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Sleep Wake Failure with High Sierra 10.13.2

Since installing 10.13.2 I have a sleep wake failure on iMac. Was working perfectly before installed latest update on Dec 8.

This is not an uncommon problem but the "fixes/solutions" one reads on the internet are all over the place.

Is there a fix or is this simply something only Apple can solve for all those now plagued by the problem? It is irritating in the extreme.

iMac, macOS High Sierra (10.13.2)

Posted on Dec 10, 2017 7:41 PM

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Posted on Dec 10, 2017 7:58 PM

It isn't a problem with the update. I do not have such a problem. Didn't have a problem with 10.13 or 10.13.1 either. My suggestion is a problem in the underlying system you upgraded. So, the first thing I will recommend you try is this:


  1. Resetting your Mac's PRAM and NVRAM.
  2. Reset the System Management Controller (SMC) on your Mac - Apple Support.
  3. Boot into Safe Mode - this takes longer than normal.


The second thing you want to do is:


Repair the Drive for El Capitan or Later


  1. Restart the computer and after the chime hold down the Command and R keys until the Utility Menu appears.
  2. Select Disk Utility and press the Continue button.
  3. Then select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid tab in the toolbar and wait for the Done button to activate. Click on it, then quit Disk Utility.
  5. Select Restart from the Apple menu.


The third thing to do is: Download and install the macOS High Sierra 10.13.2 Combo Update.


That's it for now. After the Combo Updater is completed your computer should restart. However, if it does not then restart the computer normally.

302 replies

Dec 12, 2017 9:44 PM in response to TJBHK

I have the problem with a Late 2012 MacMini. The only way that I can wake is via the power button on the back of the unit. Keyboard/mouse no longer wakes the machine.


What's interesting is that I have had some services recently that were actually preventing sleep, so I guess my problem is reversed. LOL


I can tell you that it seems to be fully sleeping (I've seen some threads mention that machine fans are staying on, etc). In the past, my external USB devices would sometimes remain powered up, but all my LEDs for external sound cards and HDD are confirmed to be off. The only USB that remains on is the MacMini. Although, now that I think about it it may not pulse and only be dim (hence not fully sleeping).

Dec 20, 2017 6:06 PM in response to TJBHK

Soooo... My iMac had this same problem. Got an error on it every time I tried to wake it, saying that it had to restart. I also couldn't use the keyboard or mouse (both Logitech bluetooth and worked before) to wake the computer. Always had to use the physical power button in back.

Then, super early this morning, I woke up at 2 am to find my Mac on the grey boot screen. Okay, I thought. It's just rebooting itself. Again. Then, when I woke up at 4, same screen, no progress. Sat and watched it for another 5 minutes, just in case. Nothing. Hard shut down, then waited a few seconds and booted up. Super slow to load. 10-15 minutes later, I got fed up and installed the Combo Update for this version that everyone keeps mentioning. This was a much bigger file than the one initially installed by the App Store, but the Combo installed more quickly. The original took about 3-4 hours. So I set it in motion, then went back to bed.

When I got up this morning, I tapped the mouse button and it woke up the Mac. Woot! Maybe it's too soon, but I also haven't gotten any sleep wake errors either.


TLDR: If you're having an issue with this update, try the combo update. It worked for me, and I'm super thankful to all the people that mentioned it. Thank you!!

Dec 21, 2017 10:46 PM in response to TJBHK

Hi,


My 2016 MBP and my 2017 iMac have no issue with High Sierra.

My daughter's late 2012 iMac reboots for no reason while it is supposed to sleep.


And this absolutely stupid chime wakes her up.


(btw if anyone could suggest a good way to definitely get rid of the chime the sleep wake failure bug would more acceptable ... Edit: Onyx seems to be able to turn off the lame boot chime.)

