my photos are coming out as blank jpg thumbnails on my ipad?

so i just got my ipad today updated to IOS 11 and I noticed some of my photos are a blank grey thumbnail saying jpg. and these are vaild photos not deleted photos then I went to my ipad storage and its only reading 369 photos I have about 700 so that mean half of my photos my ipad is not reading can someone help I tried signing out of my icloud but that isnt working????

iPad Pro Wi-Fi, iOS 11.2.1

Posted on Dec 25, 2017 4:43 PM

17 replies

Jul 24, 2018 1:16 PM in response to jeremyfrommaidstone

Thank you, Thank you, Thank you! After hours on the phone with support people you solved it for me!

Eric Root

Level 10

685,275 points

Dec 26, 2017 11:44 AM in response to AM33

Try Settings/Your Name/iCloud and slide off syncing. Wait a few minutes and then resync. This will start the sync from the beginning.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my photos are coming out as blank jpg thumbnails on my ipad?