IMessage/Text Messages Out Of Order

Ever Since I updated to iOS 11.2.1 my messages do not show in correct order Ive tried restart manually setting time and 24hr time. Nothing seems to fix this issue driving me nuts constantly missing text because overlooking. They are showing as if they were received before other messages. Common Apple your killing me how can I keep speaking so highly of you when lately you've been letting me down.

iPhone 6s, iOS 11.2.1

Posted on Dec 21, 2017 7:38 PM

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Posted on Jan 2, 2018 8:42 AM

I just got off the phone with Advanced Support from Apple and Now have mine working.


If you go into Settings > General > Date & Time > Turn off Set Automatically for about 10-15 seconds and turn it back on.


I did this and have now tested it with a new message thread as well as an exiting message thread with two people that I have had the problem with and it is now working correctly.

276 replies

Feb 6, 2018 11:43 AM in response to Cyclopath(GDF)

Four days, and iMessages are still correctly threaded. Although I don't believe I saw any "correction" on messages sent before applying the fix(es) that some others have reported.


Turning off "set time zone auto-magically" was probably the fix for me. I did however try a hard reboot, and killing Messages from the home screen because I was expecting old threads to re-order (and they did not).


Also updated 11.2.5, because it explicitly claims to address the issue. So skipping that would be crazy ;-)

Feb 22, 2018 2:29 PM in response to MagnusAReid

I can't say 100% this worked but I only had this issue with one person. I did all of the suggested things within this thread and still nothing. Then I started to wonder, why is it only with one person. I realized that I have "Send Receipt" on for that person. I took it off and it hasn't happened yet. My old messages are still out of order but nothing has happened with new messages. I'm not going to hold my breath that it works or will continue to work but at this moment it does seem to be the solution for me at this moment. Now I only did this "fix" about 30 minutes ago but I've texted my friend since and they have not gone out of order. Beforehand I could be waiting for their response and I would see their response move up and show above my original text. So far there's been none of that today, so I'm hoping this fixes it and that the fix isn't temporarily.

Mar 20, 2018 10:39 AM in response to MagnusAReid

I've found that this works - for a time - but eventually, the order gets bolloxed again:

1: Close the Messages window/app (double-click home and swipe it up/away).

2: General > Date & Time > turn off "Set Automatically"

3: Enable Airplane Mode disconnecting the phone from cell data and wifi.

4: Clear system caches (for good measure) by holding power for 5 seconds until the 'swipe' shows, then hold the home button for another 5 seconds - or until the swipe goes away.

5: General > Date & Time > turn on "Set Automatically"

6: Disable Airplane Mode.


The messages in the messages app should now be displayed in order... worked for me. iPhone SE, 11.2.6.

Apr 5, 2018 8:31 AM in response to David Milgrim

Hello All


I *think* I might be on to something.


I went into [Settings->Messages] and turned off iMessage. I left it off for about an hour (not sure if that made a difference). Messages would only appear as green bubbles now (away from apple's imessage network). No messages seemed to arrive at their destinations at this point -no comms! Yikes!.


I then re-actived iMessages [Settings->Messages] and rebooted the phone.


So far all *new* messages are in the correct sequence. I sent pictures and texts to various people. So far so good.


I'll report back if it fails in the next few days. Hopefully that's fixed it.


MB

Apr 16, 2018 1:39 AM in response to MagnusAReid

Force Restart Your iPhone

Sometimes, a normal reboot just doesn't do the trick. If your iMessages are still acting up, try a force restart instead. The process for a force restart varies depending on your iPhone model.


  • iPhone X, 8, and 8 Plus: Quickly press and release the Volume Up button, then do the same for the Volume Down button. Finally, hold the Side button down until you see the Apple logo.
  • iPhone 7 and 7 Plus: Press and hold the Side button and Volume Down button together for about 10 seconds, until you see the Apple logo appear.
  • Earlier iPhone models: Press and hold the Side button and Home button together for about 10 seconds until you see the Apple logo appear.

Once you see the Apple logo, you know you've completed the force restart.

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IMessage/Text Messages Out Of Order

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