Ever Since I updated to iOS 11.2.1 my messages do not show in correct order Ive tried restart manually setting time and 24hr time. Nothing seems to fix this issue driving me nuts constantly missing text because overlooking. They are showing as if they were received before other messages. Common Apple your killing me how can I keep speaking so highly of you when lately you've been letting me down.
iPhone 6s, iOS 11.2.1
This is the weird timestamp example. Notice the time at the top of the phone versus the timestamp to my outgoing message. Also my friends reply was placed above my message. This is just crazy and driving me nuts. I'm hoping everyone on this thread is submitting a bug report to Apple
Apple - Support - System Status
It seem the problem isn cause by iMessage Service, but iOS/Message app itself.
i meet this problem both of my MacBook Air & iPhone 7, all of which is running the newest OS version...
it is so F***ING annoying.
Hello,
I had same issue. And i solved it easy:
It will restart your phone. All messages will show correctly.
No unfortunately nothing I have tried has worked. Driving me insane hopefully they fix this vwith next update. I believe its related to the seconds in the tome settings in the code. It seems that if it is a message recieved within same minute they get placed together but seconds arent written in.
This can't be a carrier issue as this issue is spread across several carriers. I live in a household who uses both AT&T and Verizon and we all are experiencing this.
WiFi connection makes no difference. Apps, software, soft resets have all been done and verified.
Person A sends text message - shows as delivered.
Person B responds. Within 1-3 minutes
Shows as;
Person B
Person A
Having worked for Verizon for 6 years, seeing copious mysterious problems and diagnoses, this issue by its characteristics cannot be any of the networks at fault.
I just got off the phone with Advanced Support from Apple and Now have mine working.
If you go into Settings > General > Date & Time > Turn off Set Automatically for about 10-15 seconds and turn it back on.
I did this and have now tested it with a new message thread as well as an exiting message thread with two people that I have had the problem with and it is now working correctly.
Screenshots of me annoying my wife:
This is from the Macbook Pro, I originally sent them from this machine. These are OUT of order, the first 2 messages should be "U get?" and "U get":
These are the same messages as displayed on my iPhone 6s, they are in the correct order that I sent them in with "U get?" and "U get" in the right spot:
Having the same problem too. Not sure if it started with 11.2 or 11.2.1. Force close Messages app helps temporarily only- prior message order is restored in the view, but new incoming messages are continuing to be displayed out of order. It seems like the symptom described by the other user - messages received within the same minute are mis-ordered? Please check into this asap, Apple. (IPhone 7 Plus)
This happened to me yesterday and I was confused for a minute since it has never happened to me before either. I tried numerous methods and tricks to get it fixed and finally I did manage to fix it. I've also written a quick step-by-step guide on how to fix when iMessage/Text Messages out of order on iPhone to help others who face such similar situation.
Here's an excerpt from the guide:
6 Simple Ways to Fix iPhone Stuck in Headphones Mode
1. Force Close Your Messages App.
The first thing that you should do is simply to force-quit your Messages app. (If ever an app is not working or seems not alright, try force-closing it and it should would work)
If you're on an iPhone X:
Step 1: Just swipe up from the bottom of your screen, and then hold for a second, then release to open your app switcher (your background-running apps/app history).
Step 2: Done? Great! Once you’ve done that all you have to do is just long press on your Messages app and then hit that red X button or swipe up on it to Force Close it.
If you're on an iPhone 8, 7, 6 or older:
Step 1: Just simply double tap on your Home button and then swipe up on your Messages card to remove it.
You can now try using your Messages app again and your messages now should be arranged in the correct order.
If that has not worked, then try to ...
2. Restart Your iPhone.
We rarely ever completely shut down our iPhones because we need it almost every time.
So when if something seems off or is not working on your iPhone you should give it a quick restart which gets it back on track.
Here’s how you can restart your iPhone.
If you're on an iPhone X:
Step 1: To shut down, hold your Side button whilst you hold on to one of your Volume keys.
Step 2: You will see Slide to power off. Turn it off and back on again. Done.
Note
You can also jump into your Settings app and then General and tap on Shut Down.
If you're on an iPhone 8, 7, 6 or older:
Step 1: To shut down hold your Side button until you see Slide to power off. Turn it off and back on again. Done.
Now try opening your Messages app and see if your messages are in the correct order.
3. Hard Reset Your iPhone.
A hard reset ain’t that really hard to understand. Just think of it as how you normally restart your iPhone but with this it clears more of your device’s unwanted garbage memory. (it’s NOT your storage. You won’t lose any of your data).
Sweet. So here’s how you do it:.
If you’re on an iPhone 8, 8 Plus or on iPhone X:
Step 1: Quickly press and release your Volume Up button then press and release your Volume Down button.
Step 2: Then, press and hold your Power button (iPhone 8 or 8 Plus) or your Side button (iPhone X). Hold it until the Apple logo appears on the screen.
