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my photos are coming out as blank jpg thumbnails on my ipad?

so i just got my ipad today updated to IOS 11 and I noticed some of my photos are a blank grey thumbnail saying jpg. and these are vaild photos not deleted photos then I went to my ipad storage and its only reading 369 photos I have about 700 so that mean half of my photos my ipad is not reading can someone help I tried signing out of my icloud but that isnt working????

iPad Pro Wi-Fi, iOS 11.2.1

Posted on Dec 25, 2017 4:43 PM

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Question marked as Top-ranking reply

Posted on Jan 29, 2018 9:59 AM

I' having the same issue. All photos made with my iPhone 7 (10.1.2) in HEIF format have no thumbnail on iPad Air 2 (9.3.3) and editing them on iPad is not possible. On my Mac everything is as it should be.

Even new picture after setup of iPad are not displayed correctly.


Any useful fix for that?

17 replies

my photos are coming out as blank jpg thumbnails on my ipad?

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