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Very slow processing of raw pictures by Photos

Hi everybody.

I just moved from Aperture to Photo. I was used to work with raw files even if Aperture was beginning to work quite slow (that's one reason I moved to Photos). Now with Photo raw processing is even worst: take many seconds to open the file and all the editing tool have a huge latency.

The pictures are Nikon D750 raw files. The Mac is a Mid2010 27', with 1 Tb SSD drive, 8 Gb RAM and High Sierra 10.13.1 installed. Raw original files are in a 3 Tb external drive.


What could I do (other than buying a new Mac ore adding more RAM)?

iMac, macOS High Sierra (10.13.1)

Posted on Dec 8, 2017 10:25 AM

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Posted on Dec 9, 2017 2:42 AM

Referenced images are not uploaded to iCloud, only managed images. If you make your referenced library your system photo library, only the photos you consolidate into the library will upload to iCloud.

One last thing: aperture had activity tool to make visible what was going on. Can I see if Photos is working in background in faces recognition or geotagging or something else?

Not directly. Photos is giving you occasionally status information, like "uploading 100 photos, updated just now, or scanning for faces (Check the status of your library in Photos for macOS - Apple Support). But this does not tell you, if the process is currently active, only that work needs to be done.

There are two utilities to look for background processes.


In the Activity Monitor enter "Photo" in the search field and you will see plenty of processes (daemons) listed. Some of the photos daemons are:

  • Photos Agent: That is the parent process handling all other Photos processes, like iCloud synchronisation
  • photoanalysisd: This is the artificial intelligence tool to recognize objects and faces in your photos and to classify the photo according to categories. It is needing a lot of processing power.
  • com.apple.photos.videoconversionservice: Some videos need to be converted for syncing with iCloud; I'm seeing these conversion services since I started to use HEIC and HEVC codecs
  • com.apple.photos.imageconversionservice:
  • com.apple.photomoments: organizing the library into moments
  • com.apple.photomodel: This process seems to be creating new memories
  • com.apple.photoingestservice: I'm seeing this process running, after I import new photos or use editing extensions
  • cloudphotosd: updating the iCloud Photo Library
  • photolibraryd: This also will be active after using photo editing extensions or external editors

User uploaded file

The Console window will give a little more information on the currently running daemons. If you click an item, you will see a brief description of theist action. And the Console will show you error messages and diagnostic messages, that might indicate a problem.

This Console screenshot is showing photolibraryd asking the external editor to release the edited image (I think):

User uploaded file

Has someone found some documentation on the process? So far, I could not find any support document explaining the purpose of the different background processes. I just watched them in the Console. And the behavior changed a lot after the upgrade from Sierra to High Sierra,

27 replies

Dec 13, 2017 10:03 AM in response to Mac-Lorenzen

https://www.macworld.com/article/3238092/data-center-cloud/apple-photos-what-do- you-need-to-do-to-get-people-to-sync.htm…

The above article mentions the problem.


My Aperture library was good before I converted. It took me several tries to convert to Photos. I was still stuck at 644 converted out of 63k after several days, relaunches and reboots, so rebuilt the Photos library last night. That reset Photos Scanned to zero. 12 hours later at 171 photos scanned.


I should note that many people are identified and many photos are associated with their IDs. I assume this information came over from Aperture. I haven't checked, but my sense is that many photos with people still haven't been picked up. One other oddity with my collection in Aperture is that I have a person named 'unknown' that I used to not have to review faces that were of people I didn't need to track or of total strangers. Is this confusing Photos? Didn't seem to cause any problems for Aperture. Yet another subject.


Based on the experiences in this thread and Glenn's article, something is wrong with Photos; so I'll wait before doing anything drastic. We need send bug reports to Apple about the problem. They don't generally follow the discussion group, but maybe they do pay attention to Macworld articles.

Dec 15, 2017 11:30 AM in response to Dr_Ted

It's not your Mac.

Photos since High Sierra has been useless to me.


Editing RAW photos in Aperture / Lightroom / Affinity Photo / Photoshop works perfectly. In Photos? It's impossible.

Several people are saying the same.


My current solution right now is going to be:

- Edit in Lightroom.

- Export JPEG files.

- Import to Photos.


Hopefully they fix the performance issues in the next update.

Jan 23, 2018 2:14 PM in response to Daniel Warne

Bad news - I updated to 10.13.3 today and Photos is as slow as ever. Raw files take about a minute to be editable, even if they have been edited previously. The actual editing response seems slightly better but there is still a noticeable lag. Its unacceptable that the core image editing program that comes with the OS is slow, reported as such by many individuals, and yet the problem simply isn't being dealt with.

Feb 16, 2018 6:16 AM in response to Dr_Ted

I am experiencing similar "latency" or "responsiveness" issues when editing RAW files. This is related to High Sierra (or the version of Apple Photos that came along with it) because I did not have this problem before.


The RAW files I am working on are about 45MB in size. All my images are stored in iCloud but that shouldn't be an issue because when you edit an image, you should be working on a locally stored version (which is on my main SSD in my case).


The problem I'm having is when making adjustments to RAW files. Whenever I apply a modification to the image using one of the adjustment sliders, the slider itself moves to the location that I chose, but it then takes several seconds before I see a change in the image and you start wondering if you moved the slider enough. You don't get a "processing..." indicator while it is actually working on the image, you are still allowed to move adjustment sliders. So, as a result, you change the slider, don't see anything and think "hmm, I didn't move it enough", move the slider a bit further, 15 seconds later, you see some jittery behaviour. Not workable at all. If I move too many sliders, macOS even stops responding.


I called technical support with this issue and the agent told me he found an existing case for this problem so I guess we can say this is a known issue. We went over my system specifications but nothing looked out of the ordinary. Hopefully they release a fix soon because I'm stuck.

Feb 25, 2018 4:23 AM in response to mhschaap

Hi Menno, afraid not and it’s really frustrating that this sort of issue is not resolved quicker. I mean, it used to “just work” and to have it not work for months now, is just a slap in the face considering you are paying premium prices. I wonder if this is a general issue or related to specific iMac models. What model do you have?

Feb 25, 2018 7:05 AM in response to Jan_BE

The Mac is a mac-mini, mid 2011, with an i5-2.5Ghz; upgraded with an SSD and 16Gb RAM. Sure, not the fastest, but should be more than enough, especially the RAM for non-professional use. Mac OS 10.13.3; Photo App 3.0 (3251.12.190)


The camera is a Sony A7ii, I use the Sony compressed RAW files (ARW), they are 25Mb each, so smaller than the RAW of typical Nikon/Canon, or Sony uncompressed RAW. In general compressed RAW is more than good enough for me.


Whenever I edit RAW files in Apple Photos, if I touch something, I have no "response" for minutes literally. If I use Capture One 11, it it very responsive. But I use the Apple photos App normally, as it holds my library. Currently I do not import RAW anymore in Apple Photos.

Feb 25, 2018 10:05 AM in response to mhschaap

My iMac is also upgraded with an SSD and has similar specs (only 8GB memory though). According to the call center agent I spoke with, my machine was still adequate in terms of performance and the behaviour we are experiencing was abnormal. I tried Affinity (Photoshop) as an alternative and this worked without any issue on my RAW files. If all my images were not in iPhotos already, I would have switched to an alternative by now. It does make you re-think if it is wise to put everything in iCloud though.

Very slow processing of raw pictures by Photos

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