Newly received iPhone messages show above sent messages

So this has been happening recently, I don’t know if it’s meant to be part of the update (iPhone 6 v.11.2.1) but whenever I get a notification of a message and then open the app, it will show up above the message I sent. I posted an example below of how the messages should have been shown. I sent my message right after 1 and when I exited the app, I got a notification of message 3 but it shows up above mine. Also, 4 should be the one at the bottom since they replied to me AFTER I responded back

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Posted on Dec 22, 2017 7:30 AM

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Posted on Dec 22, 2017 8:08 PM

Hi JLC5087X,

Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the order of the text messages are not being displayed in the correct order. One thing you may want to do is verify that Date & Time are set to Automatic. I would recommend you read this article and use it to help troubleshoot the issue.

Check your settings

See if you still need help after each step:

  1. Make sure that you have the latest version of iOS.
  2. Turn on Set Automatically1 in Settings > General > Date & Time. This automatically sets your date and time based on your time zone. If there’s an available time-zone update, your device lets you know.
  3. Check that your device shows the correct time zone in Settings > General > Date & Time > Time Zone.

Get help with the date and time on your iPhone, iPad, and iPod touch
Cheers.

88 replies

Jan 3, 2018 11:58 AM in response to JLC5087X

I was having this exact same issue! Text responses showing above my texts and my response showing up in the "Messages" menu when I had just received a text back. Possible solution:


Well, I'm not sure if this will work for others but I turned my phone off, kept it off for about a minute, then turned it back on and (for now) the issue seems to be resolved!

Jan 3, 2018 8:28 PM in response to JLC5087X

I have been experiencing this exact same problem for a few weeks now. The messages I receive will show up above the messages I send. It’s very frustrating and confusing! My phone has also become EXTREMELY SLOW! I guarantee these problems are a result of the most resent update Apple sent out to our phones. This is ridiculous and needs to be fixed immediately! My time zone and all other settings are (and have been) correct. It’s not us, Apple! It’s you. Fix this issue ASAP, please! I seriously cannot handle it anymore.

Jan 4, 2018 5:20 AM in response to bchap08

I am still having the issue with my brand new iPhone 6s (replaced a month ago under warranty) I did manage to improve the issue by doing a hard reset then going into Settings — Messages — and then toggling the iMessage button on and off. That said, with some other iPhone users, the messages will still come through out of sequence ((it’s only slightly less maddening). Apple, please.

Jan 8, 2018 10:14 AM in response to JLC5087X

So, as I am reading through this chain, I do not see any answers from Apple? I followed the last advise from a user. We will see what happens. I think this is very poor customer service to not give any answers besides dump your entire phone and start over! I had to do that with my apple watch this weekend as it was stuck on the apple! What's happening to this company! I will upgrade, but not to another apple product after these antics. Steve Jobs must be rollong over in his grave seeing this. Shame on you Apple!

Jan 12, 2018 5:48 AM in response to chris_g1

So... we need to check settings (which mine were fine) that supposedly somehow got accidentally changed?


How does that even make sense? Seeing as almost 1000 people happened to search the same wording and happened upon this thread and are having the same problem. I’m sure not everyone clicked the ‘me too’ button at the beginning.


Apple stop pushing off responsibility for things and just start owning it which seems to be your modus operandi.

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Newly received iPhone messages show above sent messages

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