when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

I am getting the same issue. Display only comes after 3 to 4 rings. Then no display so cannot answer a call. Reboot cures but next day same issue. I paid £1000 for this phone and can’t answer calls on it. Pathetic

Hey Avinash, I have updated the iPhone too, till now I have not experienced the old problem, but usually the problem comes after receiving 15 to 20 calls once you restart the phone, today being a slow day for me I haven't received too many calls, will update you tomorrow.

Hiren

Without case number you cannot fight with apple in consumer cort.

they are least bother for that too..i told them that i will go to consumer court..they told me u can do that but we wont refund...arrogance of brand will kill their market..if same problem in USA they would had taken action..they are not bother for indian customer

Paras the problem remains even after updating it to 11.2.5, this is the serious issue not for Apple, Last night few of my friend told that they are also facing the same issue on their iPhone x, don't know what apple will do?

Hiren

Paras I agree with you its not a SMALL PROBLEM, actually has Apple has failed to make iPhone X a success. Apple may discontinue the first-generation iPhone X | IOL Business Report. They are discontinuing to manufacturing this iPhone X model meaning a total failure

Hiren

i have the same issue on my iPhone X. Also after my iPhone 7 crashed for no reason in the hands of the staff at the Genius Bar I am beginning to think the rumors are true that updates destroys your current iPhone. So after my iPhone 7 crashed I bought a new iPhone X about 2-3 weeks ago and this is what I get For $1200???? Apple if you don’t your act together you are going to start losing a lot of customer. It is getting old and there are better and more options despite making the Intergrated new of music and Apple Pay and iCloud storage your customers will leave you!!!

Hi

I also have the same issue. I contacted Apple support and their response is horrible. I wrote mail to Apple. No response. It shows Apple doesn't care about their product and customers. They are there just to make money. Android is much better when compared to the problems we are all facing with iPhones now a days.

Same in my case. Visited several times to apple store. Replaced with new phone.

Still the issue remains same. It comes to an extend that calls are missed.

Apple needs to find a solution asap. Another 3 working in my organization has same issue.

Me and three colleagues have same issue. We have approached Apple Dubai and they replaced the phone. Again same issues. Apple should come up with a solution. After paying huge amount and we are suffering.

So the problem was persistent since I got the phone. When the problem occurs,i just restarted the phone as temporary fix and that stopped the problem for 2 mins but then again the problem started. So after using the above fix the problem was resolved.

The problem got worse with every call (not necessary days) until i restarted the phone.

I think sometime in March we can see 11.3 update. Its going to be a major update fixing all the major and minor issues, hopefully.

Yes I am using tempered glass, its uncomfortable but got to protect the phone.

Apple is sleeping on the incoming call issue with iPhone X. it shows how lethargic and careless they are. Even iOS 11.3 won't fix this issue as Apple is becoming worst in their products and support. This way Samsung will become No. 1 and Apple will lose the market share and business. Investors of Apple should look into this seriously and replace Mr. Cook with some better person who will launch better quality products and Services. Even the Apple Support people are arrogant and are not customer friendly.

Apple has seriously lost the plot & doesn’t care much on this! iPhone X supposedly the most advanced phone of Apple has some serious bugs & they don’t seem to wanting to solve anything. The customer care people are not even able to talk properly.

My first ever experience in Calling the customer support and to my surprise the support executive couldn’t even talk the language properly. Unfortunately it’s death of apple era if this is how they wish to continue