iPhone X EXCESSIVE data usage

If you turn off cellular data you can’t do anything when not connected to WiFi. Kinda defeats the purpose. I’m having same pr

You realize you posted this to a public forum accessible to anyone with an Internet connection? It's not a good idea to post personal information visible to billions of people.

Replied to an email. Didn’t realize it would post here. Yikes. Be careful. Thanks.

bam7722 wrote:

Even a simple google search shows that it’s not just me!

That statement is meaningless.

All excellent to know. Trick is finding all the little hidden switches that Apple continues to add and move around in order to tighten down ones cell data usage.

I should probably clean it up a bit; thanks. And I'd like to try to verify my assumption that link level retransmission does not show up in Settings.

Especially given your response to welafever above, I don't understand your issue.

• Your WiFi plan is not limited.
• Your cellular data has a huge capacity.
• You are concerned about a few megabytes of use per hour.
• Why?

Is your wifi data limited or your cellular? you need to use wifi to prevent data from being used up. My wifi is connected to my internet service provider so there is no limit. cellular is 6gb limit for data.

No, I read that, I was just trying to understand what is going on and to try and help. I know you are frustrated but there is something happening. I am going to let someone with more experience try to help you.

I have been having the exact same issue with my iPhone X. The amount of data it has been chewing through is INSANE. I had an iPhone 7 previously and never experienced this issue.. Even when I am connected to wifi it is eating through data. I won't even be using the phone and it will chew through 1GB of cellular within a minute WHILE connected to wifi! I have backed up my iPhone X to the exact settings as my old iPhone. I have contacted apple numerous times and they state "there are enhancements on the iPhone x that connects to more apple services than the iPhone 7". There is no way that these "enhancements" should be causing me to go over my monthly data usage within a few days. And if for some reason it is because of these enhancements, what is the point in even having this phone? I have to keep my cellular turned off so I can't even use the "cool" features that this phone has to offer.

Apple has not been able to figure out what is causing the excessive usage, and neither has my phone provider (ROGERS).

Did you by chance figure out what is causing this? It is driving me crazy. I don't even want the phone anymore!

I have owned an iPhone for years, but then the day I switch to the iPhone X my data usage goes haywire.. nothing has changed other than the phone I am using.... I've never gone over my data usage. This phone has been using more data in a minute while connected to wifi with wifi assist off, than I was able to use in an entire month with my iPhone 7. It just doesn't make sense to me. Apple told me to "turn off my cellular data" to solve the problem. I don't understand why cellular data is being used why I am connected to wifi, and while most of my apps are turned off for cellular data.

I find that very interesting... the issues you had with your phone are basically identical to the issues I have been having. When I got the phone I tried to restore my backup from iCloud but the backup was corrupted as well. Once I finally restored the backup to my phone is when I experienced the issues. There must be some kind of bug in the software. I sent some logs to apple this evening so they can track where exactly the data is being used from. Hopefully that helps me.

Richard Caughlan wrote:

Neither ATT nor Apple seems to be able to figure it out.

You should be able to figure it out yourself by going to Settings > Cellular > [Cellular Data]. There you can see the apps using large amounts of data.