Sleep Wake Failure with High Sierra 10.13.2

It's been a few months now since I had this issue, but I wanted to be sure it's not coming back a week or two later.

This will probably not be the case for all, but for me, this was triggered somehow by the Bluetooth.

I've now been turning off the Bluetooth before sleeping my Mac. I have a USB mouse connected and I use it to turn the BT back on after waking the machine. That is an ugly workaround, but I did not have this sleep crash for over two months now.

Again, some people reported that the issue happened to them with the BT off but in my case, it looks like it's preventing this crash.

Disabling all Energy Saver checkboxes/options except "Put hard disks to sleep when possible," and also removing ItunesHelper from Login Items seems to have resolved the problem for me...

Ignore the people that say you have to reset this and that and upgrade or downgrade, or re-install etc. It's useless. Once you move to 10.13.2 you have just as much chance that it happens again. Obviously.

This is a bug introduced with this update and Apple's aware of it and hopefully the next release will have this addressed.

This happens on all our new and old macs, fresh installs or updates. At my place, parents place, friends .. name it. So far only 3 people I know with macs said they didn't notice this yet, everybody else replied: yeah now that you mention it.. so I asked around: 23 ppl that i've asked, 20 had the issue.

I read somewhere that if you Ethernet your Mac instead of wireless ie hard wire this sorts this problem out

hey presto it worked for me ! However I’m lucky that my router is very close to the Mac 🖥

so I have a choice .

Hope this helps

john .

I had similar issue. So I took the time to do a fresh install on my IMAC 2012. With the clean install, I observed (for almost a week, with no other program installed) I have no issue, be it auto - reboot or sleep wake failure.

Later I installed microsoft office 2016 (the only app installed after my coconut battery), then the issue started all over again. Could it be due to Microsoft Office?

Apple folks, appreciate if you can share the update/fix soon.

One thing I did that stopped the problem for a little bit was to turn off the setting "Put hard disks to sleep whenever possible." I'm not sure if it fixed it or if my computer just started working again, but it did solve the problem for a few weeks. However the problem did reoccur later. Hope this might be helpful.

So I can really recommend the method I described in my previous comment, since I haven't had anymore crashes in over a week now.

Create a new user on your computer. Log into this user. Restart the computer from this new user. Log in to your original user. Put your macbook to sleep and pray. 😝

This seems to reconfigure some settings that might solve the problem. Tell me if it works for you!

this makes sense. basically you reduce the workload to the minimum before entering the sleep mode. So that when wake up, it recovers to the minimum workload state so that it doesn't cause high electrical current demand that cause vmin issue. Other than wifi, turn off everything that can be turned off before enter sleep mode would help a better chance to wake up successfully.

My iMac has been having the Sleep Wake failure and restarting itself since I installed HS in November. I installed the 10.13.3 Supplemental update on 02/22 and it did not help at all. I tried the new update for 3 days and had multiple gray screen wake ups and restarts. The only thing that will keep my iMac from restarting once or twice a day is to Enable Power nap. I turned PN back on 36 hours ago and have not had a gray screen or SW failure, or restart (yet). If anyone else has a positive result by enabling PN please let me know. I am working with my 6th or 7th advisor now and he supposedly is passing on this information to the engineering department. Yesterday he told me that the engineers are aware of the problem and are trying to fix it thru an OS update. Unfortunately I have been told that by other advisors since December. I just hope they get it figured out soon this failure has wasted a lot of time for all of us.

I forgot to mention that if you have not called tech support about have a Sleep Wake Failure please do so. Even though they can not fix it Apple will not make it a high priority until enough people let them know it is a problem. Thanks.

Hello brummmmme. This is worth framing!

brummmmme wrote:

I did a pretty extreme test. I erased my disk, installed a fresh copy of High Sierra without importing any user or data, without installing any program, just High Sierra. And I still had the Sleep Wake Failure!

I erased my disk again and installed Sierra and no more Sleep Wake Failure. Then I contacted Apple about these tests and Senior Advisor was helpless. She told me I have to go to High Sierra again to see if the problem happens again... Pffff I just know this will happen again! I told her to read this forum. It did not seam like a knowed issue for her. Since I don't have High Sierra anymore, she told me she could not help me.

By far the most revealing test and confirmation of the nature of Apple's Sleep Wake Failure calamity.

You could have recommended reading Joseph Heller to your Senior Adviser.

I've been testing solutions since yesterday. Disabled pmset autopoweroff, didn't work. Changed hibernatemode to "0", didn't work. I increased the standby time to 24 hours, and autopoweroff as well. Didn't work.o

So I decided to test the apps I used to let opened while sleep. Usually, I let several Chrome tabs for the Google Apps I use, and the TeamViwer to get instant acces to other computers. Since yesterday, I started to close TeamViwer and no issues until now.

I will set the autopoweroff and standby time to it's default and see what happens.

Just saying, by now, maybe the issue happens because some apps. It's not an excuse to Apple ignore this problem. But can be a solution. Opening an app every time you open the lid can be less painful than restarting the whole system.

It does on an iMac - mine has been fine for weeks with computer sleep set to 'never' in energy saver preferences.

Our MacBook Air is unaffected by the problem, which is fortunate as I don't see how it can actually be managed on a laptop.

Just thought I'd provide a status update based on my experience. Since I've installed 10.13.4 Developer Beta 4 going on about 9 days now, I have not encountered the sleep wake failure (with all Energy Saver settings set to default). I have also updated to Developer Beta 5 yesterday and the issue still has not occurred. From my experience, it appears that Apple has resolved this issue starting with the 10.13.4 Developer Beta 4 update.

I have found that by resetting the NVRAM will work for a while. I only have to do a hard restart about once a week.

I found I never had the File Vault enabled in the first place.

I wondered whether to go back to Sierra as I have other problems with High Sierra Safari 11.1.