Done.
If you’re on an iPhone 7 or 7 Plus:
Step 1: Go ahead and press the Power button and your Volume Down button at the same time. Hold it for at least 20 seconds until the Apple logo appears on the screen.
Done.
If you’re on an iPhone 6S or older:
Step 1: Go ahead and press and hold your Power button together with your Home button at the same time. Hold it for at least 20 seconds until the Apple logo appears on the screen.
Done.
Now once your iPhone has restarted, you can try your Messages app once again to see if it has worked.
4. Reboot Automatic Date/Time Settings.
You might be asking:
“How the heck is changing the datetime has to do with fixing how the Messages appear?”
Well, here’s the thing: I can’t give you a straight up answer for how it works but what I can tell you is that it is a legit solution. According to user erikbock who had the same messages out of order problem posted in the Apple support forums and Apple got back suggesting to do this method.
The user suggested it has worked for him and it solved his iMessages problems.
Here’s how you can do it.
Step 1: Jump into your Settings app and then tap General.
Step 2: Next tap on Date & Time.
Step 3: Now here’s what you do: Do you see Set Automatically? Alright turn off the slider next to it and wait for about 10-15 seconds.
Step 4: Finally, enable the setting back and then check if it has solved the problem.
If that has not worked either then..
5. Toggle your iMessage On & Off.
You tried everything above and you find it still hasn’t worked, but wait there’s on more method you haven’t tried just yet.
This time you’re going to restart your iMessage itself.
Your iMessage can actually be disabled, which doesn’t mean it stops all incoming text messages but instead the text messages you get are not iMessages but instead regular messages (the ones with the green bubbles).
Here’s how you can do it:
Step 1: Go ahead into your Settings app and then tap on Messages.
Step 2: The very first thing on the page you will see is iMessage. All you have to do is just disable this setting by switching off the slider next to it (just like you did in the previous Method 4) and wait for about 10-15 seconds.
Step 3: Finally, enable it back and then jump into your Messages app and check if the problem is fixed.
Done.
6. Reset All Settings
Please back up your iPhone before going through with this method.
This is your last resort. A last ditch effort that will hopefully defeat the annoying problem once and for all.
This method is basically involves you resetting all your settings.
That includes your saved Wi-Fi passwords, dictionaries, Bluetooth connections, Apple Pay etc. every setting you’ve set since the start will be restored back to its factory settings (to how you first got it).
Note
Now remember this does not wipe out all your data (all you Contacts, App Data, Pictures, Notes etc) unless of course if you tap Restore to Factory Settings.
Also if you’re not comfortable resetting your settings then you can bring your iPhone to your nearest Apple Store to get it checked but they will too reset your iPhone (so it’s best to save a few bucks in service charge)
Here’s how you can reset all the settings on your iPhone:
Step 1: Jump into your Settings app and then tap on General.
Step 2: Next tap on Reset.
Step 3: Then once you’re in, tap on Reset All Settings (it’s at the very top). You will be asked to enter your passcode.
Step 4: Finally you will be asked if you’re really sure you want to go through with this. Just hit Reset All Settings and wait.
Once it’s done you can jump into your Messages app to check if it has solved the problem, and it should.
If you've tried all the methods above but you find none of them has worked for you, then the only course of action then would be to just hold on and wait for Apple to address this issue with the next update.
started in 11.2, see some recent articles just as of last month here:
https://slate.com/technology/2018/03/apples-imessage-glitches-continue-to-bend-t he-space-time-continuum-with-out-of-orde…
https://www.techgenyz.com/2017/12/28/imessage-order-messages-ios-11-bug/
****Feedback - Apple - the only way to fix this FOR GOOD!!! GO HERE and FILL OUT BUG REPORT****
Force Restart Your iPhone
Sometimes, a normal reboot just doesn't do the trick. If your iMessages are still acting up, try a force restart instead. The process for a force restart varies depending on your iPhone model.
Once you see the Apple logo, you know you've completed the force restart.
Does this affect iMessages (blue bubbles) or SMS/MMS messages (green bubbles)? If the former, sign in and out of iMessage, restart your device, then sign back in. If the latter, then talk to your carrier.
I held the home button for 3 secs then pushed the button on the right upper side at the same time I was pushing the home button until the phone shut off and the Apple icon came on. Then I let go of both buttons and the phone rebooted itself and it’s been fixed ever since.
I had the same problem. First, turn your phone off THEN hold down the home button and sleep button until the Apple icon appears, otherwise, you’ll just snap a screenshot. It should be fixed after this.
Has anyone reported this or worked with Apple support? I did yesterday and they claim they haven’t had anyone report this. If everyone on this thread calls and reports this then maybe they will look into it. The one fix I tried worked in the moment but now the problem is back. I have an open case with support.
IMessage/Text Messages Out Of Order
