CD burning issues - unknown error 0x80004005

I have been trying to burn cds and about 2 minutes or less in, it stops and ejects the cd, saying unknown error 0x80004005. I tried slowing the burning speed down but no joy. Also, when I have been trying to print the song lists, it seems like it will print the wrong playlists as well. Any suggestions? I have a Dell laptop that is about 1 year old.

Windows 10

Posted on Dec 9, 2017 11:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 31, 2017 8:48 AM

Yes, there would appear to be an issue burning from iTunes 12.7.2.x for Windows.


A workaround is to uninstall iTunes then download and install one of the following as appropriate:


tt2

61 replies

Dec 21, 2017 9:55 AM in response to ColSco

I have the same problem since the latest iTunes update. Since I also had a Windows 10 update at the same time, I thought perhaps my CD/DVD writer needed a driver update. It didn't. Wasted 6 CDs so far. As I have over 200 playlists, I'm not willing to uninstall and go to a previous version. When will Apple provide a fix? This is a serious limitation!


** iTunes support ** I see at least 4 different threads about this problem and I do not see any actual replies from Apple.

Dec 29, 2017 5:58 AM in response to Donxy

This will be resolved when Apple provides an update to address, but their engineers are too busy dealing with software updates for other devices that people pay for. iTunes is a free download and fewer and fewer people actually burn cd's and not enough people have posted issues, so I, for one, will wait for a resolution from Apple or for someone to post a solution that actually works. Your 12/29 post doesn't. Happy New Year!

Dec 29, 2017 6:45 AM in response to SR55

Many happy returns most definitely!! I burnt off 6 cd's from itunes about 2 n half weeks ago. 12.7.2 version on windows 10. It was working for me - it's odd though - we all download iTunes from the same place......... So it can't be itunes. Must be an software environment condition on the computer various users are using......

Dec 31, 2017 3:23 PM in response to Fybfyc

No, uninstalling iTunes won't affect the library, and all versions of iTunes 12.7 released so far use the same internal layout for the library so you can switch between them without any problems. If you were downgrading further you might need to uninstall other Apple components or revert to an earlier version of your database, but that isn't necessary in the case of 12.7.2.x > 12.7.1.14.


As a mentioned earlier it is still a good move to have a backup.


tt2

Jan 2, 2018 7:47 AM in response to razercred57

Backup any way that works for you. I recommend SyncToy because it is free, only copies over new and updated files, and isn't automatic so you can review the proposed updates which might help you spot an unexpected change in the library and reverse it, and gives to a ready to go clone, rather than a backup that can only be restored with the right software. If your Seagate drive comes with suitable software use that instead.


tt2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

CD burning issues - unknown error 0x80004005

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.