CD burning issues - unknown error 0x80004005

Yes, there would appear to be an issue burning from iTunes 12.7.2.x for Windows.

A workaround is to uninstall iTunes then download and install one of the following as appropriate:

• iTunes 12.7.1.14 for Windows (32-bit) - iTunesSetup.exe (2017-10-30)
• iTunes 12.7.1.14 for Windows (64-bit) - iTunes64Setup.exe (2017-10-30)

tt2

What formats are you burning? This post suggests the issue might only affect iTunes Store purchases: Since the last update 12.7.2 my itunes will not burn from downloads b will burn from a prerecorutded CD. Other threads have mention that some tracks are burnt before the failure, so an intermittent issue that depends on format would make sense. I've also seen one indicating issues with CD Text information.

tt2

Fybfyc wrote:

Thank you for your response, but will I lose all my cd's I put on ITunes .

Reverting to iTunes 12.7.1.14 from 12.7.2.x doesn't require that you roll back the database. Uninstalling doesn't affect your library. That said you really ought to Backup your iTunes for Windows library with SyncToy, or some similar method.

tt2

Hmm, there was no need to lose your playlists when downgrading from iTunes 12.7.2.x to 12.7.1.14. What exactly did you/he do? If you temporarily moved or renamed the existing iTunes Library.itl file you can undo that operation. See also Empty/corrupt iTunes library after upgrade/crash.

tt2

Rolling backup to 12.7.1.14 is probably less effort. You should be able to export playlists in .m3u or .m3u8 format from iTunes which you can then import into Windows Media Player. See Getting iTunes & Windows Media Player to play nicely to make sure that WMP doesn't move tracks that you add to it.

tt2

See this post on the previous page. You uninstall iTunes. Download a fresh copy of the 12.7.1.14 installer and run that. Job done. If you were going back to an even older build it might be more complicated, but 12.7.2.x to 12.7.1.14 is easy.

tt2

Which version of iTunes is installed now? iTunes 12.7.3.46 ought to be able to burn CDs properly. See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice if you're already using that version, otherwise try upgrading normally first. Download from https://www.apple.com/itunes/download/ as some country specific pages are still serving 12.7.2, and in some cases claim to be delivering 12.7.1 in error.

tt2

See my post just above yours. I've been able to burn at maximum speed with a mix of source audio formats with iTunes 12.7.3.46. It was the 12.6.2.x versions that could not burn reliably above 2x, and sometimes not even at 1x or 2x.

tt2

Apple don't monitor these forums for bug reports. I'm sure they ought to be aware of the ongoing problems with CD burning but to be sure they know it is affecting you use Feedback - iTunes - Apple or get a free developer account and use Bug Reporter.

tt2

Hmm, you used to be redirected to enroll if necessary if you tried to sign in with your Apple ID. Looking at https://developer.apple.com/support/compare-memberships/ I can't see how you sign up for a free account these days. Stick with feedback I guess. 😕

tt2

See the discussion in:

iTunes 12.7.2 CD Burning Issues

This is clearly an iTunes issue based on my experience and the many posts and notes I see. I got an update to iTunes 12.7.2 today that I had hoped would fix the problem that surfaced when I first installed this version last week and have the same problem as before.

In addition to problems noted, when I try to burn a playlist that is 79 minutes long that I have burned successfully in the past I am told that the songs are too long to fit on one cd, when in fact, that is not the case.

And it's impossible to get any iTunes support from the Apple Support page as they want a serial number for an Apple device.

Apple needs to address these issues and also show a compatibility mode to Widows 10 when running the Troubleshooter.

I also have the same issue and also used several discs in the process of trying to correct it! Spoke with Apple Support (about 10 times), who weren't aware of the problem but suggested that the update could be to do with copyright issues!!!

The guy I spoke to backed up to a previous version of itunes and I was able to burn a disc. However, I lost all my playlists etc and was then unable to sync my iphone. I decided that I would rather have all my music and playlists as I wanted them so had to go back to the current version (no cd burning again). This is a mess and itunes should sort this asap. We need an urgent solution to the problem but as the guys at itunes don't appear to pay any attention to these posts - I won't hold my breath! 😟

I have the same problem since the latest iTunes update. Since I also had a Windows 10 update at the same time, I thought perhaps my CD/DVD writer needed a driver update. It didn't. Wasted 6 CDs so far. As I have over 200 playlists, I'm not willing to uninstall and go to a previous version. When will Apple provide a fix? This is a serious limitation!

** iTunes support ** I see at least 4 different threads about this problem and I do not see any actual replies from Apple.

Causes of Error 0x80004005

Corrupt download or incomplete installation of Windows Disc Image Burner software.

Corruption in Windows registry from a recent Windows Disc Image Burner-related software change (install or uninstall).

Virus or malware infection that has corrupted Windows system files or Windows Disc Image Burner-related program files.

Another program maliciously or mistakenly deleted Windows Disc Image Burner-related files.

Runtime Errors such as “Error 0x80004005” can be caused by a variety of factors, so it is important that you troubleshoot each of the possible causes to prevent it from recurring.

Nothing to do with itunes