Sleep Wake Failure with High Sierra 10.13.2

I had the same problem on a macbook air (13-inch, Mid 2012, macBookAir5,2) since OSX 10.13.2.

I tried everything proposed on this and on other forums.

Recently, I did 2 things:

1) I downloaded 10.13.4 FULL installer (no combo, the full installer) and reinstalled High Sierra, over the previous installation.

2) I replaced the SSD disk few years ago, I have a OWC Aura Pro 2012 480GB SSD disk. I became aware of a conflict between high sierra and old OWC aura disks. I updated the firmware version to 603ABBF0 (got it from here: OWC Mercury SSD Firmware Updater via USB Drive or CD/DVD Disc). The problem also affects other OWC Aura models (http://macosuninstaller.com/one-click-removal-tutorial/unfortunately-time-owcs-a ura-ssds-not-support-macos-high-sierra/).

Since 1 and 2, the black screen/freeze after sleep, as well as a blinking folder with question mark at boot issue, stopped. I keep my finger crossed. Hope this helps.

It isn't a problem with the update. I do not have such a problem. Didn't have a problem with 10.13 or 10.13.1 either. My suggestion is a problem in the underlying system you upgraded. So, the first thing I will recommend you try is this:

1. Resetting your Mac's PRAM and NVRAM.
2. Reset the System Management Controller (SMC) on your Mac - Apple Support.
3. Boot into Safe Mode - this takes longer than normal.

The second thing you want to do is:

Repair the Drive for El Capitan or Later

1. Restart the computer and after the chime hold down the Command and R keys until the Utility Menu appears.
2. Select Disk Utility and press the Continue button.
3. Then select the indented (usually, Macintosh HD) volume entry from the side list.
4. Click on the First Aid tab in the toolbar and wait for the Done button to activate. Click on it, then quit Disk Utility.
5. Select Restart from the Apple menu.

The third thing to do is: Download and install the macOS High Sierra 10.13.2 Combo Update.

That's it for now. After the Combo Updater is completed your computer should restart. However, if it does not then restart the computer normally.

Soooo... My iMac had this same problem. Got an error on it every time I tried to wake it, saying that it had to restart. I also couldn't use the keyboard or mouse (both Logitech bluetooth and worked before) to wake the computer. Always had to use the physical power button in back.

Then, super early this morning, I woke up at 2 am to find my Mac on the grey boot screen. Okay, I thought. It's just rebooting itself. Again. Then, when I woke up at 4, same screen, no progress. Sat and watched it for another 5 minutes, just in case. Nothing. Hard shut down, then waited a few seconds and booted up. Super slow to load. 10-15 minutes later, I got fed up and installed the Combo Update for this version that everyone keeps mentioning. This was a much bigger file than the one initially installed by the App Store, but the Combo installed more quickly. The original took about 3-4 hours. So I set it in motion, then went back to bed.

When I got up this morning, I tapped the mouse button and it woke up the Mac. Woot! Maybe it's too soon, but I also haven't gotten any sleep wake errors either.

TLDR: If you're having an issue with this update, try the combo update. It worked for me, and I'm super thankful to all the people that mentioned it. Thank you!!

I have just done a NVRAM restart and crossing my fingers it has woken up 3 times now including leaving it on all night. It hasn't solved the online banking though. That is a problem between Safara and my bank.

Close computer down and leave all night including 15 mins unplugged from wall.

Start computer and push Alt + Cmd+P+R immediately and hold down either for 20" or until the wake up sounds twice.

Release keys. Computer will start.

Hi guys,

here is my success story.

I had the issue, after installing High Sierra my iMac (27", End 2013) restarted very frequently being in sleep mode and showed me the wake failure after logging in. Very angry with that I've re-installed High Sierra completely anew - this didn't help so I started to look for any third party software especially that, what has any service installed or an automatic update on. And I've found one - in my case this was the Citrix Receiver which has 3 services in background. After de-install Citrix Receiver my High Sierra works fine now, puh!

