when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

While receiving incoming calls on iphonex. Its only ringing and vibrate. There is no display on first ring. Some time it display after 2-3 rings and some times there is only ringinig till end of call.

Posted on Dec 12, 2017 8:38 AM

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Posted on Feb 14, 2018 5:23 AM

Hi,

I was facing the same issue so I called apple customer care and they really helped in resolving the issue.

Please follow the steps below-

1) Turn your airplane mode on and off once.

2) Take your sim card out and insert it back while keeping the phone on.

3) Force restart your iPhone X (Push your volume up button for 1 second, then press your volume down button for 1 second and then press power/siri button until you see the apple logo, remove your finger as soon as you see the power button).

Note-My issue was resolved with this step.

4) Reset your network setting or reset all settings.(this will not delete the data but will reset few setting like wallpaper, ringtone and wifi setting).


PS-Apple is working on a fix and with next update they issue should be resolved but meanwhile resolve this.


Let me know if this works.

163 replies

Mar 14, 2018 7:18 AM in response to hiren118

I have the exact same problem. I have thousands of contacts in my address book. Could it be it’s trying to find the person in the address book to display their name and pic if assigned and it’s taking up to 5-7 rings before it can find it?


I find that to be the only possibility but when looking up contacts it’s fast so where’s the bottleneck?


I also have an iPhone X. Same problem occurred with my previous iPhone 6S.


Thanks to the initial person for bringing up this topic. It’s quite frustrating and people always ask “why does it take you so long to answer the phone”. It’s now getting embarrassing.


I also have a serious problem when adding a calander event. When I click location the phone freezes. Both again on 6S and X phones.


Also, I notice there’s no cashing of common words when typing. The predictive typing is just absurd. Pulls words in other languages from the notes field in my address book.


Any way to clear cash to try to resolve the problem?

Mar 16, 2018 7:05 AM in response to Ashok Panchal

It’s beyond Apple to solve this problem, they are accepting the issue but so many months and still unable to solve the issue. Does Apple have an amateur tech team? Do they need to get people from competing brands who obviously perform better these days.


Disappointed with this situation of Apple and I can repeatedly say Apple is going no where. And very soon they will launch a replacement phone to iPhone X and drop the market value of iPhone X

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when receiving incoming call on iphone x its only ringing and vibrate there is no display on screen

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