Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

error code 0x80004005 trying to burn a cd

Trying to burn a music cd and i get and error code error 0x80004005. Do you known why. It is on on laptop running windows10

null-OTHER, Windows 10

Posted on Dec 18, 2017 10:29 AM

Reply
Question marked as Best reply

Posted on Dec 27, 2017 11:45 AM

There would appear to be a general issue burning from iTunes 12.7.2.x for Windows.


A workaround is to uninstall iTunes then download and install one of the following as appropriate:


I expect it will be fixed in the next release.


tt2

73 replies
Question marked as Best reply

Dec 27, 2017 11:45 AM in response to TamalitaTheGreat

There would appear to be a general issue burning from iTunes 12.7.2.x for Windows.


A workaround is to uninstall iTunes then download and install one of the following as appropriate:


I expect it will be fixed in the next release.


tt2

Jan 2, 2018 2:58 PM in response to Getitright2

As Turing stated in his post, you need the October 2017 version of itunes (12.7.1), the current version (12.7.2) is glitched.

uninstall itunes 12.7.2

(try rebooting between the uninstall and reinstall?)

use his link to reinstall 12.7.1


my files were all still there, but backing up is always good insurance against loss.


turingtest2 Dec 27, 2017 11:45 AM in response to TamalitaTheGreat

User uploaded file Level 10 (112,390 points)

User uploaded file


iPad

Dec 27, 2017 11:45 AM in response to TamalitaTheGreat

There would appear to be a general issue burning from iTunes 12.7.2.x for Windows.


A workaround is to uninstall iTunes then download and install one of the following as appropriate:

Jan 11, 2018 7:47 PM in response to beneblue

No, uninstall iTunes from the programs (apps) and features control panel then download and install one of the following as appropriate:

Your library will be left alone. That said you really ought to Backup your iTunes for Windows library with SyncToy or some similar method.


tt2


<This is a Direct Download Link>

Dec 24, 2017 9:26 PM in response to Tracystires

I will save you the 2 hours I just spent on the phone with iTunes (un)support. There is a problem with the update. It took burning through 8 perfectly good CD's going through Apple's dog-and-pony show so they could tell me "yes, there's nothing wrong with your CD burner." Duh. I had to go through 3 levels of customer disservice before somebody speaking middle-management corporate speak finally admitted it. So until Apple fixes it, there's nothing anyone can do about it.

Dec 26, 2017 10:22 AM in response to Tracystires

The current version of iTunes will not work with disc burning, don't bother trying. If you're on windows, do this instead.


1) Open Windows Media Player


2) In the top left bar select Organize -> Manage Libraries -> Music


3) Select "Add" on the right hand side to add your iTunes music files to Windows Media Player, the address should be something like this: C:\Users\Username\Music\iTunes\iTunes Media\Music


4) Your iTunes music should now show up in your Windows Media Player library, you can now use the Windows Media Player burn system which is very easy and works perfectly.


5) Make wonderful CD gifts for your family and friends and proceed to jam our to your favorite holiday tunes 😀

Dec 20, 2017 5:45 PM in response to Tracystires

Hi Tracystires,

I understand that you get an error when you try to burn a CD using iTunes on your Windows 10 laptop, and I'm happy to provide some help for this.

I recommend that you go through all of the tips in the article below to help with this:

iTunes for Windows: If you have trouble burning a disc

Thanks for using the Apple Support Communities. Cheers!

Feb 14, 2018 5:33 AM in response to Sesquipod

Apple Software Update can occasionally fail to pick up on new releases.


There was a general issue burning CDs with iTunes 12.7.2.x for Windows at anything over 2x speed.

iTunes 12.7.3.46 for Windows appears to burn CDs normally at full speed and with mixed formats.

It can be downloaded from https://www.apple.com/itunes/download/. Some regional sites may supply an older version.

When burning or printing use the right-click context menu on the playlist in the sidebar. File > Burn Playlist to Disc still seems to be unreliable and may attempt to burn the wrong list.


tt2

Dec 22, 2017 3:17 AM in response to Tracystires

I have this too, I just updated to the newest version of itunes, then I tried to burn a disk, I am making cds for my kids for the car, and it burns one song and then I get the error code 0x80004005.

I wasted 10 CD's trying to do it. :-(
Just called apple, I was told that the new version of itunes will no longer let you burn your playlists to CD, even if you bought the songs from itunes. Copyright apparently. so the newest version will let you try to burn, but crash and make you waste loads of blank cds. Just had a very frustrating phone call with apple.... GRRRRRR

I cant use my ipod in the car, I burn my playlists to CD like I have done for years, and now I cant, what a waste of money buying albums from itunes :-(



Anyone know another way I can burn tracks to cd? its for a special christmas pressie!!


Dec 29, 2017 4:32 AM in response to Tracystires

Causes of Error 0x80004005

Corrupt download or incomplete installation of Windows Disc Image Burner software.

Corruption in Windows registry from a recent Windows Disc Image Burner-related software change (install or uninstall).

Virus or malware infection that has corrupted Windows system files or Windows Disc Image Burner-related program files.

Another program maliciously or mistakenly deleted Windows Disc Image Burner-related files.

Runtime Errors such as “Error 0x80004005” can be caused by a variety of factors, so it is important that you troubleshoot each of the possible causes to prevent it from recurring.


nothing to do with itunes

error code 0x80004005 trying to burn a cd

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.