Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
The haptics on my home button have become intermittent and the function of the button itself has also become intermittent. When I try to select a different haptic response the phone often restarts spontaneously if I select '2'. The phone has suffered no physical damage. And before anyone suggests I go to the Apple store or Genius Bar, there are no Apple stores in New Zealand.
iPhone 8, iOS 11.2.1, null
Lots of things started going wrong - there are no haptics, there is no sound, there is a huge lag before phone calls are answered or my voice can be heard, and until the camera functions when it is selected. I have tried restoring to factory settings and it still doesn't work. I have found other people on the internet having the same problem following IOS11.2 This is not a great time of year to have my phone collapse on me!
Lots of things started going wrong - there are no haptics, there is no sound, there is a huge lag before phone calls are answered or my voice can be heard, and until the camera functions when it is selected. I have tried restoring to factory settings and it still doesn't work. I have found other people on the internet having the same problem following IOS11.2 This is not a great time of year to have my phone collapse on me!
Apple will not admit the software problems, even though they are reported all over the internet. The best I can get from them is that they are working on the next version of iOS but there is no timeline on it. They have no suggestions for a solution. How's that for poor?
No-one has had an answer, in 20 hours!!!! Of talking to Apple. Very weirdly, after 3 weeks of faulting, my phone started working properly intermittently then changed to mostly working properly. Apple won’t directly admit it is the iOS update but the way all the people responded suggests they know it is.
FORTY HOURS of discussions later Apple has agreed to replace my phone if I mail it to the United States (where I bought it, which I would not have done if they had been truthful in telling me that it couldn't be fixed in any country other than where you buy a phone). No-one had any solutions at all other than the obvious ones and no-one would admit this is a common problem. If only there was a decent alternative.
Same here, mine seems to be getting worse. Haptic stopped initially, did a hard reset (VolUp, VolDown, Hold power) and it was sorted for a while, then dies again. Hard reset is not solving the problem anymore and now I'm getting no sound and can't answer phone calls. My iOS is up-to-date on 11.2.5. Should have stayed on pre 11.2
ive reset a number of times. reset to factory too still no haptics or sound. this has only happened post 11.2.5 update this weekend. was fin saturday then updated over night and sunday all these issues started.
This is the exact issue i'm having. 60 day old iPhone 8 with iOS 11.2.6. Tried soft reset multiple times and Reset All Settings, yet the issue persists. It will work properly after reset and then the issue will reoccur. Also cant receive or make calls when it's happening, it's like the call doesn't connect. Please let me know if anyone has been able to resolve this successfully.
This is very annoying; I have the same issue with iPhone 8 Plus; sudden loss of haptic on home button, followed by loss of sound and ringing then freezes everywhere specially when scrolling through springboard. Not sure what to do. Apple must act!
Edit: When this happens, it's actually the earpiece voice that doesn't work but I can use the phone and answer calls on loud speakers.
I found about that since the start but that's not really a solution.
To have the phone functioning properly only on headphones is merely a workaround.
It's so strange that Apple isn't trying to do anything about this!!
i'm having the exact same issue right now. My alarm didn't even go off this morning and i was late for work. Like, it did go off, but it made no sound. On my way to work i tried playing music on spotify, and it would lag out and reset my phone. I tried running a timer to see if it'd make a sound, and it didn't, it just has the notification of "Timer done" coming down from the top, but no sounds or vibrations. It's not just haptics that's gone, it's the sounds, vibrations and basically any non visual interphase for the user that's gone. I can still go on apps and text people, but anything that goes beyond visuals, it'll lag out or just not have any effect whatsoever.
- iPhone 8 iOS11.3.1
Have any of you come up with a solution to this? It started on me about 2 weeks ago. Major lagging, no haptic or sounds from main speakers, random restarts. There’s no water damage or body damage. If I do a hard restart, it’ll work for a few minutes and then go right back to the way it was. It’s really frustrating and I hate how apple pretends like the issue doesn’t exist.
I brought it into apple store today, they ran some diagnostics and the results showed that my entire audio system and anything related was down and malfunctioning. The apple Genius determined that this was indicative of a motherboard issue. The motherboard cannot be isolatedly replaced and so they got me a new iphone 8 right there and then.
Had the exact same problems as described in this string - from bizarre haptic behavior to phone lags and freezing, audio problems, etc. After about 5 hours of messing with technicians one of whom genuinely tried to fix my phone and the other who wanted me to repeat a bunch of worthless steps before taking the phone Apple has accepted my 8 month old iPhone 8 Plus for repair under Apple Care. Hopefully, when I get it back in 10 days there will be no further problems. Meanwhile, have to use an scaled down iPhone 6 as a loaner. My 8 Plus was backed up in the Cloud, but hopefully there will be no issues when I attempt to restore it.
iphone 8 home button haptics not working
