Sleep Wake Failure with High Sierra 10.13.2

Since installing 10.13.2 I have a sleep wake failure on iMac. Was working perfectly before installed latest update on Dec 8.

This is not an uncommon problem but the "fixes/solutions" one reads on the internet are all over the place.

Is there a fix or is this simply something only Apple can solve for all those now plagued by the problem? It is irritating in the extreme.

iMac, macOS High Sierra (10.13.2)

Posted on Dec 10, 2017 7:41 PM

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Posted on Apr 5, 2018 10:41 AM

I had the same problem on a macbook air (13-inch, Mid 2012, macBookAir5,2) since OSX 10.13.2.

I tried everything proposed on this and on other forums.


Recently, I did 2 things:

1) I downloaded 10.13.4 FULL installer (no combo, the full installer) and reinstalled High Sierra, over the previous installation.

2) I replaced the SSD disk few years ago, I have a OWC Aura Pro 2012 480GB SSD disk. I became aware of a conflict between high sierra and old OWC aura disks. I updated the firmware version to 603ABBF0 (got it from here: OWC Mercury SSD Firmware Updater via USB Drive or CD/DVD Disc). The problem also affects other OWC Aura models (http://macosuninstaller.com/one-click-removal-tutorial/unfortunately-time-owcs-a ura-ssds-not-support-macos-high-sierra/).


Since 1 and 2, the black screen/freeze after sleep, as well as a blinking folder with question mark at boot issue, stopped. I keep my finger crossed. Hope this helps.

302 replies

Jan 8, 2018 8:29 AM in response to TJBHK

I just recently bought a new Mac mini, and I am also facing a lot of sleep issues with it. It does not automatically go to sleep accordingly to the Energy Saver schedule. Instead, the dialog box saying that the system will go to sleep soon just stays on the screen forever.


Additionally, when I set the Mac to sleep using the Apple menu, it will wake up every one or two hours afterwards for a short time, start up all my external hard drives and then go back to sleep. It is really annoying and also not too wealthy for the hardware I think. I even tried unmounting all external drives before activating sleep mode. But to no avail – the hard drives still spin up when the Mac awakes.


"Power Nap" and "Wake for network access" are both switched off.

Jan 8, 2018 10:47 PM in response to TJBHK

Same here with Mac Pro 2012, trying all the things here and programming sleep with terminal too nothing went right.


What happens, as already reported, is that if you make Mac Pro sleep for few minutes it rewake correctly if you make it sleep longer (went into Deep Freeze?) it didn't rewake.


If should help when it reboot at wake it seems you got the CD ROM head moving before the Mac make a power switching like sound from the case, another head move and the reboot.

When all goes right you got the switching sound before the CD ROM head move and all goes right...


But maybe I'm wrong.


Cheers, Eriberto

Jan 11, 2018 2:09 AM in response to TJBHK

Same story since upgrade to High sierra on MacBook retina...


tried everything suggested - nothing helped. Also had several chats with Apple support - no better solution from them - they suggested to go to a genius bar....which I had no time till now..


Now when on the power cord I disabled go to sleep - but this is no solution..


when working in battery mode it also suddenly shuts down :-(


REALLY THE WORST upgrade since 20 years....


there are several threads with this issue...e.g. Re: Sleep Wake Failure: Reboots only after upgrading to High Sierra

Jan 11, 2018 10:17 AM in response to pieterinhulst

I have been having the same issues with a Mac desktop since updating to High Sierra. The computer wakes up slowly and usually restarts itself once or twice a day. I just installed the 10.13.2 Supplemental update that came out 01/10/2018 and no fix. Still having the same problems. This is ridiculous. I have been working with a tech who told me the engineers have seen the problem and are working on a fix but WHEN? This really stinks.

Jan 20, 2018 9:55 AM in response to tiredofhavingmytimewasted

I have tried that and it didn't help at all. Apple seems to be oblivious to this problem and I guess similar to the iPhone slow downs hoping that we will go buy new computers that are compatible with High Sierra. I had a senior advisor assigned to my case and they had me send them files telling what my computer was doing. She told me that they had found the errors and were working on fixing them. That was 3 week ago. I have tried emailing her 3 times since and have not heard any reply. So maybe she quite, was fired, doesn't care, or who knows... I know I am tired of having my computer restart itself once or twice a day. If I wanted this much aggravation I would go back to using Dells.

Jan 20, 2018 9:58 AM in response to CLDubbya

I have tried that and it didn't help at all. Apple seems to be oblivious to this problem and I guess similar to the iPhone slow downs hoping that we will go buy new computers that are compatible with High Sierra. I had a senior advisor assigned to my case and they had me send them files telling what my computer was doing. She told me that they had found the errors and were working on fixing them. That was 3 week ago. I have tried emailing her 3 times since and have not heard any reply. So maybe she quite, was fired, doesn't care, or who knows... I know I am tired of having my computer restart itself once or twice a day. If I wanted this much aggravation I would go back to using Dells.

Jan 20, 2018 5:20 PM in response to DD208

Completely agree. Apple becoming more like Microsoft everyday as of late. Instead of "just working" like it used to do, it now requires more and more steps to troubleshoot and debug. Just got new HP windows pc on sale at Sam's Club (only because I had to for a particular software program) and it's worked flawlessly so far, like Macs used to do. Plug it in, turn it on, updates itself and ready to go. Start up is also very fast. When did it flip-flop, Apple become Microsoft and vice versa?


-iTunes *****....can no longer access iPhone apps through iTunes, only on phone so expected to look through 2.2 MILLION apps 2 at a time on a tiny phone screen........APP STORE UNUSABLE


-photos on iPhone: people, selfies, and all the other UNDELETABLE albums crammed down our throat


REALLY miss Steve Jobs and his focus on user interface!!!!!!!!!!!!

Jan 25, 2018 9:47 AM in response to TJBHK

I have the same issue. I've done all of the steps: Reset PRAM, SMC, first aid on drive after booting into recovery, booted in safe mode, and re-installed the OSX. Still same problem. I know it's not my USB mouse because I tried using the apple mouse with same issue. I also turn of WI-FI and bluetooth before sleep but still get the Sleep/Wake failure. This is on my iMac late 2012.

Jan 29, 2018 10:08 AM in response to jim.123

Hi everybody, my MacBook Pro retina 13" late 2012 became extremely hot & drains battery fast while on sleep mode after upgrading to OSX High Sierra. I tried SMC reset & NVRAM many times, failing which, I entered into Recovery mode pressing command plus R on start up, giving first aid to the disc, then reinstalled fresh copy of High Sierra 10.13.3, still the problem remain same. In Activity monitor, I have seen hidd & fud are preventing sleep of Mac. Hope Apple will do the best to support us.

Jan 30, 2018 9:47 AM in response to brummmmme

I have tried everything you mentioned except the safe mode and still have the problem. I have resorted to shutting it down and starting it every morning. Since I have done that it hasn't restarted on it's own during the day when I wake it up. Apple has screwed up royally on this one. With as many people that are having these problems this situation surely should have been caught in the testing before release of this piece of crap High Sierra. The developers must have been high when they were working on it. And there doesn't seem to be any urgency to fix it. Very frustrated and ******.

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Sleep Wake Failure with High Sierra 10.13.2

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