Level 1

36 points

Apple Pay Cash Service Not Available

When I try to set up Apple Pay Cash I am getting the error "Could Not Set Up Apple Pay Cash Apple Pay services are currently unavailable."

The service is on now and I am in the U.S. I do have a debit card (and credit card) already set up on the Apply Pay account and they do work.

My next thoughts were to do the following:

Remove all the cards from my account.

Save a backup of the phone.

Reset the phone.

Restore the backup.

Re-add the cards, then try Apple Pay Cash setup again.

Not sure why it's "stuck" so not sure that will be effective.

[Re-Titled by Host]

iPhone X, iOS 11.2

Posted on Dec 11, 2017 7:03 AM

Top-ranking reply

Mike Angelichio

Level 1

18 points

Posted on Jan 19, 2018 10:57 AM

I had the same problem. I went to appleid.com to manage my account and turned OFF two-factor authentication. Message popped up on my phone to login to iCloud (which I did) and same thing on my computer. Then on my phone I went to pay someone via text message with Apple Pay cash, and it gave me a message about upgrading my security. I clicked continue. I then had a choice to select either upgrade to two-factor, or "Not now". I selected not now, and Apple Pay cash eventually gave me the same error ("can't do it now, try later"). I exited out and tried again, but this time I selected upgrade to two-factor. Had to enter my iCloud password (on my phone), and Apple Pay successfully activated! No idea if the order or the device matters. Just telling you as accurately as I can what I did.

Hope this helps. Good luck!

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22 replies

Jan 8, 2018 4:28 PM in response to MasterJoseph

Just did, but it did not work again. Actually I have tried it many times already. 😟

jamirkai

Level 1

4 points

Jan 25, 2018 4:46 PM in response to Mike Angelichio

This is the solution!! Thanks, Mike!

Jan 29, 2018 12:16 PM in response to Mike Angelichio

Thanks Mike, but mine is not working. I followed your steps completely but again, I get the same message at the end. Not available. Thanks again!

lsbrow

Level 1

4 points

Feb 10, 2018 8:25 PM in response to Mike Angelichio

This worked for me, thank you so much! We've been trying to get this to work since around Christmas when it randomly stopped working for me.

Rockie73

Level 1

4 points

May 28, 2018 10:38 AM in response to Mike Angelichio

TY Very helpful.. this worked 😉

jft60451

Level 1

8 points

Mar 22, 2018 10:31 AM in response to cwgavula

If Apple is so incompetent that I have to take a full workday to back up and reset my phone -- which means downloading all 174 of my apps again separately from the restore -- then I must seriously question Apple's integrity and competence. There should never be a problem of any kind. I will try logging out of icloud and back in. Having to rebuild my phone from scratch is abominable.

Seedeeuu

Level 1

9 points

Apr 7, 2018 6:25 AM in response to matt305USA

I’m no tech. I took my iPhone 7 to an Apple Store for a Genius appointment. Eventually three of them were involved. First they checked and tried several basics. No help. Deleted ALL my settings and tried to set up cash. No help. Finally deleted everything I had on the phone and minimally set it up anew to a particular stage. Still no help. At that point, they started my phone to restoring my content and settings from the cloud and they told me to expect a call from engineering. A week later Apple called to set a convenient time with me to get more info. At that time, I allowed them to connect so they could remotely watch my phone screen as I followed their instructions and used their temporary app to upload all the technical data to them from my phone. (Note: By the way, they were also aware that the Cash setup also fails on my iPad Pro.) A week later, I checked with the Apple contact person. That person said it is a bug and they are working on it. Said they will let me know, but I can call again. From start to finish, Apple folk were professional, concerned, and patient. They just did not have the answer as yet.

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Apple Pay Cash Service Not Available