Boot Camp "The computer restarted unexpectedly or encountered an unexpected error" Loop

This is what shows up on my part when I press in the alt/option key. From here I'm able to get back to the mac, however when restarting the computer you end up trying to boot windows again. Should I just try uninstalling windows completely, or would it somehow be possible to make make things work?

Alt/Option works fine but I am not able to use WIndows because of the unexpected restart error. Mac is able to load, but bootcamp is unable to make windows work. The same ISO works on any other laptop why it doesn't work with bootcamp ? Bootcamp has some issue.

Hey,

Did you solve this problem eventually or did you give up on installing windows? I have the exact same problem and I still can't find the solution... I can't even try the "Shift+F10 trick" cause Touch Bar does not work in windows or at least when installing windows...

Im also having the same issue.. I was able to get through the whole process up until the ending of the windows installation. It says that "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation". My question is, how can I restart the installation? Whenever I click ok, it restarts the computer and boots back to Windows with the same message. Of course I can boot back to macOS but I cant do anything there to restart the windows installation?

I'm having the exact same problem, called Apple support and they weren't able to fix. They sent info to Apple Engineers so probably gonna get some news in a few days. I recommend calling and getting more info from them

(MacBook Pro (Retina, 13-inch, Mid 2014))

I tried pressing option+command+R+P. When i connected to my network, 15 minutes later this popped up.

Apple says this page is unavailable. What does this mean? Please help solve this, its been frustrating me for days!

I am having absolutely no joy in installing Windows 10 on my 2013 high sierra macbook air. I have attempted about 20 fresh installs with bootcamp and multiple usb drives. Formatting and partioning every time.

It proceeds just fine through the installation until the getting ready point (pictured) at which time it just freezes up until that message appears and it just ends up in a boot loop with no completed installation.

I have tried the latest drivers and previous drivers overwriting the new ones on my usb drive.

Any help would be greatly appreciated...

I have tried 1607, 1703 and 1709 now multiple times - all result in the same frozen "Getting started" screen and eventually the "The computer restarted unexpectedly or encountered an unexpected error" loop as described in the opening post.

This is driving me mad!

Thank you for your assistance it however still isn't working!

I have:

-Removed the BC partition with the BCA.

-Reset SMC and NVRAM

-Downloaded the 1607 iso again onto another new 2.0 USB drive

...works brilliantly up until "Getting started" following by the "Computer restarted unexpectedly" message.

Windows 7 and 8.1 work quite well but essentially run into the same problems when upgrading...

I have:

-Moved the ISO download to a folder on desktop

-Removed the failed bootcamp windows partition with BCA

-Created a new boot usb 2.0 with BCA

-Disconnected from my wifi

-Ran the BCA windows install

It still froze in getting ready and then ended up booting to this screen which quickly reboots...

Followed by...

I am running High Sierra.

No external devices other than the power supply have been plugged into the device during the process, my bluetooth mouse is switched off.

I will follow your steps once again and see what happens.

Should I unplug the USB drive when it counts down to restart following the main installation process?

The only thing that has changed on my device is that I have upgraded my SSD drive - do I need to update any settings or drivers? I ran Sierra and Windows 7 on my old drive.

The new 256gb SSD drive is from another macbook and replaces the 128gb drive I had before.

Thank you so much for your help - both are working perfectly fine on my original SSD.

I guess I just incorrectly assumed that it would just be interchangeable - I guess I will just have to hunt for a older model unless you think there is a way to utilise my new drive and transfer the setup over?

iSimon88 wrote:

I will just have to hunt for a older model unless you think there is a way to utilise my new drive and transfer the setup over?

No, you will run into the same issue again. You will need to look for a larger SSD specific to that model.

Check what

... if macOS boots.

Also, see How to switch between Windows and macOS in macOS High Sierra - Apple Support .