Having some problems with apple music. I've bought a subscription and downloaded some songs, however they will play when on the internet, I turn wi-fi off and they'll still play until I close the app. I then try open the app offline and it says it's playing yet there's no sound and the time bar isn't moving. Any help would be appreciated! Cheers.
iPhone 6s, iOS 11.1
Problem/answer.
Just spent over an hour with 3 different levels of tech. IF you connect wifi, delete the song/album/playlist that is having issues playing, then search/download it again (by the little cloud), and then you see it is "downloaded", click the three dots at the top. It will show a cloud again, and click the word "download". Now you should have the music again on your device, and you can go back to non-wifi to test playback.
This should fix the issue, but unfortunately, you will have to do that to every single affected song/cd/playlist individually. (or you can basically wipe out your icloud music library and start from scratch).
The real problem is not that, however. The real issue, and why some of my music was disappearing even from ripped/imported songs/cd's, is that in its infinite wisdom of cloudiness, Apple has decided to replace songs on your device with new, or what they consider 'better' versions. So if you have songs that are rare, impossible to replace, and having trouble keeping them from fading to gray and not playing, this is why. They will be replaced by "apple versions", like it or not. I've got 1/2 an iPod to illustrate this if anyone has doubt.
I was provided a link for feed back on this issue, and i will be providing feedback.
I do not think I will go through even attempting to do this on every single song/cd/playlist and have them just get replaced/disabled again.
I hope there will be enough noise about this setting of their choosing my music for me that it will be changed. It really is risky if you have precious music versions you like, because they will be replaced for you.
In the meantime of waiting for this to be fixed, I'm going to begin spreading out my downloading from Amazon music and hope they aren't as invasive about choices.
I’m having the same problem of my songs not playing on airplane mode
Can you share the feedback link? I ONLY listen to my downloaded music. Always. DATA off. Soon as I get in my car to go to work and engage Bluetooth music playback.. no "internet connection" error.
The solution is quite easy to solve all you have to do is add an iCloud account to your iPhone that’s all
If you have iOS 11.3.1 downloaded but didn't install it on your device, don't delete iOS 11.3.1 from your device.
I have done exactly the same thing. Despite following this very procedure, I cannot listen to music that is in my library.
Do you mean to erase all data using iTunes (and then restore from a backup)?
the same thing happens to me, record a video with iOS 11 showing the problem, I can only play offline a song purchased in iTunes
The solution is quite easy to solve all you have to do is add an iCloud account to your iPhone that’s all
Downloaded music won't play when offline
