Can someone PLEASE PLEASE HELP ME.
Could someone (apple staff) please help me. Im having all kinds off problems with my iMac and I just don't know what is wrong with it and I have no idea what do I have to do to fix it.
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-17 05:37:01
Download EtreCheck from https://etrecheck.com
Runtime: 1:37
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Description:
Anonymous UUID: ACE148EB-1D5E-3CE6-D653-686ADB41F3FC
Sun Dec 17 04:14:40 2017
*** Panic Report ***
panic(cpu 6 caller 0xffffff800ad6f2e9): Kernel trap at 0xffffff7f8dd89492, type 6=invalid opcode, registers:
CR0: 0x000000008001003b, CR2: 0x000000010fb8f474, CR3: 0x0000000631a6e05e, CR4: 0x00000000003627e0
RAX: 0xffffff8042153100, RBX: 0xffffff805baf0a00, RCX: 0xffffff7f8e2567f8, RDX: 0x0000000000000003
RSP: 0xffffff9ae1b03788, RBP: 0xffffff9ae1b037a0, RSI: 0xffffff8042153100, RDI: 0xffffff805baf0a00
R8: 0x000000000000ffff, R9: 0x0000000000000001, R10: 0x000000001a695471, R11: 0xffffff80161a8320
R12: 0xffffff8060b94870, R13: 0x0000000000000001, R14: 0xffffff8060b9487c, R15: 0xffffff805a638ac0
RFL: 0x0000000000010286, RIP: 0xffffff7f8dd89492, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010fb8f474, Error code: 0x0000000000000000, Fault CPU: 0x6, PL: 0, VF: 0
Backtrace (CPU 6), Frame : Return Address
0xffffff9ae1b03230 : 0xffffff800ac505f6
0xffffff9ae1b03280 : 0xffffff800ad7d604
0xffffff9ae1b032c0 : 0xffffff800ad6f0f9
0xffffff9ae1b03340 : 0xffffff800ac02120
0xffffff9ae1b03360 : 0xffffff800ac5002c
0xffffff9ae1b03490 : 0xffffff800ac4fdac
0xffffff9ae1b034f0 : 0xffffff800ad6f2e9
0xffffff9ae1b03670 : 0xffffff800ac02120
0xffffff9ae1b03690 : 0xffffff7f8dd89492
0xffffff9ae1b037a0 : 0xffffff7f8dd8923a
0xffffff9ae1b03800 : 0xffffff7f8dd84a16
0xffffff9ae1b038c0 : 0xffffff7f8cc11d31
0xffffff9ae1b03930 : 0xffffff7f8cc117d7
0xffffff9ae1b03950 : 0xffffff7f8cc13bfb
0xffffff9ae1b03990 : 0xffffff7f8dd893e0
0xffffff9ae1b039b0 : 0xffffff7f8cc063f2
0xffffff9ae1b039f0 : 0xffffff7f8cc081d2
0xffffff9ae1b03a30 : 0xffffff7f8cbff9ae
0xffffff9ae1b03ac0 : 0xffffff800b2bb009
0xffffff9ae1b03b20 : 0xffffff800b2b91a0
0xffffff9ae1b03b70 : 0xffffff800b2c1e47
0xffffff9ae1b03cb0 : 0xffffff800ad29844
0xffffff9ae1b03dc0 : 0xffffff800ac55c30
0xffffff9ae1b03e10 : 0xffffff800ac32cbd
0xffffff9ae1b03e60 : 0xffffff800ac45b7b
0xffffff9ae1b03ef0 : 0xffffff800ad5952d
0xffffff9ae1b03fa0 : 0xffffff800ac02926
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(376.6)[5F8F39B4-41AB-3263-9867-D0FAF9BBD2A E]@0xffffff7f8cbfa000->0xffffff7f8cc8ffff
dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[58669FC2-CC90-3594-AD69-DB89B9 23FD20]@0xffffff7f8bd06000
dependency: com.apple.iokit.IOSurface(209.2.2)[AE58720D-7079-388F-AD95-FD2366F98F8D]@0xffff ff7f8cbde000
dependency: com.apple.iokit.IOPCIFamily(2.9)[C08F7FC1-78A4-3A1B-BFE2-C07080CF2048]@0xffffff 7f8b494000
dependency: com.apple.iokit.IOGraphicsFamily(517.22)[2AEA02BF-2A38-3674-A187-E5F610FD65B7]@ 0xffffff7f8bd40000
com.apple.kext.AMDRadeonX4000(1.6)[1085F995-C89E-356B-B07B-29517534C345]@0xffff ff7f8dd74000->0xffffff7f8e5f6fff
dependency: com.apple.iokit.IOSurface(209.2.2)[AE58720D-7079-388F-AD95-FD2366F98F8D]@0xffff ff7f8cbde000
dependency: com.apple.iokit.IOPCIFamily(2.9)[C08F7FC1-78A4-3A1B-BFE2-C07080CF2048]@0xffffff 7f8b494000
dependency: com.apple.iokit.IOGraphicsFamily(517.22)[2AEA02BF-2A38-3674-A187-E5F610FD65B7]@ 0xffffff7f8bd40000
dependency: com.apple.iokit.IOAcceleratorFamily2(376.6)[5F8F39B4-41AB-3263-9867-D0FAF9BBD2A E]@0xffffff7f8cbfa000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
17C88
Kernel version:
Darwin Kernel Version 17.3.0: Thu Nov 9 18:09:22 PST 2017; root:xnu-4570.31.3~1/RELEASE_X86_64
Kernel UUID: 87641697-A3DD-30C4-B010-E65ECE57550B
Kernel slide: 0x000000000a800000
Kernel text base: 0xffffff800aa00000
__HIB text base: 0xffffff800a900000
System model name: iMac17,1 (Mac-B809C3757DA9BB8D)
