Sharing HomeKit problem - Apple ID is not registered with iCloud problem

On last Thursday we shared a HomeKit (host is my wife's iPad) to my wife's sister. From that moment, I lost connection with iPad - Home App on my iPhone was showing an error connecting to it. So, I removed my my account from guests, then her sister's. Now, my wife can't invite anyone - Home App is always telling that this Apple ID is not registered with iCloud.


I tried:

- to restart all devices

- log-out and log-in to iCloud on all devices

- reinstall Home App on all devices

- disable and enable contacts sync

- to send invitation from “guest” HomeKit to the “host” HomeKit - ironically same problem - Apple ID is not registered with iCloud


Nothing works. Now, only my wife can use HomeKit devices. What is going on or what am I doing wrong ?

iPad Mini Wi-Fi, iOS 11.2

Posted on Dec 11, 2017 4:55 AM

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Posted on Dec 14, 2017 4:15 AM

Upgraded all iOS devices to 11.2.1 and also my Apple TV 4. Everything works fine again for me and also my invitees. Home crises over christmas prevented. :-)

147 replies

Dec 19, 2017 7:36 PM in response to brown3699

I have been working on this since 2 weeks.... since the time I got my Ecobee3 thermostat... thanks for some of the comments here but I have not got it working :-)

Trick is, as stated in one of the post, to ensure all ur devices are on 11.2.1 (or hopefully above).

This is what I did:

- upgraded my wife mobile and her iPad to 11.2.1

- both my phones were 11.2.1

- earlier I had added the ecobee3 on my phone and I was adding her using the home app but that use to give the error “the xxxxxx@gmail.com is not registered to iCloud” and when I tried to create a home at her iPad and add myself it use to say invitation pending but I will not receive anything. Once we had all 4. Devices on 11.2.1, I removed the home from my iPhone (as the iPad was on her Apple ID) and then converted her iPad to iHub and then added the ecobee3 thermostats to her device

- then I invited myself from her iPad and got the invitation instantaneously


Now I have all 4 devices with home kit having the ability to control the thermostats

Hope this works for you guys as well..


PS: I also turned keychain ON on all devices, not sure if that helped as well but I read in some blogs that for HomeKit you need to have this turned ON.

Good Luck

Dec 13, 2017 12:57 PM in response to EddieQB

Well the good news is I have mine working again as well… The bad news is you still cannot invite from the Home app inside of iOS.


If you have a third-party apps such as the Phillips hue app, Elgato eve, etc.… You can invite someone from there and the invitation will go through.


This was not working prior to the update but I can confirm that it does work post update.

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Sharing HomeKit problem - Apple ID is not registered with iCloud problem

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