Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

13 points

Boot Camp "The computer restarted unexpectedly or encountered an unexpected error" Loop

Hello. I'm not sure if this question has already been answered, but my MacBook Air is stuck in a windows installation loop, saying,

"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation".

This, of course, leads to an endless loop.

The Shift+F10 trick seems to only work for Windows computers (I could be totally wrong), but that's the only solution the internet provides. I really need some help. Thanks in advance!

MacBook Air

Posted on Dec 10, 2017 9:27 PM

42 replies

Jan 22, 2018 3:09 PM in response to Edge@51

What do you mean / could you elaborate I am having the same problem thanks

Jan 27, 2018 5:22 PM in response to Edge@51

I dont understand your solution? How can I install windows 10 without the last Apple boot camp drivers?

Feb 11, 2018 3:48 AM in response to TheAnton51

Hey GUIs, give it any new information or solution from apple or other ?

Feb 11, 2018 4:19 AM in response to osvaldo72

Osvaldo,

any new information?

Greetings

Tim

Loner T

Level 9

59,471 points

Feb 18, 2018 5:09 AM in response to iSimon88

What specific release of W10 are you using - 1607, 1703, 1709?

iSimon88

Level 1

4 points

Feb 18, 2018 10:59 AM in response to Loner T

Should I still allow bootcamp to download the "latest support software" or tweak the installation in some way?

Loner T

Level 9

59,471 points

Feb 18, 2018 11:03 AM in response to iSimon88

iSimon88 wrote:

Should I still allow bootcamp to download the "latest support software" or tweak the installation in some way?

Yes. The issue is Windows Update, not BC drivers.

iSimon88

Level 1

4 points

Feb 18, 2018 1:48 PM in response to Loner T

So after 2 more attempts both still ended up in a frozen getting ready screen - it was however spinning for significantly longer than before. Where do I go from here?