand the anger/frustration expressed by owners. When I bought my '18 CRV in December, my priority was to buy a well engineered Honda vehicle which will serve me well for a few years. CarPlay was a non-factor in my purchase decision, since I viewed it as an entertainment novelty. I did set it up thinking that I probably wouldn't use it much. Boy, was I wrong. I've become addicted to it and am really enjoying it, even with the spotty connection issues. I sure don't see a fix anytime soon. My CRV also has AndroidAuto available. I'll have to borrow a friends Android cell phone and test its operation. I wonder how that option (AndroidAuto) is working for 2018 Accord owners who use Android smartphones. I viewed a YouTube vid on AndroidAuto in Honda and noticed that it (AndroidAuto) also supports WAZE, which is a really great navigation app.

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Apple Carplay stopped working Accord 2018

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