How to get Music off iPhone lock screen

I have a IPhone X. Yesterday, all of a sudden, the widget for Apple Music began appearing on the lock screen. It takes up most of the lock screen so new notifications are pushed down and barely visible without scrolling. I cannot figure out how to remove the widget from the lock screen. Any help would be appreciated.

[Re-Titled by Host]

iPhone X, iOS 11.2, null

Posted on Dec 7, 2017 4:55 AM

Reply
46 replies

Jun 21, 2018 5:43 PM in response to twogatorz

Ok!! I have tried everything and at best, got only a

temporary fix. Rebooting the phone will work, but it comes back as soon as it’s connected to my car’s Bluetooth


Sooo.., here’s what I did. Go to both Bluetooth devices and start from scratch. In other words, forget both devices and re-pair.


So far this has worked. Will keep everyone posted ... fingers crossed!

Jul 24, 2018 12:32 PM in response to twogatorz

It is very simple - It worked for me after months of frustrations


1 - At your home screen, click the gear icon to visit device settings.

2 - Then what you have to do is open the notifications tab.

3 - You have to find and click on Music and slide the notification toggle to disable it.

4 - MUST ----- Restart your iPhone after doing so and the music app lock screen problem should be fixed easily.


Found the above solution from the following site

https://www.imobie.com/support/fix-iphone-music-app-pops-up-on-lock-screen.htm

Apr 9, 2018 3:25 PM in response to twogatorz

I have used all the techniques in the YouTube video. I don’t even have Touch ID or a passcode enabled. When I turn on my car, it connects via Bluetooth, and when I disconnect the widget stays on my lock screen (forever and ever). The only fix is to restart my phone, which is highly annoying and totally unreasonable in my opinion. I hope Apple finds a true fix for this one.

Jan 9, 2018 7:48 AM in response to Uddhabay

This video is the perfect answer to my problem, I recommend everyone watch it. I have my Music lock screen image removed now, and so I can see my beautiful puppy, instead. It is too bad Apple doesn't provide this information for us, and we had to go to YouTube for it. I wasted twenty minutes of my time going through their discussions site looking for a solution before findings this excellent response.

Thank you, Uddhabay!

Feb 23, 2018 12:12 PM in response to S.Cremona

SOLVED - Yes, you are right. As soon as I "upgraded" to 11.2.6 the music widget was back. But I think though I have the answer now.


Go to settings>Face ID & Passcode - Go to "Allow Access when when locked" which is near the bottom and turn off 3 things - Today view, Control Centre and Reply with Message. It shows up if music is playing but disappears if the music is paused but only when it is paused when the phone is unlocked.


If this fails turn off Home Control as well.


User uploaded file

Mar 26, 2018 11:34 AM in response to beeziie_

beeziie_ wrote:


I have tried everything that YouTube video showed, and everything all these users have mentioned, nothing works. I’ve restarted my phone multiple times and it still comes back. It’s extremely annoying, does anyone know if Apple is aware of this glitch?

You can let them know you're having a problem by submitting feedback here:


Product Feedback - Apple

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to get Music off iPhone lock screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.