System uptime in nanoseconds: 747679118775
last loaded kext at 244227959767: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f91dc3000, size 69632)
last unloaded kext at 78372874770: com.apple.driver.AppleIntelLpssGspi 3.0.60 (addr 0xffffff7f8dd1c000, size 45056)
loaded kexts:
com.globaldelight.driver.Boom2Device 1.2
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AppleTopCaseHIDEventDriver 127
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.AGPM 110.23.24
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyDriver 280.12
com.apple.driver.AppleGraphicsDevicePolicy 3.16.21
com.apple.AGDCPluginDisplayMetrics 3.16.2
com.apple.driver.AppleHDA 280.12
com.apple.driver.AppleHV 1
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.kext.AMDFramebuffer 1.6.0
com.apple.iokit.IOBluetoothSerialManager 6.0.2f2
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleIntelSKLGraphics 10.3.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.kext.AMDRadeonX4000 1.6.0
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.kext.AMD9000Controller 1.6.0
com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.2f2
com.apple.driver.eficheck 1
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.AppleMCCSControl 1.5.3
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.3.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.filesystems.apfs 748.31.8
com.apple.filesystems.hfs.kext 407.30.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleSDXC 1.7.6
com.apple.iokit.AppleBCM5701Ethernet 10.3.1
com.apple.driver.AirPort.BrcmNIC 1220.28.1a3
com.apple.driver.AppleAHCIPort 329
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.driver.AppleHIDKeyboard 203
com.apple.driver.AppleMultitouchDriver 1204.13
com.apple.driver.AppleInputDeviceSupport 1201.8
com.apple.driver.AppleHSBluetoothDriver 127
com.apple.driver.IOBluetoothHIDDriver 6.0.2f2
com.apple.kext.triggers 1.0
com.apple.driver.AppleGraphicsControl 3.16.21
com.apple.driver.DspFuncLib 280.12
com.apple.kext.OSvKernDSPLib 526
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IONDRVSupport 517.22
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.kext.AMDSupport 1.6.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.2f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.2f2
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2
com.apple.iokit.IOBluetoothFamily 6.0.2f2
com.apple.driver.AppleHDAController 280.12
com.apple.iokit.IOHDAFamily 280.12
com.apple.driver.AppleThunderboltEDMSink 4.1.2
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOAcceleratorFamily2 376.6
com.apple.iokit.IOSurface 209.2.2
com.apple.AppleGPUWrangler 3.16.2
com.apple.AppleGraphicsDeviceControl 3.16.21
com.apple.iokit.IOGraphicsFamily 517.22
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleUSBAudio 311.9
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.6.3
com.apple.iokit.IOAHCIBlockStorage 301.20.1
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.30.2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.30.4
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.30.1
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 650.5
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMCRTC 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
EOF
Model: iMac17,1, BootROM IM171.0110.B00, 4 processors, Intel Core i7, 4 GHz, 24 GB, SMC 2.34f2
Graphics: AMD Radeon R9 M395X, AMD Radeon R9 M395X, PCIe, 4 GB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1867 MHz, 0x00, -
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343531533642465238412D52442020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1867 MHz, 0x00, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)
Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE SSD SM0512G, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB2.0 Hub
USB Device: DUALSHOCK®4 USB Wireless Adaptor
USB Device: HD-LCU3
USB Device: HD Webcam C615
USB Device: Samson Meteor Mic
