iPhone Battery Replacement

What does a battery replacement have anything to do with a cracked screen?

If someone brings in an iPhone with a damaged or cracked screen, of course, Apple is going to charge extra for that damage repair if they can't get the screen back on.

No one here is talking about damaged screen iPhones get batteries replaced.

Why must you always go off-topic all the time.

Might need to wait a week though. I've looked at making an appointment, and I'll get availability for several nearby stores. I happen to live in an area with the highest concentration of Apple Stores anywhere, but I realize not everyone does.

anypats wrote:

Because they can’t replace a battery on a phone with a cracked screen so it’s just a fair warning to those before they get there and are told after they’ve gone through the process of making the appointment and spending travel time getting to the Apple Store.

Technically they can, but they just can't put it back together. 😉

If some one comes into an Apple with a screen damaged device, they should already know that there is the possiblity that Apple may have to repair/replace the screen at extra cost if Apple can’t put the phone bck together with the damaged screen.

A damaged screen repair/replacemnt is NOT included with a $29 battery replacement.

Duh...

🙄

Your talking about damaged screen repair costs!!!

Not about costs of a battery replacement and the topic here is about battery replacements NOT about more expensive screen damage repairs!!!

If Apple can’t put a cracked screen back on an iPhone getting a battery replacement, the cost of repair could possibly be more depending on if the user still has AppleCare or not on the phone.

I’m done!

Is that really fair in a recall situation which is what is happening here? It’s like GM sayngvthey wont replace you’re defective airbag if you had your bumper repaired by an outside body shop. Apple should step outside it’s notmal policy for this one.

Philly_Phan wrote:

Airbags don’t deteriorate from age/use like batteries.

Actually they do deteriorate from age. They are activated by a chemical explosive that degrades with age. Manufacturers recommend replacing airbags after 10 years.

Just to say; I do not see this matter as people taking advantage so as not to miss out on a cheap battery offer.

Apple clearly saw the fault and the long term potential for trouble and rather than let it become a sore, took decisive action.

Their offer encouraged people to come forward; that it may not be totally necessary is irrelevant. As a result, the company are turning a major problem into a PR advantage.

Good for them.

I talked to someone that had theirs done. They had to leave it for almost 5 hours and when they went to pick it up they said a different time than originally quoted and it still want done.

That’s why I’m waiting for a few months.

I did the same, though there is an Apple store in town. Also "they" told me I have an iPhone 6s and it didn't qualify anyway. Well. I have a 6. So what next.

iPhone 6 does qualify.

Good advice! Thanks

Patty

Thanks so much to all; ended my frustration!

You're quite welcome

You're very welcome.