Sleep Wake Failure with High Sierra 10.13.2

have a 2013 iMac and having the same problems. They vary from sleep wake error messages and a need to sign in to the grey start up screen, to the lack of mouse control. Chatted with apple help and they told me to do a reset command, option p and r...did no good. Maybe this is apple's way to get us to upgrade!

Well this is almost annoying. Sleep wake failure was almost guaranteed if I let my laptop sleep long enough, until I did a clean install of Sierra. I cloned it, so I considering it would only take me an hour to reformat and restore I decided to hurt myself and upgrade to High Sierra. The really annoying part is that was almost a week ago and no sleep wake failures YET. Why? A clean install of High Sierra didn't fix it for me and I originally encountered this bug after upgraded to High Sierra.

I upgraded because I was interested in seeing what effect the meltdown and spectre patches had on my work (actually pretty big 🙁) I don't think anybody should take this route. It ***** and is a waste of time but it is more evidence that is is some kind of software bug.

Hope Apple sort out this bug soon. It's pretty maddening and you know what? I don't think your missing anything on El Cap or Sierra; I'm only staying on High Sierra because of Meltdown/Spectre.

Feeling the same. I also had a senior advisor send off files and screen shots of my computer for review by the technicians...Sleep wake failure do to a kernel problem....They were suppose to get back in a couple of days ...no answer/solution yet

Here is my tale.

I have MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) purchased in early February 2017.

After multiple failures to wake which was at the end not helped by NVRAM or SMC resets I took the computer to my local Apple Store. They were unable to get the computer to function and they accepted it for repair under warranty. When I got it back they had replaced the main board, the battery and the display; basically everything. The computer came back with MacOS 10.12.6 installed. Before I reinstalled ANY of my software the computer began to show Sleep Wake Failure. I now have turned off sleep and that is how I will continue to operate so that I can salvage some of my investment in this machine.

My first Mac was a 128K Macintosh. This MacBook Pro will be my last Apple computer. As demonstrated by this support thread and my own experience, Apple has multiple software and hardware problems with its current generation Macs and it is clear that they are both unwilling and more importantly UNABLE to fix these problems.

I have sent in 2 different system diagnostic downloads from my computer and after the second one the senior tech that was working with me said that the engineers had discovered the problem and were working on a fix. That was on Dec. 31, 2017. I haven't been able to contact that tech since. I can't believe they released High Sierra with this many problems. If they ever do get it fixed with an update I am definitely turning off the auto update and waiting in the future for them to get the problems fixed before I update. This has been horrible.

I have had this problem for over a week and have been on to the support team 4 times.

I have been instructed to and have:

Cleared the NVAM

Cleared the SMC

Reinstalled the OS

I have now been told to either travel to an Apple store or go out and buy an external hard drive in order to wipe my iMac completely. My mac has a lot of installed and configured applications that would probably take me 8-10 hours to set back up. After reading through this thread it's unbelievable to me that they would suggest this and waste my time. I am going against their advice as others have stated they have followed all of Apple's suggested steps and to no avail. Not one success story here. First time I've taken to a forum to write anything as I am livid.

This is happening to two of my computers (2 iMacs all others that are laptops are fine). THIS IS A BUG !!!!
They have asked me to wipe my computer and have even asked me do you have any other software on there!!!

Really the only thing that changed was an upgrade to high Sierra the upgrade did not help to the latest 10.13.3!!!

They cannot seem to figure it out... I have been dealing with this for months since High Sierra upgrade.

Unfortunately I must report that after many years of almost glitch free Macbook Pro 15"use since a few months I cannot work efficiently anymore as every day I am faced with the sleep/wake bug. " days ago I reset the "energy saver" setting to default and turned bluetooth off and for almost 48 hrs everything seemed to be normal, than this morning my Mac was again stuck in sleep mode!

iMac (21.5 in, Late 2012) - Sleep Wake Failure after updating to High Sierra, currently Version 10.13.3

There are 637 responses to this comment, that is since mid December 2017, reporting the same issue. I have been reporting to Apple on an almost daily basis for about a month now. There is at least one other thread, discussing the same problem. All respondents are suffering persistent, disruptive and recurrent difficulties with their apple computers rebooting unexpectedly in sleep mode.

It is disgraceful that Apple would not even acknowledge the issue. This is an appalling attitude to mostly faithful and devoted customers.

So very disappointing!

Everyone who is having problems because of the premature release of High Sierra needs to call tech support and complain. I am sure there are many more people out there that are having problems but haven't reported it yet so Apple is not making this a high priority fix. My sister has been having her MacBook crash since HS but she just thought it was a random problem and hasn't reported it. I just sent Apple my third error log this week. I am now working with my 6th different advisor and he claims they are "focused on the problem" but Apple has yet to publicly acknowledge the problem and the engineers won't even give the advisors any kind of updates. So it appears they will continue to take there own sweet time until there is enough adverse public opinion to get the on the stick. If anyone knows how to get this problem out in the news that might help. COME ON APPLE!!!!

I have the same issue on my late 2013 iMac. Apple/AppleCare are in denial that it has anything to do with High Sierra. They act like no on else is having this issue. Their 'default' solution is to wipe the drive and do a clean install of High Sierra. Hopefully they will realize this is a fault and update the OS soon....

I suspect that the problem lies in a rewrite of all or a portion of the screen saver module in High Sierra. I recall that after installing 10.13.x last year, I could not run the BOINC screen saver for a few weeks until they rewrote their code to work with new screen saver APIs in High Sierra.

What is unusual for my iMac is that occasionally, when trying to wake it from sleep using the keyboard, I get no response. Pressing the power button briefly causes it to wake and restore the contents of RAM from the hard drive. I have only ever witnessed this behavior before on my MacBook when the battery is near death and as its final gasp, it saves the contents of RAM to the hard drive.

I am using a brand new iMac Pro and am having a similar problem. When I wake from sleep a gray screen opens ope and notifications show on right side of screen. External hard drives thrash away, then after about 15 minutes the screen itself wakes up and I can work. I think the problem is somehow related to external drives and porting them through the thunderbolt 3 port.

I've been following this thread since December 2017 when I upgraded my late-2012 iMac 21.5" to High Sierra. I'm currently running 10.13.3. Like many others, I've tried all of the suggestions in this thread and nothing works. I keep getting the sleep wake failure every single time my computer goes to sleep. My workaround has been to disable sleep completely, and this obviously works, but I don't like leaving the computer on all the time.

Just chiming in to plead Apple to fix this problem. If there are others out there lurking on this thread, please chime in. This needs a fix.

Hi Jim, there are many sites that purport to direct you in backdating to a previous OS. For example you could consult the devils themselves at macOS Sierra: Revert to a previous macOS version. As far as I understand the procedure suggests you return to a time machine backup where you were still with the previous OS. All this, of course, is well and good in emergency situations, where you somehow lost and/or corrupted your work and need to recover the best you can. Now, the instruction to go to a previous backup, appears to assume that one sits around between backups and does nothing else but wait for a new OS upgrade to enjoy and glory.

Why I would want to loose my uncorrupted work, which could be even very valuable, only because an update of the OS malfunctions, is totally beyond me.

Obviously, this is my very individual take on the situation, so please, explore options, which could be helpful in your particular circumstances.