So guys - look for a third party software I assume, hope this helps someone..

Roman.

(Realizing that I'm running the risk of premature celebration) I also have had success eliminating this problem by completely uninstalling Citrix Receiver.

I've tried literally everything else suggested here and none of it works, but after uninstalling Citrix Receiver on 03/12/2018 as Roman suggested, I reset my sleep to 1 hour (lately I've had it on "never sleep") and it's been 2 full days without a failure. This is by far the longest it's been without a failure since this whole thing started.

Granted, I kind of need Citrix Receiver to accomplish some work tasks when at home, but hopefully this helps Apple to sort out some sort of reason for this thing...

I went into settings and unchecked “put the hard drives to sleep when possible” and the problem has gone away.

The probkem was totally removed when I dissabled Parallels Toolbox on my Mac Pro. It’s on 24/7 and the last days it allways sleeps and wakes up like before.

They say it can be any software the potentially controls screen setup some how. Try to disable Everything and then test.!

T9

Started having the same problem last couple weeks. Found a solution in System Preferences > Energy Saver. It also has options for computer sleep and display sleep. Unclicked "put hard disks to sleep when possible" and Mac back to normal. Always leave it on and it has always come to life with the touch of the space bar and been ready to go and now it is again.

So I figured something out that could help some of you.

I created a new user on my machine and when I'm on that user it never crashes. I did this about 9 days ago. When I'm on my own user it crashed like two times since then, which is still a very low number. It used to crash multiple times daily before.

Programs are shared between users so you don't need to setup the programs on the new user. Just setup the emails and if you need to work with files from your documents and user folders you can still change users very fast.

Let me know if this helps.

I have the same problem with my 2012 iMac. Here is what I tried:

• Resetting PRAM and NVRAM - Did not solved the problem
• Resetting SMC - Did not solved the problem
• Reinstalling OS - Did not solved the problem
• Creating a new user account - Did not solved the problem

I also tested in Safe Mode and the problem doesn't occur so I know this is not an hardware issue.

I found a way to avoid the Sleep Wake Failure on another forum. I haven’t had a crash since changing some things on my Energy Saver settings. Go to System Preferences > Energy Saver and check "Put hard disks to sleep when possible", "Wake for network access" and "Enable Power Nap".

TJBHK:

Have you installed 10.13.4 developer beta 4? That seemed to fixed the issue for me and I haven't had a sleep wake failure for the last 4 days now, with energy saver settings restored to defaults. If you haven't installed the latest developer beta update (17E170c), try it out and hopefully it also resolves it for you as it did for me (fingers still crossed).

Hey! I had the same issue with my iMac ever since I upgraded to Sierra. In fact, the problem was so bad I decided to buy a new iMac.

I had a late 2009 intel core 2 duo iMac, with 16gb ram. Tried resetting everything, fresh installed, downgraded etc, nothing worked

However, just today I fixed the problem! All I had to do was turn off Bluetooth on my iMac, and it now always boots properly, with no sleep wake failure!!

I hope Apple fixes the issue, but try turning off Bluetooth and see if it works!!

10.13.4 did not fix the problem on my 21.5 late 2012 either. When I called the advisor that has been assigned to my case he said he had no idea if Apple was working on the SWF issue. He said Apple didn't share that info, even with the advisors. I told him that the SWF error does not occur on my computer when I have Powernap enabled and asked him if that info had been forwarded to the engineering department his only comment was that they do get the error reports we forward when our computers crash but he didn't really have a way to get that info directly to the engineers. So in other word the SWF is not a priority with Apple and they may fix it or they may not. I can't remember if you have tried enabling power nap but when I have it enabled on my machine it does not do the dreaded double chime restart. But if I uncheck it (which was the way I had the setting before installing High Sierra) I will get the SWF error the first time my computer goes to sleep. Good luck to us all but I get the feeling we are not going to get a fix.