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Level 1

28 points

IOS 11 Mail Signature Image not displayed in Mail

How do I correctly add a image into my mail signature?

I have added a new signature for my work email through Settings. I copied the company image that I wanted underneath my signature from Photos and it appears correctly in Settings.

However - when I compose an email the text for the signature appears but the space where the image should be is just a very small blank square.

What am I doing wrong?!

iPad Pro Wi-Fi, iOS 11.2

Posted on Dec 12, 2017 10:40 PM

Best reply

CheesedOffWithIT

Level 1

11 points

Posted on Apr 13, 2018 7:37 AM

Same here. Latest iOS. New iPhone 6s. Signature with logo ok until a few days ok. Now will work briefly then get ‘null’ box.

This is not good for business.

C’mon Apple, how would you feel if your logo was replaced by:

(This seems more of an issue when wanting to share a photo, webpage etc via email.)

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16 replies

Miguel40

Level 1

13 points

Aug 16, 2018 5:36 AM in response to harry255

Try using an image which is not in the .gif format.

I used the .png format and it seems to be working.

IOS 11 Mail Signature Image not displayed in Mail