Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IMessage/Text Messages Out Of Order

Ever Since I updated to iOS 11.2.1 my messages do not show in correct order Ive tried restart manually setting time and 24hr time. Nothing seems to fix this issue driving me nuts constantly missing text because overlooking. They are showing as if they were received before other messages. Common Apple your killing me how can I keep speaking so highly of you when lately you've been letting me down.

iPhone 6s, iOS 11.2.1

Posted on Dec 21, 2017 7:38 PM

Reply
276 replies

Jan 2, 2018 9:32 AM in response to cKehler

Can confirm that iMessages that were originally sent out of order on my Macbook Pro, were sorted correctly on my iPhone 6s, post 'Turn Off Set Automatically' procedure, when the message sync propagated them to the iPhone, however the messages also appeared in the correct order on my Macbook Air which was the control machine that I did NOT do the 'Turn Off Set Automatically' procedure on. 😕

Jan 3, 2018 4:53 AM in response to MagnusAReid

Just how wide spread is this? Although i came looking for this issue when i had it ive not noticed the Internet going in to meltdown over it. And just rebooting has clear the issue for me and its not come back.

Over the past couple of days I’ve asked all my IOS device owning friends about this and none of them have seen this issue. Obviously some of us have so its a real thing.


I can understand Apple not reaching out about this at the moment, as there doesn’t seem to be a definitive fix. What works for some doesn’t work for others. This will be hard to track down if Apple cant reproduce it.


Let’s hope it gets fixed soon. I agree about Apple losing its grip these days. Too many bugs In their software. This could be the year Apple bubble bursts. I for one won’t buy another iPhone again, even though I’m more than happy with my iPhone 8 Plus at the moment. If apple cant even get their own software working properly on their own hardware then its goodbye.

Jan 3, 2018 8:17 AM in response to fliplip

The interesting thing is that it doesn't appear to be everyone. My daughter and my Ex=wife both have the iPhone 7 as do I and they have never experienced the problem. I personally have only experienced the problem on my iPhone not on my Retina Mac which is running MacOS 10.13.2. I can't get High Sierra to load on my Mac Mini so I can't attest to that and I didn't upgrade my iPad Pro to 11.2.1 because of the problem on my iPhone.


I will say that Apple Engineering communicated to me that this is a known problem and what they had me do, which I documented above fixed it on my iPhone.

Jan 3, 2018 4:02 PM in response to kodabear9009

@kodabear9009, I just discovered something interesting that might help you. I was going down the route of the date and time fix. I was only having this issue with my wife’s phone. We just had her battery replaced due to the ongoing battery drama. I checked her date and time Settings and discovered her phone was set to CST while mine is set to EST (yes, we live in the same time zone :-) This shouldn’t make a difference but if there is a timing issue even off by a second or 2 it could make a difference. After fixing her time zone and doing the date/time fix mentioned in a previous post, problem is resolved. Growing weary of all these bugs Apple. I don’t want to switch phones but the newly introduced bugs are getting old. Is Apple doing any regression testing on this stuff?

IMessage/Text Messages Out Of Order

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.