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iCloud Terms and Conditions - Cannot Accept

Just got a new iPhone X and restored the data from my old iPhone 6 Plus to it. All is well except that I'm unable to accept the new iCloud Terms and Conditions. I click on the link under settings, click Agree twice to the terms, and it does nothing. Now it's popping up notifications regularly to agree to the terms, but I can't. What needs to be done?

Posted on Dec 12, 2017 9:32 PM

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Question marked as Top-ranking reply

Posted on Dec 13, 2017 10:04 AM

Hi quixotic68,

Thank you for visiting Apple Support Communities.

It looks like you restored a backup to your iPhone X and since then you're not able to accept updated iCloud Terms and Conditions. Let's see if we can resolve this together. Here are some troubleshooting steps to start with:

First, make sure to restart your iPhone (if you haven't already.) -- Restart your iPhone, iPad, or iPod touch

Next, check and see if Restrictions are enabled on your device. -- Use parental controls on your iPhone, iPad, and iPod touch

If so, disable restrictions and try accepting the iCloud Terms and Conditions again.

If Restrictions are not enabled, or that step doesn't solve it, next try signing out of iCloud. Once you're signed out, restart your iPhone, and then sign back in to iCloud. For help with signing out/in to iCloud, see the following Support articles:

Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support

Sign in with your Apple ID - Apple Support


Let us know if any of these steps help.

Best Regards.
36 replies

iCloud Terms and Conditions - Cannot Accept

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