Sharing HomeKit problem - Apple ID is not registered with iCloud problem

On last Thursday we shared a HomeKit (host is my wife's iPad) to my wife's sister. From that moment, I lost connection with iPad - Home App on my iPhone was showing an error connecting to it. So, I removed my my account from guests, then her sister's. Now, my wife can't invite anyone - Home App is always telling that this Apple ID is not registered with iCloud.


I tried:

- to restart all devices

- log-out and log-in to iCloud on all devices

- reinstall Home App on all devices

- disable and enable contacts sync

- to send invitation from “guest” HomeKit to the “host” HomeKit - ironically same problem - Apple ID is not registered with iCloud


Nothing works. Now, only my wife can use HomeKit devices. What is going on or what am I doing wrong ?

iPad Mini Wi-Fi, iOS 11.2

Posted on Dec 11, 2017 4:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2018 10:21 PM

I found that if you are getting this error message even after upgrading to latest iOS, your guest might not have an @icloud account.


I went into iCloud and enabled Mail, created an @icloud.com account and bam it worked when I used that id.

147 replies

Dec 13, 2017 12:57 PM in response to EddieQB

Well the good news is I have mine working again as well… The bad news is you still cannot invite from the Home app inside of iOS.


If you have a third-party apps such as the Phillips hue app, Elgato eve, etc.… You can invite someone from there and the invitation will go through.


This was not working prior to the update but I can confirm that it does work post update.

Dec 13, 2017 5:37 PM in response to dudleydogg

Not true... of you’ve updated your devices to 11.2.1 and your Apple TV’s it does work. Wife and friend both accepted invites after updates (via Eve app as I still had the invite error via Home app). Both are able to edit and access same as before the issues.


You must not have updated everything or have another issue. Many have reported success with this method. Either Phillips Hue or Eve app

Dec 13, 2017 9:05 PM in response to ccmmoo

So got all my devices updated but it didn't help still couldn't invite wife or son. What I did is had the wife invite me to a her blank home. Accepted the invite and then removed myself and had her remove me. Then I could invite her to my home that has all the devices. Wohoo finally fixed I thought but still couldn't invite the son. Had him do the same then I could invite him. Now we are one happy family again. Thanks apple for causing some much frustration and a considerable waste of time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sharing HomeKit problem - Apple ID is not registered with iCloud problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.