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Question: icloud emails disapear


My wife uses icloud for her emails and is having a very strange problem. Emails are displayed in the left hand part of the page on her Mac but when she clicks on certain emails to open them they just disappear altogether. She hasent read them and they are not in spam, junk trash etc. She is now worried she is missing important work emails.

Has anyone had this problem and got a fix?

Posted on


Dec 14, 2017 1:10 PM in response to sawestwood In response to sawestwood

Try rebuilding the mailbox.

Rebuild mailbox

If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.

Reindex messages For El Capitan, try looking in V3. Sierra use V4. High Sierra use V5.

Reindex messages (2) See post by Linc Davis

Dec 14, 2017 1:10 PM

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Question: icloud emails disapear