iPhone X Yahoo! email does not update

This just started happening. I get a good amount of emails throughout the day in my Yahoo mail box and now it is saying no new messages. When I go to a desktop, there clearly are new messages. I have tried different WIFI accounts, cell data, restarted the device, hard closed the mail app and uninstalled and reinstalled the email account. When I reinstalled it, it updated to show current emails, but will not update again.

iPhone X, iOS 11.1.2

Posted on Dec 12, 2017 1:05 PM

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Posted on Feb 17, 2018 11:50 AM

This worked for me. Thank you. I had to go to yahoo mail in my web browser, pull up my security settings, and enable 'Allow apps that use less secure sign in.' After this I was able to re-add my yahoo account to my Apple mail app.

110 replies

Mar 9, 2018 11:59 AM in response to anubhavy

I was having the same authentication error. Rather than using my normal password, did the following:


logged into Yahoo from web browser

went to account info --> account security

scroll down and select manage app passwords

generated a password for "iphone mail"

Used that password instead of my regular yahoo mail password. This allowed me to successfully add the smtp.mail.yahoo.com mail server as indicated in the above solutions.


Hope this helps you!

Mar 16, 2018 6:52 PM in response to KiltedTim

So I just got off the phone with Apple and a very nice gentleman has solved the problem for yahoo messages not coming in on my iPhone X.


Go to settings, accounts & passwords

Scroll down to Fetch New Data

Scroll down to the bottom and tap on every 15 minutes

Mine was ticked on automatically, this is obviously a new instruction on the iPhone 8 and X as my old iphone 5 does not have an automatic option.


Yahoo emails are coming in wonderfully now and I can delete the horrible yahoo app.


Hope this helps.

Mar 17, 2018 6:45 AM in response to peish9

So I just got off the phone with Apple and a very nice gentleman has solved the problem for yahoo messages not coming in on my iPhone X.


Go to settings, accounts & passwords

Scroll down to Fetch New Data

Scroll down to the bottom and tap on every 15 minutes

Mine was ticked on automatically, this is obviously a new instruction on the iPhone 8 and X as my old iphone 5 does not have an automatic option.


Yahoo emails are coming in wonderfully now and I can delete the horrible yahoo app.


Hope this helps.

Apr 6, 2018 12:02 PM in response to M_DN

As far as this one (setting manually for iMAP), yahoo did not allow the sign in:


Your account is currently not enabled to sign in from apps that do not meet modern security standards (ex. Older versions of mail and calendar apps such as Outlook). As a result, we prevented a sign in to your Yahoo account.

So then I went to Yahoo security settings

Update your Yahoo account information and settings | Yahoo Help - …

and set

Turn on Allow apps that use less secure sign in.

and now it is working. Anyway, to experiment I am leaving one Yahoo mail set like this, and one regular auto settings BUT with security settings set to allow less secure sign in. Will compare - so far, both are receiving all emails so it seems like the "less secure" setting is what matters, not so much the manual iMAP configuration.



Until this sorts out I would suggest regularly checking your email via web based yahoo tho.


Also, email received via the yahoo app on the iPhone arrives just fine and instantly, and you may add multiple yahoo emails there....

Feb 12, 2018 10:09 AM in response to the_mener

I’m pretty sure I have found a solution that works. I did the following about a week ago and the Apple mail app seems to be updating regularly now. There is a new software update 11.2.5. Do not update via WiFi. Update the software on your phone by plugging phone into computer and updating that way. This was a suggestion from Apple support many weeks ago but I had to wait until an update came out to try it. So far it seems to have fixed the issue!

Mar 19, 2018 2:22 PM in response to M_DN

I have changed my fetch setting - under accounts and passwords to “manual”. Working like a charm now. I just need to pull down and refresh when I want to check email. I realize some people would prefer to be notified, but I prefer reliability and long battery life, so I am ok with this. I am guessing this means that yahoo mail does not play well with Apple automatic refresh. So maybe not entirely Apple’s fault, but still Apple’s responsibility to resolve with yahoo.

By the way, I had tried the other auto settings such as 15minutes, but that also did not work.

Mar 28, 2018 7:56 AM in response to leonardifromjakarta

Don't recall giving any instructions but try this. I have removed yahoo account and add it manually using IMAP. Below are incoming and outgoing email settings.

Incoming Mail (IMAP) Server

  • Server - imap.mail.yahoo.com
  • Port - 993
  • Requires SSL - Yes

Outgoing Mail (SMTP) Server

  • Server - smtp.mail.yahoo.com
  • Port - 465 or 587
  • Requires SSL - Yes
  • Requires authentication - Yes


Haven't had any issue for past 4 days and counting.


Let me know how is that working for you.

Jan 24, 2018 6:54 AM in response to the_mener

This is what yahoo account provides..

Ways to securely access Yahoo Mail

By default, we block access to Yahoo Mail from outdated apps that could leave your account vulnerable. If we sent you an email indicating that your app is using outdated security protocols or you're unable to log in from an older app, you still have several options available to you.

Secure options to access Yahoo Mail

Give temporary access to outdated third-party apps

While you switch apps or update your app, you can give the old app temporary access. Just remember, this is not intended for permanent access and you'll want to turn it off afterwards.
  1. Sign in to Yahoo Mail.
  2. Go to your "Account security" settings.
  3. Turn on Allow apps that use less secure sign in.

Once the feature is turned on, you'll get regular alerts reminding you to turn it off. To do so, just follow the steps above and turn off "Allow apps that use less secure sign in."

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I also remarked that I have 3 yahoo accounts- the oldest one done years ago does not upgrade and in the internal look of it differs from newer ones that upgrade. I suspect here that various solutions works differently based upon that. I have used the Allow apps that use less secure sign in.... but I am not 100% satisfied...

IS YAHOO TRYING TO GET MORE PEOPLE PAY FOR THEIR ACCOUNT OR APP?

Mar 3, 2018 2:38 PM in response to tomfromchicago

I had a similar issue and then I found a workaround in this thread by disabling yahoo account key and then the secure email. You have to log into yahoo.com and change the above in your account settings. It works..also agree with you that this is a issue with X and not the old phones that Apple has to resolve immediately.


Good luck!!

Jan 15, 2018 12:38 PM in response to Valjmpey

I believe this is due to yahoo wanting to force people to use their APP, one needs to deactivate some security setting on one's yahoo account, which enables a "less secured" (says Yahoo) connection than via their app. Once done.. seems to work.. for how long? I have one yahoo account that still keeps feeding okay while the other does not. However I am still unhappy because the IPhone shows that account as "yahoo!" instead of account name... grr..

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iPhone X Yahoo! email does not update

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