Dec 30, 2017 6:25 AM in response to TJBHK

This issue was the biggest Apple Mac nightmare I've ever had. I literally spent a week installing, uninstalling, reverting, because the sleep issue was so bad. The final recommendation by Apple support was just to revert to Sierra. Which I'eve now done. But I get repeated notifications to upgrade to High Sierra. I figured if I waited a bit, an update would remove the issue. I like to keep my operating system up to date. Do you think now is a safe time to try again, or would I just be dooming myself to repeat my mistakes of the past?

Dec 30, 2017 10:01 AM in response to chriskingdesign

chriskingdesign,

In the next revision of 10.13 look for an explanation of what problems Apple has solved.

I have disabled bluetooth wake and implemented what AndyJLew recommended and it appears to be working.

(Sleep Wake Failure: Reboots only after upgrading to High Sierra)


I say appears because it does not happen often enough for me to be sure at this point.

Neither of the things I mentioned seem to work individually and I could still be wrong that this has fixed the problem.

Jan 2, 2018 8:35 AM in response to TJBHK

I have the same problem since the 10.13.2 update... waking from sleep has a very high chance of crashing. I have the Macbook Pro (Retina, 15-inch, Mid 2015).


None of these suggestions worked for me:


1. resetting PRAM and VRAM

2. resetting SMC

3. starting in safe mode

4. repairing with firstAid

5. formatting the disk and reinstalling macOS 10.13.2


The thing that makes me sad is that we can't go back to 10.13.1 or 10.13.0. Or can we?

Jan 4, 2018 4:01 AM in response to Teni65

OK, So it's related to the screen, Apple did something ...


Many has uninstalled Duet and similar programs, anything that is related to the screen seems to be an issue.

I removed Parallels Toolbox and now it wakes up again, I have no idea way that is.


Try to disable or uninstall anything that is screen related, and list you're finds here.


T9

Jan 7, 2018 3:36 AM in response to TJBHK

I had similar issue. So I took the time to do a fresh install on my IMAC 2012. With the clean install, I observed (for almost a week, with no other program installed) I have no issue, be it auto - reboot or sleep wake failure.


Later I installed microsoft office 2016 (the only app installed after my coconut battery), then the issue started all over again. Could it be due to Microsoft Office?



Apple folks, appreciate if you can share the update/fix soon.

Jan 7, 2018 9:35 PM in response to ChandanaJayasooriya

Just love how I get woken up at random times with this ridiculous downgrade High Sierra 10.13.2 I waited 4 months to upgrade and now issues with my MBP and whatever the recent update on Iphone 6 Plus. Really thinking of going back to Windows and an Android phone as this is like the Windows Vista nightmares all over again! Disappointing and frustrating.

Jan 8, 2018 8:29 AM in response to TJBHK

I just recently bought a new Mac mini, and I am also facing a lot of sleep issues with it. It does not automatically go to sleep accordingly to the Energy Saver schedule. Instead, the dialog box saying that the system will go to sleep soon just stays on the screen forever.


Additionally, when I set the Mac to sleep using the Apple menu, it will wake up every one or two hours afterwards for a short time, start up all my external hard drives and then go back to sleep. It is really annoying and also not too wealthy for the hardware I think. I even tried unmounting all external drives before activating sleep mode. But to no avail – the hard drives still spin up when the Mac awakes.


"Power Nap" and "Wake for network access" are both switched off.

Jan 8, 2018 10:47 PM in response to TJBHK

Same here with Mac Pro 2012, trying all the things here and programming sleep with terminal too nothing went right.


What happens, as already reported, is that if you make Mac Pro sleep for few minutes it rewake correctly if you make it sleep longer (went into Deep Freeze?) it didn't rewake.


If should help when it reboot at wake it seems you got the CD ROM head moving before the Mac make a power switching like sound from the case, another head move and the reboot.

When all goes right you got the switching sound before the CD ROM head move and all goes right...


But maybe I'm wrong.


Cheers, Eriberto

Sleep Wake Failure with High Sierra 10.13.2

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