Xxrain2004xx Author

Level 1

36 points

IOS 11.2.1 "No service/searching"

After downloading IOS 11.2.1 yesterday my iphone continuously cycles between "No Service" and "Searching."

I've tried turning the phone off and on several times. I've also reset the network settings and ejected and reinserted the SIM card. Eventually my service comes back for a few hours only for it to drop again.

When I went to the verizon store I purchased my phone from I was told that they have had 50+ people come into the store today with the same problem and there was nothing they could do as it was a bug that has affected the antenna.

How can I get this fixed? Is there going to an additional update to fix this issue?

iPhone 7, iOS 11.2.1

Posted on Dec 18, 2017 6:47 PM

Top-ranking reply

sguidosa

Level 1

4 points

Posted on Jan 6, 2018 10:48 AM

To downgrade iOS11.2.1 to 11.2 only (as long as Apple is still officially signing the 11.2 version)...

On your pc or mac, go to iDownloadblog.com then select their Downloads tab, scroll down to the iPhone section & select the specific iOS 11.2. version for your specific iPhone model. Then select Go & download that specific .ipsw file to your pc or mac desktop.

Once downloaded, connect your iphone via usb cable & open your latest version of iTunes, then *fully backup* your iPhone first, then after it's done, while pressing & holding the Shift key on pc, select Restore tab in iTunes & pick the specific downloaded iOS11.2 version now saved on your desktop (if you don't press the shift key on the pc, iTunes will only download & restore the latest iOS version).

Once the Restore process is finished, your iPhone should then be on iOS11.2. Now set your phone up as a New phone first, then afterward, you can then restore data from your correct backup date. This process will work the same for any iOS downgrade as long as Apple is still allowing/signing that specific version (usually for only a few weeks after every iOS update).

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76 replies

evilipoo

Level 1

4 points

Feb 26, 2018 3:22 PM in response to Xxrain2004xx

Has anyone heard if there is any sort of solution for 6S users yet?

I was out for a walk today in an area were there is pretty good service and could not even send myself a reminder because I could not get connected to my network.

Thanks in advance.

Mar 3, 2018 8:10 AM in response to Xxrain2004xx

Same problem here. I took it to my local Verizon store and they said it was dead. Since my job depends on my ability to use my phone I bought a new one. I didn’t connect the issue with an update I ran until the next day. I’ll be ****** if I bought a new one because apple killed mine.

Mar 30, 2018 9:53 AM in response to evilipoo

I still have no service after 11.3 update. After update I reset network settings, then all settings and still no service. A couple weeks ago my cell service started working again out of the blue but it only lasted one day before my iPhone 6 went back to no service.

grifter2

Level 1

4 points

Apr 19, 2018 8:30 PM in response to Xxrain2004xx

i applied update 11.3 today and i am in the same boat as everyone else, my working iPhone 6 is now a boat anchor. I tried to factory reset, still broken, tried a new sim, tried resetting networking, tried hard booting, nothing works. The phone was working fine, after the new update was applied it was immediately dead. Will bring it to the apple store tomorrow but if buying a new iPhone is the solution, i will buy a new phone, but it wont be an iPhone.

May 14, 2018 5:35 PM in response to mmi2good

My signal did that briefly a few times but since it has no signal (going on for several months now). Apple did contact me finally after seeing my comments and pulled some logs off my phone but it's been quiet now and no fix in the horizon. Phone replacement coming for me in a couple weeks and it won't be Apple.

May 15, 2018 3:23 PM in response to Xxrain2004xx

It is an intentional “tricky” move from Apple by forcing you to come up a replace.

My iPhone 7 was reset twice and it work ok for 30 mins to two hours then it would cycle back into the same problem.

They said it is an antenna issue; but it is NOT otherwise it would not work for as long as two hours.

Long story short “it is a cheap trick from Apple to increase sales” ; I depend on my phone for my businesses and cannot take the time for a long back & forth battle to show they did damage intentionally my phone.

Dec 21, 2017 5:55 AM in response to Xxrain2004xx

I have the same issue, a new sim card worked for two days. Have been dealing with this for six days now. They need to get this resolved.

mndag

Level 1

4 points

Dec 21, 2017 9:11 AM in response to Xxrain2004xx

Have had this issue for 4 days. No service/searching. Tried all of the fixes here including restore and nothing.

https://discussions.apple.com/article/HT201415

Hope a fix comes soon.

Jan 5, 2018 7:31 PM in response to sguidosa

Hello i have the same problem with my iPhone 6 , it was working fine after the update .... can you tell me how to do the downgrade

mndag

Level 1

4 points

Jan 10, 2018 7:50 AM in response to mndag

Updated to 11.2.2. And still no service/searching. I’m done with apple. Getting a new phone that is not made by you. Way to go, apple, way to go.

rezonanc

Level 1

9 points

Jan 10, 2018 8:26 AM in response to mndag

Have you tried the “Reset Network Settings” option? This fixed the issue for me.

mndag

Level 1

4 points

Jan 10, 2018 12:05 PM in response to rezonanc

Ive tried everything in this thread and everything here https://discussions.apple.com/article/HT201415

And nothing has worked. Always no service or searching. Bye bye iphone. Never again.

Kimenz

Level 1

4 points

Jan 13, 2018 2:57 PM in response to evilipoo

This may be incorrect but I don’t think there are apple “signed“ copies of older OS systems available. So this may be a reason why it is not working. Apple is not making available older versions...

Jan 23, 2018 8:43 AM in response to Mohamed@Libya

same issue

evilipoo

Level 1

4 points

Jan 24, 2018 10:44 AM in response to jerrymouse79

Yep, smells of battery/antennagate, don't it?

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IOS 11.2.1 "No service/searching"