iMessage - messages arriving in wrong order

Hi, just realized that during conversations on iMessage the ordering is not correct. When I ask question and sb reply to it quickly, the answer is being displayed before my question in conversation. Anybody have the same issue and know any resolution ?

Posted on Dec 16, 2017 2:49 PM

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Posted on Jan 13, 2018 1:29 PM

I contacted Apple and received following advice. Just be warned: You will lose connection and password to wifi, so be sure to be ready for that. (Although my phone found the wifi just fine after logged back in).

The order is important.

In settings, Turn off FaceTime. Turn off iMessage. Sign out of iCloud at bottom of name screen in Settings.

Go to Settings>General>Reset>Reset Network settings.

Once have reset network. Log back into iCloud. Turn on FaceTime. Turn on iMessage.

IF this is too confusing, call Apple tech at 1-800-MYAPPLE. Had to wait awhile, but got great person that walked me through. So far, this has fixed it.

283 replies
Question marked as Top-ranking reply

Jan 13, 2018 1:29 PM in response to Streetspy

I contacted Apple and received following advice. Just be warned: You will lose connection and password to wifi, so be sure to be ready for that. (Although my phone found the wifi just fine after logged back in).

The order is important.

In settings, Turn off FaceTime. Turn off iMessage. Sign out of iCloud at bottom of name screen in Settings.

Go to Settings>General>Reset>Reset Network settings.

Once have reset network. Log back into iCloud. Turn on FaceTime. Turn on iMessage.

IF this is too confusing, call Apple tech at 1-800-MYAPPLE. Had to wait awhile, but got great person that walked me through. So far, this has fixed it.

May 21, 2018 11:09 AM in response to Streetspy

I think I solved it. The clock from my iPhone vs my Mac was 45 seconds behind. So all texts that I sent from my computer where 45 seconds before, therefore the answer that was sent at the same time, came in with a different time that is why it was places before the actual question (it seems that the iPhone app dictates de Mac app). You have to sync both clocks and the problem solves immediately. Hope this helps. It was driving me crazy.

Jan 11, 2018 1:29 PM in response to Streetspy

I posted this in another apple discussion thread, it appears to be fixing it for people.


Something that I found interesting is that my apple watch shows the iMessages in the correct order but my iPhone does not.


Following these steps worked for me, which are:

1. Turn off set automatically under date/time

2. At this point I changed the time to one minute early

3. Turn on set automatically.

4. Restart iPhone


At this point, iMessages in the past were out of order, but all future ones were coming in correctly.


Hope this helps.

Apr 21, 2018 2:53 AM in response to Streetspy

Ok so the problem is the following:

When texting and leave the cursor blinking your reply will appear before the answer of the other person no matter who wrote what first. The time of your message is recorded as the time the cursor started blinking.

That’s why it happens only in quick texting and the app remains open

The solution is to tap somewhere else after you reply so that the text box is deselected

Pretty annoying let’s hope it will change at a further update

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iMessage - messages arriving in wrong order

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