Thunderbolt Bus: iMac, Apple Inc., 28.1
Hardware Information: ⓘ
iMac (Retina 5K, 27-inch, Late 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac17,1
1 4 GHz Intel Core i7 (i7-6700K) CPU: 4-core
24 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 0/DIMM1
8 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM1
8 GB DDR3 1867 MHz ok
Handoff/Airdrop2: supported
Wireless: en1: Unknown
iCloud Quota: 118.11 GB available
Video Information: ⓘ
AMD Radeon R9 M395X - VRAM: 4 GB
iMac 5120 x 2880
Disk Information: ⓘ
APPLE SSD SM0512G disk0: (500.28 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
(disk0s2) <not mounted> [APFS Container]: 500.07 GB
USB Information: ⓘ
USB30Bus
Broadcom Corp. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
USB2.0 Hub
Sony Interactive Entertainment DUALSHOCK®4 USB Wireless Adaptor
BUFFALO HD-LCU3
External HDD disk2: (2 TB)
EFI (disk2s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB
HD-LCU3 (disk2s2 - Case-sensitive Journaled HFS+) /Volumes/HD-LCU3 : 2.00 TB (705.14 GB free)
HD Webcam C615
Samson Technologies Samson Meteor Mic
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) / [Startup]: 500.07 GB (298.86 GB free)
Physical disk: disk0s2 500.07 GB (298.86 GB free)
(disk1s2) <not mounted> [Preboot]: 500.07 GB
Physical disk: disk0s2 500.07 GB
(disk1s3) <not mounted> [Recovery]: 500.07 GB
Physical disk: disk0s2 500.07 GB
(disk1s4) /private/var/vm [VM]: 500.07 GB
Physical disk: disk0s2 500.07 GB
System Software: ⓘ
macOS High Sierra 10.13.2 (17C88) - Time since boot: less than an hour
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Applications/Astrill.app
[not loaded] com.astrill.astrill.kext (20111101) [Lookup]
[not loaded] com.astrill.macproxy.kext (2.0.9 - SDK 10.11) [Lookup]
/Applications/ExpressVPN.app
[not loaded] com.expressvpn.splittunnel (1.0.2 - SDK 10.12) [Lookup]
/Library/Extensions
[loaded] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.12) [Lookup]
System Launch Agents: ⓘ
[not loaded] 9 Apple tasks
[loaded] 181 Apple tasks
[running] 100 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 36 Apple tasks
[loaded] 189 Apple tasks
[running] 105 Apple tasks
User Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-11-14) [Lookup]
[not loaded] com.hp.devicemonitor.plist (HP Inc. - installed 2017-11-22) [Lookup]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-12-17) [Lookup]
User Login Items: ⓘ
Spotify Application - Hidden
(/Applications/Spotify.app)
iTunesHelper Application (Apple, Inc. - installed 2017-12-07)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Boom2Daemon SMLoginItem - Hidden (Apple, Inc. - installed 2017-11-14)
(/Applications/Boom 2.app/Contents/Library/LoginItems/Boom2Daemon.app)
Internet Plug-ins: ⓘ
QuickTime Plugin: 7.7.3 (installed 2017-12-07)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Time Machine not configured!
Top Processes by CPU: ⓘ
3% Activity Monitor
2% kernel_task
1% fontd
0% sysmond
0% hidd
Top Processes by Memory: ⓘ
1.57 GB kernel_task
266 MB Spotify Helper
199 MB mds_stores
153 MB Activity Monitor
145 MB iTunes
Top Processes by Network Use: ⓘ
Input Output Process name
2 MB 71 KB Spotify
68 KB 26 KB cloudd
17 KB 14 KB mDNSResponder
5 KB 7 KB apsd
4 KB 1 KB assistantd
Top Processes by Energy Use: ⓘ
4.86 WindowServer
1.66 Finder
1.18 launchd
1.14 Spotify
Virtual Memory Information: ⓘ
19.35 GB Available RAM
16.30 GB Free RAM
4.65 GB Used RAM
3.05 GB Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Thor Antivirus: 1.3.6 (installed 2017-12-03)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-17 05:32:46 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions:
com.globaldelight.driver.Boom2Device 1.2
2017-12-17 05:32:44 Last shutdown cause: 6 - Unknown
2017-12-17 05:24:08 Google Chrome.app Crash [Open]
Cause: terminating with uncaught exception of type std::length_error: vector
abort() called
iMac with Retina 5K display, macOS High Sierra (10.13.1)